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Reviews

(198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Titan Auto Sales from DealerRater.

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Treated very Well

I think I was treated very well at Titan Auto Sales. I got my Chevy Suburban there last month and its a great car! I would send my best friend there when they are in the market for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much Douglas! Excellent customer service is what we are all about!

Sherry Harrison Surgical Nurse

Titan is a wonderful car dealer......i would recommend then friends family coworker.....basically every one i know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Sherry! It means a lot to us that you feel comfortable recommending us, and it proves to our customers the level of service we like to provide; so many of the vehicles we sell are to people referred to us in the first place.

No pressure, highly recommend buying here

Titan is a really great dealership. They have great customer service with no pressure on buying. I had a great experience when buying my Range Rover here. Before coming to Titan Auto Sales I went to 4 other dealers looking for the same vehicle I bought there and nothing compared. I felt almost obligated to buy the car at the other dealers. When I came to Titan Auto I did not feel as I felt at the other dealerships. I definitely recommend coming in and buying your car at Titan Auto Sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Eduardo, for such a great review! It was a pleasure doing business with you and we look forward to seeing you again in the future!

Great customer service and respectful

Attentive customer service attention to and respectful of my financial needs. Patient when it comes to customer indecisiveness and willingness to help customer see the benefit of a car purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

What a wonderful remark! Impressive customer service is our specialty! Thank you for the recommendation!

Great dealership!

Friendly, comfortable atmosphere. Found a great deal on this truck on line, the next day it was ours. Great no pressure dealership. Everyone was very helpful in the explanation of the contract terms. Ross answered all of our questions at the close of the sale, providing us with confidence in our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Chris! Glad we could be of service to make your car-buying experience a good one!

They worked with my credit!

My experience was wonderful here at Titan. The customer service was great even though I have challenged credit. They worked with me and we figured out something to the problem. I would recommend friends and family here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It is important to us here at Titan to look at each customer's unique situation specifically, to help them reach their automotive goals. Thanks for the kind words!

Best dealership hands down

excellent customer service and great people to do business with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Marcus for such a wonderful comment!

great service

second time buying from them hope to come back for the third time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Alfredo! We'll be happy to assist you with your third vehicle purchase from us, and beyond that as well! We go to work for our customers, and that is what keeps them coming back!

Nice service ,Clean facilty

Everyone was nice and courteous at Titan Auto they made buying a car very easy the sales team was nice they would help you anyway that they can.I would purchase another car from them when it is time and also refer my family and friends to this place.This is a great establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

What a gleaming review! Thank you so much for your kind words! We try very hard to bring our customers the most positive car-buying experience ever, and it makes us all smile when we receive compliments such as these. Thanks again!

Great Service

Everyone during the process were very helpful! The process was short and direct. I am glad I made the trip to Worth, IL to visit Titan Auto Sales. They made it so simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Why thank you, Mr. Pronty! We try very hard to ensure the process is as smooth and quick as possible. It is very exciting buying a car, and we want our customers to spend time driving their new car, not struggling through a drawn out buying process! Thanks for the review!