Jack Carroll's Skagit Hyundai

My mom went in with a small oil issue, they claimed to do a "visual" inspection, explain how her car is now gushing oil? Visual mean your uding yiur eyes. What a joke your business is Jack. Also employees claiming to be a "manager" when the website does not reflect as such. Then ghosting a customer when they call you out. Sooooo professional. Guess people don't mean much if you aren't making money right?? I just want to point out, it seems almost every single review that talks about getting their car serviced ends in disaster. And bad reviews seem to go unacknowledged by this less than reputable "business"

Couldn’t do a oil change correctly Shorted me 1qt of oil Would not cover the quart of oil I had to buy Service writer didn’t know the oil capacity of a 24 Santa Cruz (6.1)

Typical con job.. entice you in with inventory and then treat you with total disrespect. Our sales person was rude and very hard to deal with. I did not trust his numbers for buying a Tucson. We will never go back there.

Come on add. They advertise a car then when you Contact them the car is not in stock

Never Heard back from them. It’s been over a week ago. I don’t think they monitor their website.

They were prompt with responses. Car was as advertised. They had made a repair before I saw it and one at my request after I saw it but before I bought it. I still paid the same price for the car. Craig and Sarah were awesome. No pressure sales. I highly recommend Jack Carroll's Skagit Hyundai.

This dealership even to the director of finance and owner are in concert with Santander Consumer USA, and the extended warranty company they’ve peddled for 4 years going 5 now. The same statements by the director of finance regarding the extended warranty are on par with what Santander gave as financial advice back in October and November about the extended warranty. On top of Santander even admitting criminal negligence and bank fraud on a recorded line by multiple associates. In direct conversations with both the owner of Skagit Hyundai and the director of finance, both of them have essentially lied to me personally, and have held back documents that impact financials, against consumer laws and my legal right as a consumer.

Best Hyundai dealership around. Tge service department is top notch and VERY professional! If you're looking to buy ask for Craig. If you need service, see Dustin! I'm looking to buy my 4th new car from here. I would never buy anywhere else! No one works on my car but Jack Carroll Hyundai!!

Didn't even respond to my inquiry. Garbage. Never would I recommend it to anyone,

STAY AWAY FROM THIS PLACE!!! This dealership will totally screw you over and pull the rug out from underneath you if a better deal comes along. I was working with the dealership to buy a 2017 Nissan Titan XD from them. I got financing approval through them and they agreed to overnight the documents to me so my wife could sign and then I was planning to fly to Seattle (I live 6 1/2 hours away in Central Oregon), rent a car and drive up there to finalize the deal. I worked out all the details with Tom and agreed to come up to the dealership on Friday. Bought my plane ticket and reserved a rental car on Wednesday after agreeing to this scenario with Tom......Wednesday night he called me and said that he just sold the truck to someone else because they made a cash offer!!!! Are you freakin' kidding me?! He gave me some BS excuse about how there is a law in Washington preventing them from holding the vehicle for me. They weren't "holding" the truck for me! All they had to say to the cash offer guy was "we already have a deal in process with someone else. If that doesn't work out we'll let you know." So now I missed out on the truck and I'm out $400+ in a plane ticket and rental car. This dealership is exactly why people hate working with car salesman.