Reviews
Write a reviewAlways going above and beyond
I would like to personally thank Morgan, martin, and detail department for assisting me in getting back into my Tahoe after locking my keys in it. You guys have always went above and beyond my expectations and I appreciate you more than words can express sincerely forever Wyoming trucks family Brandon Story
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best customer service!
We've had a horrible experience with a dealer here in town before being referred by a friend to Wyoming Trucks and Cars. So, we were a bit skeptical. Morgan made the process not only painless but dang quick. My husband made the call at 3:30pm and by 5pm, we were driving home with a free full tank of gas, new vehicle, and the easiest car buying process behind us and we even had a trade-in. She went above and beyond for us and we will highly recommend her (and the company) to anyone in need of a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keep on driving past this one!
The Home of Lifetime Guarantees is only as good as it's service manager! Unless you are seeking a mechanic's special, shop elsewhere. They will do everything possible to not fix your vehicle and leave you stranded!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible Dealership
Let the stars say it all. I would put negative if allowed to. These people act like they are good people but all I can say about them is "RUN!" My son and I drove 5.5hrs each way to pick up a truck that John the Owner, and Sarah, his daughter and sales person said was in PERFECT condition. The night before they said the check engine light came on, but had taken care of it. This could NOT be farther from the truth. Whatever band aide they put on the engine made it about 1/2 way back to CO. The engine lost power, the throttle would stick, at times the hesitation was so bad that the truck would not move. The windshield was cracked, drivers side mirror held on by electrical tape, exhaust rusted throughout the entire assembly. At times I did not know if we would make it home. A few days later Sarah called asking how we liked the truck. I informed her of the experience, and how it just sits in a parking lot since I had the truck checked out. The timing chains are shot, the engine needs to either be rebuilt or replaced. Another 3k -5k in repair work! I asked how people that were this shady could in good conscious actually sleep at night knowing the vehicles they sold were not in good condition. She said that John was a good person and would never have intentionally done this. She was going to check with him and find out what he could do to make it right and call me right back. The truck has been sitting in the parking lot of my apartment since we got it. No shocker, no call from either John or Sarah. Absolute crooks! I recently read through the rest of their reviews and it seems that they have done this several times before. Claiming that they cannot take someones word for the condition. Their mechanics went through the vehicle, etc. Their mechanics must not be qualified since there is NO way you could miss the timing chain problem. So there my truck sits, not knowing how long it is going to take to get up and running. Thanks for ripping me off! Can't wait to hear how you hide behind your policies once again. You should be in criminal court for how you continue to do this to people.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice Guy
I didn't buy the vehicle from Wyoming Trucks (although I still might) but did have a very pleasant conversation with "Bones" the salesman I spoke with. He seemed like a nice guy, and they look to be a good outfit (I checked out their web page).
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase