Reviews
Fast quick response and felt fair.
Fast quick response and felt the tech was really looking out for my best interest instead of trying to sell me something to meet a quota.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil chg, tire rotation, and air bag recall.
Work completed on time and to my satisfaction. Since air bag recall would have made for a long wait, I was offered a loaner car to use (2018 Honda CRV). Service people are friendly and easy to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change/recall
In and out in less time than predicted. Friendly greeting upon arrival and when leaving, flower was a nice touch when leaving. Nice to get car washed also!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience
Dan Volt was excellent. He made buying a vehicle fun again. He was warm and friendly, he was able to answer all questions about our CRV.The Inver Grove Honda was very classy as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service
I appreciated them letting me know ahead of time that the recall work would take additional time and offering a loaner car. Was able to complete some errands in the area while the work was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
alignment
Honda Inver Grove Heights ALWAYS provides excellent service. The employees are always so friendly and helpful. I have never had a bad experience at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change Service
Inver Grove Honda service department out did itself once again. I had an appointment for 8:30 and due to unforeseen circumstances had to bring my car in 1.5 hours early. When I arrived, I was immediately attended to and the earliness of my arrival did not phase my service advisor, Katie Ivey, at all. She got the car in right away and the oil change, filter, tire rotation, and car wash was completed in 50 minutes, 1/2 hour before my original appt. Needless to say I was pleased. The waiting area is always clean and there is always fresh fruit, cookies, and hot coffee for the customers. I would definitely recommend IGH for Honda service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good ginger snap!
Relaxing area to sit and wait. Fish tank, big TV, fireplace, great chairs, FREE cookies/bottled water/fruit, desks to work if you must. Friendly, fast service. Thanks for the wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
We returned to the dealership because our first experience was so positive Our first vehicle was totaled in an accident. We chose to return to work with Mike
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tire replacement
Derrin gave me the best tire deal. It was better than prices quoted by Discount Tire. Also offered me a courtesy car which I appreciated which gave me time to work from home while waiting for the call that the tire replacement was complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
