Skip to main content

Meet Jack Castillo

Jack Castillo headshot
Professional Porsche Sales Consultant
(13 reviews)

Contact seller

Select a Salesperson (optional)

Send message

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

Industry experience 8 years
Dealership experience 7 years

Jack, a native of Houston, Texas, has a deep-seated passion for racing, with a particular love for vintage Formula 1. His journey in the automotive world began at a young age, inspired by his father who introduced him to the thrill of cars when he was just five years old. Jack spent his childhood traveling the country, either competing in go-kart races or assisting his father in the pits with his race car. Starting his career in the warehouse as a shipper and receiver, Jack's dedication and enthusiasm for the automotive industry saw him rise through the ranks to become a Porsche Pro, and now a Professional Porsche Sales Consultant. Over the past six years, he has been a valued member of the indiGO team, consistently demonstrating his expertise and passion for cars. When he's not immersed in the world of racing and cars, Jack loves to relax with his loved ones and indulge in his culinary skills.

Reviews

My experience with this dealership was very informative.

My experience with this dealership was very informative. They were quick to respond to my questions and eased concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Jai, for your review. We're glad our team was responsive and helped make your experience informative and reassuring. We appreciate your feedback and hope to assist you again soon!

I recently made my first purchase at Porsche North

I recently made my first purchase at Porsche North Houston, and the experience was nothing short of exceptional. From the moment I walked in, I was impressed by the level of professionalism and attention to detail. Mustapha Ramadan, my sales representative, was incredibly knowledgeable and made the entire process smooth and enjoyable. Jack Castillo provided a thorough and detailed walkthrough of the vehicle, ensuring I understood all its features and functions. His expertise and customer-first approach made my first Porsche purchase a memorable one. I highly recommend Porsche North Houston, Mustapha Ramadan and Jack Castillo for anyone looking for top-notch service and guidance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful review! We're thrilled Mustapha and Jack provided such a detailed and professional experience for your first Porsche purchase. Your recommendation means a lot to us—we’re honored to have earned it!

Amazing selection, Amazing service department.

Amazing selection, Amazing service department. Friendly staff. Central to everywhere. Clean as a whistle. I'll definitely be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our selection, service department, and friendly staff at Porsche North Houston. We take great pride in maintaining a top-tier experience for our customers. We look forward to welcoming you back soon!

Very knowledgeable, fast and easy.

Very knowledgeable, fast and easy. Very pleasant experience. Very pleased with the entire experience and all my different interactions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Providing a fast, easy, and knowledgeable experience is what we strive for at Porsche North Houston. We’re glad to hear you were pleased with your visit and look forward to assisting you again!

Fantastic buying experience with the Porsche North

Fantastic buying experience with the Porsche North Houston Team. Love my new Cayenne E-hybrid

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear you had a great buying experience and are loving your new Cayenne E-Hybrid. Enjoy the ride, and we look forward to serving you again! :)

Jack is courteous and professional and an outstanding

Jack is courteous and professional and an outstanding representative of Indigo. I always very much appreciate his technology assistance with my 2025 Macan. Please share my comments with your management team. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear about your positive experience with Jack. His professionalism and expertise are a true reflection of the service we strive to provide at Porsche North Houston. We will be sure to share your feedback with our management team. We look forward to assisting you with your 2025 Macan and beyond!

Nina was terrific and everything was handled smoothly and

Nina was terrific and everything was handled smoothly and on time. You have a very satisfied customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Nina! We’re delighted to hear that everything was handled smoothly and on time. Your satisfaction means the world to us, and we’re so glad to have you as a happy customer. Please don’t hesitate to contact us for anything else you may need.

Jeannie was great , She made everything very clear and

Jeannie was great , She made everything very clear and the process was very easy. Great experience overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re delighted to hear that Jeannie provided clear communication and made the process easy for you. We appreciate your feedback and look forward to assisting you again.

Fantastic to work with Emmanuel Agramonte and overall

Fantastic to work with Emmanuel Agramonte and overall great experience. Car was in great shape and as advertised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We’re delighted to hear that Emmanuel provided a fantastic experience and that your car was in excellent condition. We appreciate your trust and look forward to serving you again in the future.

Straightforward, no nonsense dealership interested in

Straightforward, no nonsense dealership interested in earning your trust and building a relationship for future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Porsche North Houston. Earning your trust and building lasting relationships is at the heart of what we do, and we're grateful for the opportunity to serve you. We look forward to working with you again in the future!