Skip to main content

Sanders Ford of Jacksonville

(1,932 reviews)
Visit Sanders Ford of Jacksonville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 11 awards
2019 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (910) 554-3501 (910) 554-3501
Used (910) 459-4198 (910) 459-4198
Service (910) 554-3506 (910) 554-3506

Reviews

(1,932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sanders Ford of Jacksonville from DealerRater.

Want to share your experience with this dealership?

Write a review

2016 XLT for my wife

Awesome experience, great sales associate in Brandon Lattimore! Him and the whole Sanders team treated us great and took the time to make sure every thing was covered. After back and forth three times, they met us where we felt comfortable and satisfied with the deal. I am happy and my wife is definitely happy as well. I will be recommending family and friends go do business at Sanders Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing! Best service ever!

Exceptional personal service. Quick, easy, fun and not at all disappointed in any aspect. Everyone was fair and honest with helping me buy my first car. They took the time and I appreciated the full tank of gas and personal service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Johnny Hulse was great.

Johnny took the time to listen to what I wanted and gave me a number of options. He was not pushy and did not pressure me into anything I wasn't looking for. Very personable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very easy and non intimidating.

John Hulse could not have been more informed and helpful. He actually listened to what I had to say. Did not try to sell me anything else or put me in a vehicle that might have been more favorable for the dealership to sell. I have already recommended John to two of my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

expensive oil change

turns out I was getting an oil change and was asked if I would like a free tank of gas ,and a cheaper car payment,well believe it or not if it wasn't for talking to the receptionist I would have been out of there 30 minutes before I was asked about a tank of gas, here is the outcome I saved my last car payment of 426.00 , saved 61 dollars a month on insurance, got a car payment of 416.00,also got gap insurance and life ins on the new car for that price, very pleased with the service,fantastic salesman and best of all I would have never gotten this deal if it wasn't for the receptionist telling me her daughter just bought the same car I got and she was very pleased to get it, so see even the power of voice can sell a car thank you all for the fantastic deal on my new car. and p.s. I did get the free tank of gas and the salesman did one other great thing for me, he transferred all my personal belongings into the new car from my old one ,,,, thank you very much for that Michael allen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Highly Impressed with Michael James Allen

I stopped by Sanders Ford to browse some of the new trucks on their lot. We were approached by Michael James Allen one of their sales associates and he offered to show us an F-150. He then explained all the benefits and features of the new 2016 F-150 to me and my wife. After a good test drive me and my wife were sold on the Ford F-150. We even decided to upgrade to an XLT 4x4 with the new Sync 3. Me and my wife shopped at other ford dealers later that same day, but felt comfortable working with Michael. We then stopped back to Sanders Ford the next morning to buy our truck. I would highly recommend Michael Allen, he has the knowledge and integrity that makes for a smooth purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience

I went in browsing and ended up buying!!!! I had a great salesman, Peter, who provided great information and listened to what I was needing to purchase. The whole process was simple and I did not feel pushed or rushed into making my decision. I found the exact vehicle I was looking for at a very fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Happy new Ford owner

I was encouraged to test drive other vehicles and was not pressed to buy. Salesman was extremely knowledgable about the vehicle and sold us on all the features. I feel that he got us the best deal on the brand new vehicle. I left feeling very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience

Johnny was upmost helpful meeting our expectations and beyond. He stayed in contact keeping me aprised of locating the vehicle that we wanted. He was friendly, educated about the Ford product. We felt like we talking with a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2016 f150 buying experience

Eric Jones is the best car salesman I've ever dealt with. He's knowledgeable about Ford products and knows how to get what his customer wants and needs. Whenever I need a vehicle I go directly to Eric Jones and no one else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.