Florida Auto Exchange

WORST service ever! Car was there 4x and still not right. Car came back worse than it was when it went in. Was without a vehicle for almost a month! Also cost $300 more than the estimate, for a total of about $2,000 and still not right! Do NOT take your car there!!!!!

Russ is the Man Thank you for your for your help Great services Easley done

Just a horrible company to do business with. They do not deal with you in an honest, forthright and above board manner. I would keep driving by this establishment and find somebody else a lot more honest to deal with. If this guy were family he would be uninvited to every future family gathering.

BUYER BEWARE!!! I bought my dream car from Florida Auto Exchange. I can’t tell you how happy I was. I’m 75 years old and have always wanted a 2011 BMW Z4 convertible and there she was sitting at this dealership. I didn’t care what it took I was going to get this car. I checked it out a couple of times. I had it checked out mechanically and the exterior was in pristine condition. I finally decided that this was going to be my car. The day I took the keys I was in heaven. Bucket list✅. Not quite 3 hours later that dream come true became a nightmare!!! It started to rain and my top would not go up. It wouldn’t budge. NOT 3 HOURS LATER. I text my sales person immediately!!! Was told to take video of what it was doing. It wouldn’t move!! JOSH would never return my calls again!! I talked to Kevin and he had me take it to their mechanic who found that the hydraulic s on both sides were shot. Florida Auto Exchange pretty much told me to bad too sad!!! Not once but five times Kevin said “it was working when you left”. Yes it was and LESS THAN THREE HOURS AFTER I BOUGHT IT IT WAS NOT. The hydrolics were shot. Did I believe I would have some problems down the road yes. Did I have a 90 day warranty yes!! Did I know that the main function on the car was not covered NO!!!! This old ladies dream come true has turned into a $3000 nightmare!!! Legally things may be on their side but morally I find it disgusting that they could care less about selling me a car that had a huge problem less than 3 HOURS LATER!!! Shame on you!! Please be careful when buying from these people.

They sell you a messed up car and then try to get u to pay for the repairs when they sold it messed up I bought a car and the car didn’t want drive right off the lot so I went back in to change cars and the refuse to they told me take to the service center to get repaired and then trying get me to pay the fixing of car no sir they will take your money and scam u

I never got a reply to my inquiry. It would've been nice if one off their sales rep had replied.

I have purchased over 100 vehicles in my lifetime for personal pleasure; 4 in the past year. I have never been more disappointed in a dealership in my life. I purchased a vehicle 3 weeks ago and had to return for repairs the first day. They merely turned alarm light off and it continued to run and performance was poor. I appealed to my salesman and asked about their return policy about 4 days later. He said there was none anywhere in the state of Florida. I know for a fact that is not true. Feeling stuck I appealed to the manager in charge of the office who, in typical used car salesman fashion had to check with his manager, Never called me back when he said (said he forgot) and called back the next day. He indicated that his manager said they did not need any more trucks and could not use it. Mind you this is a company that was exposing the virtue of this quality truck just a couple of weeks ago. In checking with others, it appears that the reason is they had severely overcharged me for the sales cost and could not take it back, even at a reduced cost, for the loss they would incur. I will continue to purchase a lot more cars, as I have always done, but I assure you they wont be from Florida Auto Exchange. In this age of vast disappointments in our American way of life its a shame that there are those still willing to take advantage of the average citizen. Truly BUYER BE AWARE when dealing with these folk.

Brought my car in for new brakes, already a $200 job, then was called with news there was damage and I would need to spend another $300. They claimed there had been "welding" and tried to worry me that I would not be able to brake properly if they did not fix it. My father is a mechanic so I declined this "fix" and brought my car to him instead, only to confirm there was no damage whatsoever. As a young female they thought they would be able to fool me and I shudder to think how many others they have shamelessly extorted this way. They should all be ashamed.

Just bought another car from FL Auto Exchange. Between personal and business combined, I'm sure I've purchased more than 10 cars here, and always been satisfied. This one was for my Marine stepson who has now driven it to New York for his new assignment. While test driving, we noticed the air blew warm sometimes. We asked them to check it out before completing the sale. They could have filled the fluid and it would have worked for a while, but they discovered the problem was with the compressor and fixed it at no additional charge. Thank you Dr. Credit! DW

This is by far the worst place to purchase a car. They dont care about you as a person. Their number priority is money and ripping people off. Especially jeff Rhodes. He is a complete jerk and disrespectful human being if you want to call him that