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Meet Doug Rice

Doug Rice headshot
Service Advisor
(252 reviews)
Industry experience 25 years
Dealership experience 18 years

Reviews

Amazin team!

Amazin team! Customer service, sales, very approcheable management, knowledgeable finance department, awsome service team, kind and friendly cashier and parts service. I've been a customer at this établissement and can't say enough about their service. A great customer service, under an amazing management and qualified finance department. This is my 3rd purchase and I am 100% satisfied with the service I've obtained. I had the pleasure to be assisted by Diego as he did a fabulous job showing me around. Thanks you all! Once again, for your assistance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

⸻ I had a wonderful experience purchasing my vehicle

⸻ I had a wonderful experience purchasing my vehicle with the help of Paige Nicolao. She was professional, personable, and incredibly patient—answering every one of my many questions and making me feel confident in my decision. At no point did I feel pressured or rushed. I would absolutely recommend Younger Nissan to family and friends. Although this was an unexpected purchase, I couldn’t be happier with both the quality of my new vehicle and the dedicated support I received in finding a deal that fit perfectly for me and my daughter. Thank you, Paige, for making this such a positive experience. — Kera Johnson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

Has been helping me and my family for the past 5-6 years,

Has been helping me and my family for the past 5-6 years, always look is what is best for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

Very friendly & helpful.

Very friendly & helpful. They treat you like family & do everything they can to get the car that I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

I was on my way out of state for my granddaughter's

I was on my way out of state for my granddaughter's college graduation when my Pathfinder started acting up so I pulled into Younger Nissan. Doug took such good care of me and I am so grateful that I could get back on the road and not miss her ceremony.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Brendav, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

This is based on service experience.

This is based on service experience. Absolutely top notch service on a problem I had. They went above and beyond to help me get resolution from Nissan corporate for my truck. Doug Rice was my point of contact and was on top of everything with his manager and keeping me informed!! They provided me a loaner car, very impressed with the sentra btw. Just waiting in the parts and feel confident the techs will do a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

Excellent service from Doug Rice and his managers.

Excellent service from Doug Rice and his managers. They had my back work with corporate which resulted in a very satisfied resolution. Top notch dealership and I don't say that lightly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

I have been working with Younger Nissan for almost 20

I have been working with Younger Nissan for almost 20 yrs and I have had nothing but wonderful experiences. From the time you walk in, you feel like family. Joe, Paige, Tyler, Doug, Sergio, Joe (service dept) are all a pleasure to work with and they all know your name when you walk in :) Younger Nissan is the only dealership that I will work with whether it is purchasing a new Pathfinder, service, parts, etc...thank you all! Jen K

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

Doug was very helpful.

Doug was very helpful. He followed upon things got me answers and got back to me when he said he would. Excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com

Had a great experience working with Doug and Younger

Had a great experience working with Doug and Younger Nissan. from the first phone call to the day i picked up my car, i had nothing but great customer service from everyone, especially Doug. He made me feel that all of my concerns were met and heard with respect and urgency to make things right. I was kept in the loop the entire time my car was having warranty service done. Could not have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care! Steve Farley Managing Partner Younger Nissan of Frederick Cell: 240-315-1877 Office: 301-662-0111 www.youngernissan.com