Reviews
Very relaxed atmosphere, Cheri Brown was a joy to work
Very relaxed atmosphere, Cheri Brown was a joy to work with along with the staff
Very relaxed atmosphere, Cheri Brown was a joy to work
Very relaxed atmosphere, Cheri Brown was a joy to work with along with the staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very enjoyable experience, no pressure, we were open
Very enjoyable experience, no pressure, we were open minded as to what vehicle we wanted so it was nice to have a variety of vehicles to inspect.
Very enjoyable experience, no pressure, we were open
Very enjoyable experience, no pressure, we were open minded as to what vehicle we wanted so it was nice to have a variety of vehicles to inspect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Staff was efficient with my time.
Staff was efficient with my time. Kane was knowledgeable and handled any questions easily. The whole experience was pleasant
Staff was efficient with my time.
Staff was efficient with my time. Kane was knowledgeable and handled any questions easily. The whole experience was pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were friendly and showed me the cars I was looking
They were friendly and showed me the cars I was looking for and suggested things z I had not thought about! Thank you!
They were friendly and showed me the cars I was looking
They were friendly and showed me the cars I was looking for and suggested things z I had not thought about! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrific professional we worked with.
Terrific professional we worked with. No pressure, he wanted to make sure we were getting what we needed in a pre-owned car, was very fair and balanced, e.g. looking at Vehicle Reports and advising us properly of pros/cons of the car. His name is Kane. Would highly recommend him to anyone looking to buy a pre-owned car, so ask for his name!
Terrific professional we worked with.
Terrific professional we worked with. No pressure, he wanted to make sure we were getting what we needed in a pre-owned car, was very fair and balanced, e.g. looking at Vehicle Reports and advising us properly of pros/cons of the car. His name is Kane. Would highly recommend him to anyone looking to buy a pre-owned car, so ask for his name!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional with great customer service!
Professional with great customer service! This is our second car purchase from CarMax. Everything went according to expectations. Love the car and the sales person we worked with: Kane Reid!.
Professional with great customer service!
Professional with great customer service! This is our second car purchase from CarMax. Everything went according to expectations. Love the car and the sales person we worked with: Kane Reid!.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales team was great, but the low ratings are a
The sales team was great, but the low ratings are a result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties. My service advisor even humiliated me by making me wait almost two hours for a simple visual inspection of the vehicle's struts and tires.
The sales team was great, but the low ratings are a
The sales team was great, but the low ratings are a result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties. My service advisor even humiliated me by making me wait almost two hours for a simple visual inspection of the vehicle's struts and tires.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
The dealership was at a convenient location, was very
The dealership was at a convenient location, was very clean and spacious with great employees in every department.
The dealership was at a convenient location, was very
The dealership was at a convenient location, was very clean and spacious with great employees in every department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Niama Hamid is an asset to any company!
Niama Hamid is an asset to any company! Truly cared about offering the best experience to the customer. I have been in management positions in the car industry all my life and CarMax delivered
Niama Hamid is an asset to any company!
Niama Hamid is an asset to any company! Truly cared about offering the best experience to the customer. I have been in management positions in the car industry all my life and CarMax delivered
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was absolutely amazed at the pleasant attitude and
I was absolutely amazed at the pleasant attitude and helpfulness of the entire staff. I will recommend the dealership to my friends. Reid Kane was on top of all details and his manager Darren was quick to give assistance when needed.
I was absolutely amazed at the pleasant attitude and
I was absolutely amazed at the pleasant attitude and helpfulness of the entire staff. I will recommend the dealership to my friends. Reid Kane was on top of all details and his manager Darren was quick to give assistance when needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
