Reviews
I checked your website and saw that what I wanted was in...
I checked your website and saw that what I wanted was in stock, so I called on the 27th and scheduled an appointment with E.J. For 10:30am on the 28th, Saturday. When I arrived E.J greeted me and my family, he is very friendly. The process went very quickly and smoothly. I appreciate his honesty and directness. EJ is an asset to this dealership, and I will gladly refer anyone to him for their car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this shining review! We are so pleased to hear that everything was so smooth for you! We look forward to hopefully working more with you in the future.
Came in to see if I could get a good trade in deal and...
Came in to see if I could get a good trade in deal and upgrade my Altima. The team worked hard to find a solution that fit my budget and situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad that our team was able to help you find a vehicle to fit your needs! Thank you for trusting us to help you find what you needed. We really appreciate you giving us a great review!
One word describes Savanna’s and the rest of the sales...
One word describes Savanna’s and the rest of the sales department at McClarty Daniel Nissan’s work ethic; unreliable. Promises were made, but promises were not kept concerning purchasing a vehicle. Savanna’s encouraging words about a particular car soon led to frustration from the buyers about sales tax being paid and title information not being clearly explained. Upon a vehicle selection from the buyers and after papers were signed, Savanna informed the buyers the car is without a title. A promise was made by the dealership that the title would be found, then be sent to the county revenue office. Come to find out, per the revenue office, the title was never found and sent. That has turned into a full year fight with the dealership on finding the title for the buyers and a copy of the title sent to the county revenue office. That was a promise made, but promise not kept. Numerous contacts have been made to the dealership, concerning the title, but no success. Currently the buyers are in the process of pursuing the title on their own accord which is the dealership’s responsibility. To prevent stress related headaches for potential, future buyers of Nissan vehicles, DO NOT visit McClarty Daniel Nissan on Moberly Dr in Bentonville, Arkansas!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize to hear of this experience. From reading the review, it seems that the buyer is someone close to you. This is definitely not the normal practice of the dealership to have the customer tracking and obtaining their own title. If the buyer would like to have give the Owner Loyalty Manager a call to discuss the situation and to see if they can assist in making sure everything is taken care of, if it has not been already, please have them give them at call at 479-845-8484.
Mclarty has always taken care of me, every vehicle ive...
Mclarty has always taken care of me, every vehicle ive ever bought from them i leave happy with the deal ive made. Matt Jones is an absolute rock star when it comes to taking care of people cant say enough good about him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the great review! We love making our customers happy and we so glad that we had the opportunity to serve you. Thank you again for your business and for taking the time to let us know that you are satisfied with your experience.
Dealer took my trade in and made a new purchase...
Dealer took my trade in and made a new purchase successful. Folks at dealership were friendly and helpful. They worked with us to make it happen
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear that you had a great experience. Than yo for taking the time to give us a great review!
My experience with Billy Turner was phenomenal. In this...
My experience with Billy Turner was phenomenal. In this COVID-19 environment McLarty Daniel Nissan of Bentonville has taken all precautionary measures and safety guidelines to ensure that the customer (me) felt comfort and safe. From the General Manger, Finance Team, Maintenance Team (Matt Porter and his assistance) the greeter made my purchase the best thus far. I would recommend to everyone and would definitely buy from this dealership again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandy thank you for taking the opportunity to give us a five star review! We are so pleased that Billy was able to help you find a vehicle that met your needs and that you had such a great experience with the MD team.
The only reason we bought from Mclarty Nissan is because...
The only reason we bought from Mclarty Nissan is because of E.J. Crawford. He always makes buying a car such a wonderful and easy experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The best car buying experience I’ve ever had by far!...
The best car buying experience I’ve ever had by far! Billy is the man! I will recommend him and this dealership to everyone I see!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and valuable sales help would recommend...
Great service and valuable sales help would recommend other to ce by and see you all to buy a vehicle good friendly serves. 🥳🥳. God bless
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
SaVanna was excellent to work with. She was attentive and...
SaVanna was excellent to work with. She was attentive and listened to my needs and concerns. Everyone at the dealership are friendly and helpful. SaVanna astounded me when she told me that she would have my vehicle delivered to me in Fort Smith. Wonderful service and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
