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Automax of Ocala

(4,562 reviews)
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(4,562 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Clean, people are looking to be helpful.

Clean, people are looking to be helpful. Was upset will that fact that my trade was worth 4k less when I came in that what I was quoted online

Clean, people are looking to be helpful.

Clean, people are looking to be helpful. Was upset will that fact that my trade was worth 4k less when I came in that what I was quoted online

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. The Sales Team at AutoMax Ocala

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Very professional, everything fast good attention very

Very professional, everything fast good attention very good experience and I recommended to the other people coming to buy a car

Very professional, everything fast good attention very

Very professional, everything fast good attention very good experience and I recommended to the other people coming to buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

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Michael L.

Michael L. was knowledgeable with cars and took the time to listen to what I was wanting.

Michael L.

Michael L. was knowledgeable with cars and took the time to listen to what I was wanting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala

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Good price, easy process, quick, car nicely detailed, our

Good price, easy process, quick, car nicely detailed, our salesperson TJ and Jessie in finance were both outstanding to work with. Our second purchase from Automax. Would definitely go back.

Good price, easy process, quick, car nicely detailed, our

Good price, easy process, quick, car nicely detailed, our salesperson TJ and Jessie in finance were both outstanding to work with. Our second purchase from Automax. Would definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

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Timi was the best.

Timi was the best. It was the easiest time doing this purchase. I’ll refer Timi to everyone I know who’s in the market for a new car.

Timi was the best.

Timi was the best. It was the easiest time doing this purchase. I’ll refer Timi to everyone I know who’s in the market for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Consumer response

Fastest purchase of a vehicle I’ve ever done. Will definitely purchase and refer to Timi

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Professional and efficient great customer service I

Professional and efficient great customer service I highly recommend this place to everyone. Definitely the place to go

Professional and efficient great customer service I

Professional and efficient great customer service I highly recommend this place to everyone. Definitely the place to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

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I have now purchased 2 cars from AutoMax.

I have now purchased 2 cars from AutoMax. Both times, I have given parameters on what I need and they have come through each time. The sales staff listened to what I wanted and needed and directed me to the perfect vehicle for my needs. Both Haley and Ernesto worked quickly and within my time frame. Jesse in finance worked to get me the best rates and a payment I can afford. Ramon conducted behind the scenes to make sure everything was perfectly done. Very thankful to this great team. I initially called another dealership first and wasn't heard. This team heard and went above and beyond to make sure I got everything I wanted.

I have now purchased 2 cars from AutoMax.

I have now purchased 2 cars from AutoMax. Both times, I have given parameters on what I need and they have come through each time. The sales staff listened to what I wanted and needed and directed me to the perfect vehicle for my needs. Both Haley and Ernesto worked quickly and within my time frame. Jesse in finance worked to get me the best rates and a payment I can afford. Ramon conducted behind the scenes to make sure everything was perfectly done. Very thankful to this great team. I initially called another dealership first and wasn't heard. This team heard and went above and beyond to make sure I got everything I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

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Timi was great!

Timi was great! I walked in completely unsure of my gameplan but knew I had to get something done. Timi was patient gave me options and we executed the right deal for my needs with no surprises!

Timi was great!

Timi was great! I walked in completely unsure of my gameplan but knew I had to get something done. Timi was patient gave me options and we executed the right deal for my needs with no surprises!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala

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The staff were very nice and helpful.

The staff were very nice and helpful. Josh helped us get exactly what we wanted .

The staff were very nice and helpful.

The staff were very nice and helpful. Josh helped us get exactly what we wanted .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The sales rep Josh was very prompt and upfront.

The sales rep Josh was very prompt and upfront. Car was as advertised on website. The staff at Automax were accommodating and honest. I will be doing business with them in the future.

The sales rep Josh was very prompt and upfront.

The sales rep Josh was very prompt and upfront. Car was as advertised on website. The staff at Automax were accommodating and honest. I will be doing business with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at AutoMax Ocala

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