Monroeville Kia

Service was excellent and done in a timely manner. All the employees were very helpful. I highly recommend and will continue to use their services in the future.

The service was excellent and timely!!! Thank you!!!! Would highly recommend them!!!! It was an awesome experience!!!

People there are dumb. They don’t call you to tell you when parts are ordered, when the car will be ready and status of your car. You have to keep calling them to get any answers. Be prepared to receive false information about the status of your car also, or one day they tell you one thing then you speak to someone else a few days later (because you had to call) and it is the exact opposite information. Won’t take any of our Kia or others cars there for the rest of our lives.

I was not kept of any delays or additional time needed to work on my car. I was also not told of any warranty on new tires that I bought. Also there should not be additional fees for using credit card that is not Visa. Very unhappy about the service I received. I will not be returning.

Monroeville Kia was very helpful with getting me into my new K4. Super polite greeting as soon as I walked in and assistance in finding the sales associate I had been taking to. The sale start to finish was smooth. Corey and Steven were both helpful in answering questions and finalizing everything. If you're in the market for a new vehicle, put this dealership on your list.

At service area for a recall. Service personnel very helpful kind and professional. Would recommend service department.

This dealership, Monroeville Kia, has been great to work with! From my new car purchase thru oil change and services. Everyone I have dealt with have been extremely helpful, courteous and genuinely interested in my satisfaction. I even had the pleasure to meet the location GM, Jeff, who was the most helpful of all. After my interaction with Jeff, it is obvious to me that he surrounded himself with a great team! I would definitely recommend this dealership! Thank You, Doug W

Sold us a brand new lemon. Terrible car quality and terrible customer service. No way a brand new car should stop running after 4 days. Where is the quality check before you hand someone keys?

Thank you in advance for making the past right. Grateful we back home. Blessings2yobusiness PEACE

Clean friendly Got the job done Did not have to wait long My car was clean