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Inver Grove Honda

(2,393 reviews)
Visit Inver Grove Honda
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–9:00pm
Tuesday 8:30am–9:00pm 7:00am–9:00pm
Wednesday 8:30am–9:00pm 7:00am–9:00pm
Thursday 8:30am–9:00pm 7:00am–9:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 10 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 222-7063 (888) 222-7063
Used (888) 239-4057 (888) 239-4057
Service (888) 219-2842 (888) 219-2842

Reviews

(2,393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Inver Grove Honda from DealerRater.

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Fast quick response and felt fair.

Fast quick response and felt the tech was really looking out for my best interest instead of trying to sell me something to meet a quota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Oil chg, tire rotation, and air bag recall.

Work completed on time and to my satisfaction. Since air bag recall would have made for a long wait, I was offered a loaner car to use (2018 Honda CRV). Service people are friendly and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change/recall

In and out in less time than predicted. Friendly greeting upon arrival and when leaving, flower was a nice touch when leaving. Nice to get car washed also!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Awesome experience

Dan Volt was excellent. He made buying a vehicle fun again. He was warm and friendly, he was able to answer all questions about our CRV.The Inver Grove Honda was very classy as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service

I appreciated them letting me know ahead of time that the recall work would take additional time and offering a loaner car. Was able to complete some errands in the area while the work was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

alignment

Honda Inver Grove Heights ALWAYS provides excellent service. The employees are always so friendly and helpful. I have never had a bad experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change Service

Inver Grove Honda service department out did itself once again. I had an appointment for 8:30 and due to unforeseen circumstances had to bring my car in 1.5 hours early. When I arrived, I was immediately attended to and the earliness of my arrival did not phase my service advisor, Katie Ivey, at all. She got the car in right away and the oil change, filter, tire rotation, and car wash was completed in 50 minutes, 1/2 hour before my original appt. Needless to say I was pleased. The waiting area is always clean and there is always fresh fruit, cookies, and hot coffee for the customers. I would definitely recommend IGH for Honda service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good ginger snap!

Relaxing area to sit and wait. Fish tank, big TV, fireplace, great chairs, FREE cookies/bottled water/fruit, desks to work if you must. Friendly, fast service. Thanks for the wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

We returned to the dealership because our first experience was so positive Our first vehicle was totaled in an accident. We chose to return to work with Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tire replacement

Derrin gave me the best tire deal. It was better than prices quoted by Discount Tire. Also offered me a courtesy car which I appreciated which gave me time to work from home while waiting for the call that the tire replacement was complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.