Reviews
It felt personal
Mike Gonsior is just a great guy, very personable. Mike respected me and my time, taking interest in my lifestyle & vehicle needs. Mike's value proposition (financing package) made the purchase of this New Honda "Pilot" a no brainer. Thanks again Inver Grove Honda!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service
Fast efficient service. Vehicle ready before quoted time. Records up to date. Automatically checked for recalls. Only disappointment was too cold for car wash but was given rain check.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Brought it in for an oil change, they got it in and out right away! Great service, even gave the car a wash and filled up the wiper fluid!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service visit
Excellent as usual. Terry was great! The waiting area is super comfortable. Service was great. The person that checked me out was friendly. Overall a great experience as usual. Interesting that you are asking about community outreach aligning with my values. I have never been asked that by a business I patronize, but have stopped using about 5-7 businesses when I have, by other means, been informed of their values.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lease renewal.
Our salesperson Ron was very helpful. The whole procedure seemed overly long and more complicated than I remember from the past though. Perhaps it was because it was on a Saturday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service on Honda Odyssey
Great service! Timely! Scheduled within three days of calling for major service work. Reserved the tires in stock for me before my service date. Free rental to use for the day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and tire rotation
this was my first free oil change and tire rotation after purchasing my new 2017 CRV in September. I called at 7:30 am on a Friday to schedule an appointment and they were able to accommodate my schedule within the hour. Fast, friendly - and IG Honda is always clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
They were able to look at my car the same day I called. They called me promptly to give me an update on what needed to be done and why.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
re-calibrate vehicle- oil change - transmission fluid change
Jason was very helpful in helping me deal with the issue with my calibration - new window and wrong one was installed. Gave me good advice on problem solving.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5* experience here
We bought an Accord here and have had 5 * experiences with service. Responsive, friendl, reasonable. Would recommend to others. Dealership stands behind cars it sells.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
