Zeigler Chrysler Dodge Jeep RAM

Great friendly staff always willing to help. Fantastic place to purchase and new or used vehicle

Great experience. Definitely felt like a ola e you can trust and build a long term relationship. Not just experience a transaction that you may regret.

Rod was very helpful getting me my "new" Chrysler Pacifica. It was a very easy and smooth process.

I have been a long-time customer with Harold Ziegler, But not anymore. I brought my Jeep in for service, and Derek told me it was the oil sensor, so I had them replace it because it is under the intake and it had to be removed. Why they were in there I had them replace the spark plugs because they are under the intake as well. I get the vehicle back and about a week later it starts leaking oil, again I bring it back in and Derek tells me it's the oil cooler that is under the intake, Derek asks do you want to change the Spark plugs also. I said no you just changed them. (He should have been able to see that if they did it.) Then I get it back and I go to start it, and its blows smoke out the exhaust and then goes away. Then it starts doing it more frequently and I bring it back in and Derek said they couldn't find anything. So, I drove it another week and it keeps smoking and the miles per gallon has dropped off. So again, I bring it back in and DEREK (Service Adviser) looks at it and said I need a NEW MOTOR 11,300 for a new motor and I told them that all my work has been done through Ziegler, and it ran fine before something happened and this is not on me. Derek then stepped away and refired me to his Boss Brent (service manager) which did nothing at all. said it couldn't have been them. Not offer to check it again nothing Terrible Manager. I worked at a larger truck outfit as their parts manager, and we did whatever we could to take care of the customer. So, since I have a long-time background in automobiles I went and had the vehicle scanned from a local shop and found two things wrong. 1 - Crankcase Positioning Sensor was bad $19.99 2 - Air intake/change temperature sensor was bad $16.99. Both Items that are on the intake and probably got bump or damaged when taking off the intake. Casing the computer to think the engine is running lean. which return the computer bumps up the fuel to compensates for it. Causing the oil to get flooded with raw fuel causing the smoke out the exhaust.

I paid for a trailer hitch and wiring the hitch was used that they put on plus it had a lock on it I confronted the service manager and he flat out lied to me stating that he hitch installed it I went them and the owner claimed they never installed the hitch and further more they don't even have locks there he was kind enough the beat and break the lock off for me the service manager should be in charge of a latrine they will rip you off with the crap they pulled on me customers please be aware double check whatever they should. Do for you they're crooks I got a used hitch and paid for I thought would be a new one

Ted was the nicest and most help car salesman I have ever dealt with. He took the time to explain everything in detail and make sure we were absolutely happy and comfortable with our new vehicle. All of the staff was equally as helpful. I will definitely come back here next year to replace my second vehicle.

My only complaint was that I wasn’t able to take my test drive by myself.

I had a great experience with this dealership. Jay Jay worked with me and made sure all my questions were answered as well as questions I didn’t know I had, especially as a first-time buyer :)

Was not planning on buying when I stopped in, just looking for something in the future, left with a great new car.

A BIG shout out to Mike the parts delivery driver! He is the best! A very friendly man that always has a smile on his face. Keep up the good work Mike, we love you up here in the great Northern part of Michigan! We could not ask for a better parts delivery guy!