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Nissan of Wichita Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (150 reviews)
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Inventory

See all 32 vehicles from this dealership.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Wichita Falls from DealerRater.

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I want to give Layton Adams credit for putting up with

I want to give Layton Adams credit for putting up with this picky old lady! I came in to get my Rogue serviced and I left the lot in a bright red Frontier and a new relative! Layton and I looked at not only a lot of vehicles but pictures of my great grand boys and his adorable daughter. Layton took the time to listen to me and get to know what I wanted. This is my 6th Nissan I have bought from WF Nissan and believe me when I say it was the best car buying experience I’ve had! Hang on to those great employees. That is what it takes to be successful !

I want to give Layton Adams credit for putting up with

I want to give Layton Adams credit for putting up with this picky old lady! I came in to get my Rogue serviced and I left the lot in a bright red Frontier and a new relative! Layton and I looked at not only a lot of vehicles but pictures of my great grand boys and his adorable daughter. Layton took the time to listen to me and get to know what I wanted. This is my 6th Nissan I have bought from WF Nissan and believe me when I say it was the best car buying experience I’ve had! Hang on to those great employees. That is what it takes to be successful !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Janice! We appreciate your business!

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Great

Very kind and knowledgeable. The Best sales and service dealership in town! I will definitely recommend Nissan of Wichita Falls to my friends and family.

Great

Very kind and knowledgeable. The Best sales and service dealership in town! I will definitely recommend Nissan of Wichita Falls to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the wonderful review! We appreciate your business!

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Great car buying experience!

Nissan of WF provided me with the best car buying experience, hands down. Sales and finance team were amazing to work with! Would recommend this dealership to anyone!

Great car buying experience!

Nissan of WF provided me with the best car buying experience, hands down. Sales and finance team were amazing to work with! Would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the wonderful review! We sincerely appreciate your business!

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Sales Experience

The sales team was great. They understood my needs and weren't pushy. Best car buying experience I have had will definitely recommend Nissan Of Wichita Falls.

Sales Experience

The sales team was great. They understood my needs and weren't pushy. Best car buying experience I have had will definitely recommend Nissan Of Wichita Falls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Shawn! We are pleased you had such a great experience with our team, and sincerely appreciate your business!

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Nissan Forever

Its always amazing, i have been coming here for a year now and they never disappoint. Thanks you guys! I will be back in 3 months!

Nissan Forever

Its always amazing, i have been coming here for a year now and they never disappoint. Thanks you guys! I will be back in 3 months!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
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Dealer response

Thank you for the 5-star review! We appreciate your repeat business!

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HOMETOWN DEALERSHIP

One of the best dealerships around. They have truly earned the reputation as the area's HOMETOWN DEALERSHIP!! Great inventory with friendly and knowledgeable staff!! Service is outstanding as well. They even have a free lifetime powertrain warranty. Definitely, check them out.

HOMETOWN DEALERSHIP

One of the best dealerships around. They have truly earned the reputation as the area's HOMETOWN DEALERSHIP!! Great inventory with friendly and knowledgeable staff!! Service is outstanding as well. They even have a free lifetime powertrain warranty. Definitely, check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful review, Jess! We are pleased that you have had such a great experience at our dealership, and sincerely appreciate your business!

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Needing another Car or SUV.

When I brought my first car, Muta was excellent sale person. I would like to work with him again. I had my car and received water damage. So I am looking for a new car or a SUV. Karen horne.

Needing another Car or SUV.

When I brought my first car, Muta was excellent sale person. I would like to work with him again. I had my car and received water damage. So I am looking for a new car or a SUV. Karen horne.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Karen, we would love to have you come in and see what we have in inventory! Muta would be pleased to work with you again. Please give us a call or stop by the dealership and let us see what we can do for you!

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garydgrimes

2nd time I've had a bad experience with this Nissan dealership. 1st time trying to buy a truck with Jimmy Cleveland, and now with Nissan of WF. I am not happy with Nissan of WF service dept and the extra charges that piled up on a simple oil and transmission fluid change. No way in the world this should have run over $200. But I will give credit to the young man that endured my unhappiness, he was as professional as he could possibly be under the circumstances.

garydgrimes

2nd time I've had a bad experience with this Nissan dealership. 1st time trying to buy a truck with Jimmy Cleveland, and now with Nissan of WF. I am not happy with Nissan of WF service dept and the extra charges that piled up on a simple oil and transmission fluid change. No way in the world this should have run over $200. But I will give credit to the young man that endured my unhappiness, he was as professional as he could possibly be under the circumstances.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Garydgrimes, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (940) 691-6888 extension 445. We look forward to hearing from you.

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Do they know how to sell cars?

Didn’t really respond to my questions. Not very knowledgeable about their inventory. Friendly, nonetheless. Did not buy a car or make the trip down there due to those reasons above.

Do they know how to sell cars?

Didn’t really respond to my questions. Not very knowledgeable about their inventory. Friendly, nonetheless. Did not buy a car or make the trip down there due to those reasons above.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Carbuyer, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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Excellent Customer Service

Staff is so friendly and easy to work with they make car shopping fun again! I am buying my next new truck from Jimmy Cleveland.

Excellent Customer Service

Staff is so friendly and easy to work with they make car shopping fun again! I am buying my next new truck from Jimmy Cleveland.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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See all 150 reviews