Moss Bros. Chrysler Dodge Jeep RAM Moreno Valley

Great staff. They kept me fully informed the entire time. Checkin and checkout processes were simple and fast.

Made an appointment. Sarah(sp) helped me check in. Kept me informed about the progress of the service. Informed me about my benefits. Just a really good experience. No pressure at all.

They done very good job with my car keep the same way too take care all customers thank you

They are the Bros Daniel Torres is the GOAT Wish I had my car though. It’s okay the Sherrifs can keep it LOL

Soon as I walked in I was greeted. Josh was able to locate the vehicle I wanted. I arrived at 930am out by 11:30am. Both Roxy and Josh were top tier. Cesar was able to get me in the car. Very satisfied.

I am sad to learn that my “lifetime chrysler warranty” apparently isn’t “lifetime”. The amount of repairs over the time I owned the car was the most I have experienced in any car I have purchased new. This isn’t necessarily a critique of the dealer, but rather the product they choose to sell. The service writer was great, very communicative and flexible with my schedule re pick up. However, given my overall experience with this vehicle and the promises made regarding my warranty, I can comfortably say I will never purchase another Chrysler product, and I will strongly urge my family and friends to avoid them too.

Alexis nos atendió 'exelente' contestando cada una de nuestras cuestiones, muchas gracias al resto del personal por su agradable servicio y esten seguros qué los recomendaré para futuros clientes..

I cannot recommend this service department enough, thanks to the phenomenal experience provided by my service consultant, Cesar. From the moment I arrived, Cesar was incredibly attentive and professional. He immediately put me at ease and demonstrated genuine care for my needs and my vehicle. He took the time to listen to all my concerns, asking detailed questions to ensure nothing was missed. What truly set Cesar apart was how informative he was throughout the entire process. He explained every aspect of the required service, the potential issues, and the associated costs with complete transparency and clarity. He provided a clear, itemized estimate before any work began, ensuring there were no surprises. I truly appreciated that he took the time to walk me through every detail, empowering me to make informed decisions. Cesar's communication skills are top-notch. He consistently provided proactive updates, so I never once had to wonder about the status of my service. The combination of his extensive knowledge, outstanding professionalism, and commitment to customer satisfaction made this the best service experience I've had. Thank you, Cesar, for going above and beyond. You have earned a loyal customer, and I highly recommend asking for him by name for any service needs

Very please with the experience and thank you very much for your help Have a great day!

Excellent service from Alexis and manager Cesar. This is my third vehicle purchased from this dealership, and even though I no longer live in Moreno Valley, I keep coming back to do business here.