Skip to main content

Reviews

(198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Titan Auto Sales from DealerRater.

Want to share your experience with this dealership?

Write a review

Great place

I was referred to titan by a close family friend Patrick and he told me to go and see Michelle. She was a great help and I had a great experience at Titan. everyone went smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Charles. We have many of our customers refer their friends and family to Titan Auto. We strive to provide and positive experience each and every time.

best buying experience

They work with my price its good carr, nice sales people ask for michelle she is great sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michelle and our team appreciate your review and look forward to doing business again in the future.

Mrs. GOODEN

Since I bought my truck with TITAN AUTO I've Been Getting Nothing But Great Service and Great Customer Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jamie we strive to provide the customer service possible. Thank you for acknowledging our great service. Enjoy your purchase.

Great

Michelle the sales rep was very awesome and patient I recommend this sales lady and company . #Onehappycustomer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Dulla. Glad to hear that you enjoyed working with Michelle. Enjoy your purchase.

bought a Pontiac Grand Prix

Received excellent service and got a great car at Titan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Glad to hear you are enjoying your Grand Prix. We look forward to working with you again in the future.

CPS Em

Salesperson Michelle is the best. My experience buying a 2009 Cadillac Escalade was quick, nice and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Victor. Our process is quick and easy. Our customers are usually in and out in less than 3 hours.

Good day

James was very helpful he explain every thing to me in the best fashion had a wonderful experience if I could give more stars I would thanks James and Titan auto sales for making me a part of the Titan auto family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Willie we appreciate the review. We strive to offer a wonderful experience every time.

Review

Great Experience at Titan Auto. Michelle was very accommodating. Overall a Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Titan Auto thanks you for your review. We are happy to see that you had a great experience.

Recommend this place 100%

I bought a red 2011 Tahoe from Titan Auto Sales. Aureliano was very helpful in getting me a great deal. Like the way my truck drives. I would recommend them to anyone 100%.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Glad that you are enjoying your Tahoe Oscar. Thank you for the recommendation and look forward to helping your other family members in their future purchases.

Horrible!!!

I came in to the dealer because I was told the car I wanted was there and that we we can work out the numbers for financing there. I came all the way from Lockport and when I showed up car I was interested in was not even there and I could not purchase that car. They made me come in and waste my time all they did was try and push me into another car one I was not even interested in.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Unfortunately the car you were interested in was sold. We did not try to push you into any car. We simply were trying to help find another vehicle that might have been comparable. Sorry that you interpreted things differently.