Reviews
Truck Purchase
Friendly and willing to negotiate. Offers free inspections for a year which is another perk making a purchase from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
MY VEHICLE PURCHASE
Mike and mark have done an excellent job in the process of me purchasing this truck. i told them what i wanted and they made it happen, they did not waste my time by trying to sell me something more expensive like most dealerships these days. they took care of all the things i requested without any issue at all. i will without a doubt return for service and possibly a car for my wife and i will recomend crafts to friends and co-workers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner of a used truck
Mike and Mark was super, Friendly and very helpful. Mr. Crafts was friendly also.Mark worked with us to keep our payments within our budget. Thank You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My car experience
To whom this may concern: I just wanted to say that I dealt with Mark and Mike and they were VERY helpful and friendly. I have had bad car dealership experiences and this one was beyond my expectations. Keep up the great work! :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
I can't express enough what a great experience it was to buy a car from John D. Crafts Inc. Mike and Mark treat everyone like they have been life long friends. They let me take home another vehicle while the one I bought was getting repaired and detailed. Both were tremendously caring and very knowledgeable in their fields. Both explained everything right to the last detail. We will definitely be back to get another vehicle! Thank you Mike and Mark!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My overall experience with Crafts Auto Sales
I can not express what an awesome group of folks that I dealt with at Crafts! They were so considerate and accommodating They were a blessing! They went out of their way to be fair and I am very thankful for the overall buying experience. Can't say enough about them! Great team and great pricing! They offered me a great deal and helped me through all the steps needed to wrap the deal up. Blessings to you all and thank you again, Laurie.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
This is the second time we've gone to Crafts for a vehicle.My husband needed a car. Mark was exceptionally friendly and helpful. Molly the black lab/people greeter is a nice touch. We had our vehicle in 30 minutes! I will definitely go back there when it's time to replace my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
exceptional service!
I have found this Car Dealer will go out of their way to find a car that fits you! after a few days of a little hard work < I got exactly what I wanted. I am completely happ with my new car!!:)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
my truck purchase
my experience buying a vehicle at crafts.... i went in on a very cold and ice covered morning....mark morrow came right out... answered all our questions and made us feel like he realy was a good guy..... he was a good guy to deal with.... we left a little later with the truck very happy customers who will go back... thanx harry
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Customer Service!
I wasn't sure which vehicle I wanted to purchase; they had 2 Toyota's that I really liked. I was very appreciative of their service and understanding; they allowed me to have both vehicles home over night so I could get a feel for which one, if any that I liked enough to purchase. They didn't rush us and got in touch with me when they said they would about financing or all my other questions. Within 3 days I had decided which vehicle I wanted. They put me in touch with my financing that I wanted; with the lowest interest rate.I loved their policy of "anyone here can help you", it doesn't have to be just 1 salesperson...It's not all about the money in their pocket! They really want you to be happy! Great group of people, very friendly and knowledgeable!I'm definitely telling everyone I know and will buy my next vehicle from them as well!Thanks!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
