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Mount Juliet Motors

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Highly recommend

My son and I visited to look at a Honda Civic Coupe. Jodi was very nice and helpful and answered all my questions right away. He was very forth coming with what might have to be done to the vehicle (a couple of cosmetic repairs) but I was impressed with the quality of the vehicle. He was very accommodating to us. I will definitely visit again with my other son.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great used car, good price, wonderful service

Bought a great used car. They made the buying process simple. I will be coming back to see them for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Corvette Purchase

I went there to view two gray Corvettes for sale. They were in horrible condition! Cars had deep scratches dry rotted tired interiors smelled meal dewed. Both cars overall in bad shape! He seemed to be in it just for the money. I wouldn't recommend this dealership to anybody!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

CUSTOMER WAS FINE WITH THE CARS UNTIL WE WOULD NOT DISCOUNT OFF OF QUOTED PRICE. BOTH CARS ARE VERY WELL KEPT CARS.THEY ARE 13 AND 15 YEAR OLD CARS WITH VERY LOW MILES LOOK AT THE PICTURES.

Found just what I was looking for !!!!!

I called and gave a description of the car that I was looking for , a week later the car was on their lot and was in the price range I wanted. Thanks for finding my Nisssan Armada and for fixing the minor repair that it needed. This is my second used car purchase rom Mt. juliet Motors and I couldn?t be happier.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy with purcahse

I called and gave a description of the car that I was looking for , a week later the car was on their lot and was in the price range I wanted. Thanks for finding my Nisssan Armada and for fixing the minor repair that it needed. This is my second used car purchase rom Mt. juliet Motors and I couldn?t be happier.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome car buying experience

I purchased a car for my son and it was the best car buying experience I have ever had. Great customer service. A very honest and reliable dealer. I would highly recommend them for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Extremely Happy Customer

I purchased a Nissan 350z for my son. Great price and customer service. They handled everything for me including getting the finance company. It was the easiest car buying experience I have every had. Extremely friendly and honest dealers. Very quick process. Would recommend for your next car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor Customer Service

Visited facility to view 2 cars previously viewed on their website. I walked around the 2 cars for 20mins, during this time no one offered assistance or approached.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are sorry to here that you were not helped We were short staffed and one person was working sales and service We would love for you to call so that we may assist you with your car or truck purchase 615-758-4875

Never responded

I found a car on cars.com and email the seller after a week he didn't respond. Now it's been about a month since I emailed him so now I've gone elsewhere for my cars needs since the people here don't have time to message me back I'm very disappointed with the service

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Sorry to hear you were not responded to we try and answer all e-mails that come our way at the time you were inquiring we were having internet issues with comcast we actually had to switch our whole network over to get it corrected We strive to help all that show interest in our product because with out you there would be no us

Quality cars at Mount Juliet Motors

It was a no haggle process, and they were knowledgeable about the background of the car. Three weeks after I bought the car, they found me an extra set of keys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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