Capitol Mazda

Mike Wynne at Capitol Mazda was the 1st of 3 dealerships in the area to call back. The offer had to be good enough to persuade me to make the 3 1/2 hour drive. The internet price at Capitol Mazda was already reduced by $1600 off MSRP. Right off the bat, Mike said that there was an additional internet discount of $1000…so I didn’t have to do any haggling. I did a Google search of my 9-year old trade-in estimated at $7800-8300; Mike offered $1700 more than the higher end of the Google trade-in value. The car inspection showed some previously known repairs needed but he still gave the original trade-in offer. He also gave honest advice about using navigation on my iPhone through Apple Car Play rather than buying the Mazda navigation sim card.

In May 2024, I contacted Capitol Mazda in search of my next car. I responded to a 2020 Mazda CX-5 GT which was the exact car I was looking for. I was immediately contacted by Mike and set that appointment. Now, I hadn't bought a car in a long time and was reluctant on the pressure of purchasing a car through a dealership. Well...that wasn't the case. When I arrived, I was greeted by Mike and the car was right in front of me. The entire transaction was more than I expected. Thank you Mike and team for making my day! I love my car!! :)

I sincerely appreciate how easy and enjoyable the purchase was. Mike Wynne ⭐ treated me with professionalism and grace, sparing me all the typical stories. The vehicle was very clean on the inside and out. For a first-time car buyer in the US, Mike provided helpful advice quickly. I'll return, naturally on my own, and with references! Cheers.. 👍🏼😊

One of the key highlights of our experience was the exceptional customer service provided by Andrew Choy. Andrew went above and beyond to make us feel comfortable. He was knowledgeable about the vehicle and patiently answered all our questions. We appreciated the straightforward and honest communication. There were no hidden costs or surprises and he made the entire process smooth and stress-free.

I was contacted by this dealer after being accepted for a car loan. I didn't think the buying process would be so easy but I was able to buy a Mazda3 the day after! Big thanks to Tony Vo and Capitol Mazda for a smooth experience.

On August 31st, I visited Capitol Mazda with the intention of purchasing a used 2014 Toyota Prius Plug-in Hybrid priced at $10,888. This decision was made for my girlfriend's son's transportation needs. However, this seemingly straightforward purchase led to a series of distressing events. Shortly after leaving the dealership, a parking brake warning light appeared, leaving me stranded at an intersection. I contacted Mr. Steve Valentone, our salesperson, who promised to help, but two Toyota employees assisted before he arrived. The warning light disappeared an hour later but reappeared consistently, triggered by various activities. We returned the car to Capitol Mazda, and they attempted to fix the issue by replacing the battery and sensors. However, the problem persisted. On October 16th, the car's battery drained, and the warning reappeared, causing temporary immobilization. The warning persisted on subsequent journeys. Mr. Valentone advised us to contact General Manager Rusty Bumstead for a refund. After returning the car on October 19th, the dealership refused a refund and encouraged us to explore their inventory, which didn't meet our needs. The Prius spent 38 days at the dealership, surpassing the 19 days in our possession. After persistent requests, on October 26, Mr. Valentone informed us that they would pay off the loan. We received a refund of our initial $550 deposit. Despite this challenging experience, Mr. Valentone's dedication and professionalism stood out, and we were satisfied with our sales experience. Our experience with the Prius did not diminish our respect for the dealership, and we promised to return if we found a suitable vehicle on their lot."

My shopping experience at Capitol Mazda was smooth and stress free. Casey Dawes was very helpful in explaining every detail about the vehicle and the purchase. He was very friendly and patient with the bombardment of questions/concerns I had all throughout the purchasing process. At no time did I feel pressured into purchasing the vehicle. Going through the Costco Auto Program helped in saving a couple hundred dollars, and a quicker than usual purchase. To top it off, there's no markups on the vehicles. I would definitely recommend Capitol Mazda to everyone, and would definitely return at some point in the future for a second purchase.

Really liked the sincere and promptness of the sales rep. Casey was very good in handling my car requirements and delivery. Have been driving the car for 2 months now , its great.

Came down from SF to view a mazda3 sedan carbon edition but was not convinced by the trim and went through other options and ended up with the mazda3 preferred. Overall, Casey was great and we got the deal done in a quick.

Hi, I purchased a Mazda3 sedan, trim: Select from Mazda Capitol. This trim was under shortage of supply across the dealers. I worked with Mike Wynne for my purchase. He was extremely helpful.. answered all my questions abruptly, provided me the car before the promised date, and was very professional and pleasant person to work with. I would recommend anyone to purchase a Mazda car from Mazda Capitol, and also to work with Mike Wynne. Thanks