Reviews
All went well!
All went well! I was early and Paul took me right in! Came and talked to me about when they were just finishing up. Told me about what else my car needed, very good experience! Very friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Been going to Manny for years!
Been going to Manny for years! He is patient, takes the time to thoroughly explain details of any west herr process! Excellent every time at what he does! 12/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My salesman, Manny was excellent, was excellent, went out
My salesman, Manny was excellent, was excellent, went out of his way and beyond our expectations to make this deal work fir us
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I cannot overstate how appreciative I am of Derek and his
I cannot overstate how appreciative I am of Derek and his attentiveness, patience, and knowledge throughout my car buying process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience was excellent.
Our experience was excellent. Robin Miller is a total professional: highly knowledgeable, calm, and patient as she guided us through the car buying experience. She was very attentive to our needs and worked to ensure that we were satisfied with our purchase. Robin rocks! Every person we encountered at West Herr Honda of Lockport was friendly, knowledgeable and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
On Monday 9/29 I was pleasantly greeted by Paul McCarey.
On Monday 9/29 I was pleasantly greeted by Paul McCarey. My work order was for a tire rotation and oil change. Paul gave me the option of waiting or picking up my Honda CR-V later in the day. I gave Paul a target time for pickup and he delivered. Paul thoroughly described the work completed and asked if I had any questions. I was very pleased with the work. I found Paul to be an affable, knowledgeable and highly efficient service advisor. Paul even gave me a follow up call today to make sure everything was in order. I was very pleased with my entire experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This is my third car purchased with West Herr Honda and
This is my third car purchased with West Herr Honda and specifically with James Yarger. I would recommend James and the specific dealer for any automotive purchase. James is upfront honest and there are no games when purchasing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul met me as I pulled into the service area.
Paul met me as I pulled into the service area. A diagnostic was run on my car. Paul explained the results and gave me options for the service suggested. He was courteous and professional in explaining my options. He also gave me a tentative time for the service that I agreed to have done. The service was completed within the time frame. Good work. I mentioned to Paul that I wished that Honda would make available suggested service options in the owners' manual
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had excellent service from beginning to end.
I had excellent service from beginning to end. I drove two Honda civics and viewed four vehicles for Color. I would recommend Rakib and west herr to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and excellent people in a quick timely
Great service and excellent people in a quick timely manner. Would definitely recommend to anyone.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
