Reviews
Write a review2011 F350 Lariat 6.7L Diesel 131k
The truck was ready, We are using our truck to pull a camping trailer every month, We are very happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst dealership
Worse dealership bought a lifted f250 from them in November 2015. There was a check engine light on and they said it was a seat belt sensor nothing to worry about was stupid and believed them. Didn't have the time finally Got it checked out 2 weeks later and it was 6 pages of things wrong with it. Between the end of November and the beginning of July. I had to replace the rims cause they were to small for tires on it. Had to replace the transmission, the fuel injectors, the tires, the window switch, the turbo, both drive shafts, there's a radiator leak, oil leak, and was a transmission leak. Called them when the turbo started acting up a few weeks into having it. And said there was nothing they can do. I've spent more on repairs on the truck. Then almost the truck itself
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Worst Dealership
And when I called the dealership. They gave me a number to talk to their owner. Which so happened to NEVER answer the phone. It rang and rang everytime I called. I would call the dealership back. And they'd give me the same number everytime
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buy your next truck from here!!
This was an absolutely outstanding place to buy a used truck from. The people can not be beat. Fantastic people to work with and will do anything for you. I read another review saying how you feel like they are your long time friends afterwards. That couldn't be more true. They are so easy to work with and if you are worried about being pressured by a dealer this is the place to come. When I bought mine they simply said "look around as much as you would like and if you like something come in and grab the keys." I highly recommend it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience & Lots of Diesel Trucks
Man this place is very cool, Lots of Diesel Trucks to choose from. I bought my truck here and I will for sure be back to buy another one! Thanks guys!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diesel truck
Rojo, found me a great used Dually diesel truck with only 98k miles on it. He was so easy to work with and a real people person.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad Car
Yes the buying experience was great and went really smooth, but after i purchased the automobile, it broke down after 4 months and needed over 1o,000 worth of work. They washed their hands of the whole thing. Buying experience they get a 10??..after the sale of a bad automobile they get a -20. That means (minus, negative 20).
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I wan to apologies for the poor experience you have in our sale department. and I thank you for bringing this to my attention. I'll be discussing this at our weekly staff meeting to stress the importance of prompt. At your convenience, please contact me directly as I'd like to offer you better service. Sincerely, Carlos Camarena, Owner 469-235-8463
Good fair pricing
It was a non traditional car buying experience. Good fair pricing and good trucks to choose from. The entire process was stress free.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Truck.....
Car-shopping for me in the past was always so stressful! However, Miguel and Jonathan of Carpoint DFW made the experience pleasant, productive, and stress-free.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick Stan
I purchased a car from CarpointDFW in Dallas Texas even though I live in Oklahoma. They had a great car (2009 BMW) at a great price. Everything was do via email or over the phone. Carlos went the extra mile and took the car over to a local mechanic for a Pre-Inspection check prior to my purchase. Overall I am very happy with my car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase