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CarMax Tucson

(37 reviews)
Visit CarMax Tucson
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(520) 441-6438 (520) 441-6438

Inventory

See all 97 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
Experience Clear and Simple Car Buying and Selling

Reviews

(37 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Tucson from DealerRater.

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Very relaxed atmosphere, Cheri Brown was a joy to work

Very relaxed atmosphere, Cheri Brown was a joy to work with along with the staff

Very relaxed atmosphere, Cheri Brown was a joy to work

Very relaxed atmosphere, Cheri Brown was a joy to work with along with the staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very enjoyable experience, no pressure, we were open

Very enjoyable experience, no pressure, we were open minded as to what vehicle we wanted so it was nice to have a variety of vehicles to inspect.

Very enjoyable experience, no pressure, we were open

Very enjoyable experience, no pressure, we were open minded as to what vehicle we wanted so it was nice to have a variety of vehicles to inspect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Staff was efficient with my time.

Staff was efficient with my time. Kane was knowledgeable and handled any questions easily. The whole experience was pleasant

Staff was efficient with my time.

Staff was efficient with my time. Kane was knowledgeable and handled any questions easily. The whole experience was pleasant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were friendly and showed me the cars I was looking

They were friendly and showed me the cars I was looking for and suggested things z I had not thought about! Thank you!

They were friendly and showed me the cars I was looking

They were friendly and showed me the cars I was looking for and suggested things z I had not thought about! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Terrific professional we worked with.

Terrific professional we worked with. No pressure, he wanted to make sure we were getting what we needed in a pre-owned car, was very fair and balanced, e.g. looking at Vehicle Reports and advising us properly of pros/cons of the car. His name is Kane. Would highly recommend him to anyone looking to buy a pre-owned car, so ask for his name!

Terrific professional we worked with.

Terrific professional we worked with. No pressure, he wanted to make sure we were getting what we needed in a pre-owned car, was very fair and balanced, e.g. looking at Vehicle Reports and advising us properly of pros/cons of the car. His name is Kane. Would highly recommend him to anyone looking to buy a pre-owned car, so ask for his name!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Professional with great customer service!

Professional with great customer service! This is our second car purchase from CarMax. Everything went according to expectations. Love the car and the sales person we worked with: Kane Reid!.

Professional with great customer service!

Professional with great customer service! This is our second car purchase from CarMax. Everything went according to expectations. Love the car and the sales person we worked with: Kane Reid!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The sales team was great, but the low ratings are a

The sales team was great, but the low ratings are a result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties. My service advisor even humiliated me by making me wait almost two hours for a simple visual inspection of the vehicle's struts and tires.

The sales team was great, but the low ratings are a

The sales team was great, but the low ratings are a result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties. My service advisor even humiliated me by making me wait almost two hours for a simple visual inspection of the vehicle's struts and tires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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The dealership was at a convenient location, was very

The dealership was at a convenient location, was very clean and spacious with great employees in every department.

The dealership was at a convenient location, was very

The dealership was at a convenient location, was very clean and spacious with great employees in every department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Niama Hamid is an asset to any company!

Niama Hamid is an asset to any company! Truly cared about offering the best experience to the customer. I have been in management positions in the car industry all my life and CarMax delivered

Niama Hamid is an asset to any company!

Niama Hamid is an asset to any company! Truly cared about offering the best experience to the customer. I have been in management positions in the car industry all my life and CarMax delivered

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was absolutely amazed at the pleasant attitude and

I was absolutely amazed at the pleasant attitude and helpfulness of the entire staff. I will recommend the dealership to my friends. Reid Kane was on top of all details and his manager Darren was quick to give assistance when needed.

I was absolutely amazed at the pleasant attitude and

I was absolutely amazed at the pleasant attitude and helpfulness of the entire staff. I will recommend the dealership to my friends. Reid Kane was on top of all details and his manager Darren was quick to give assistance when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 37 reviews