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Group 1 Volkswagen of Panama City

(330 reviews)
Visit Group 1 Volkswagen of Panama City
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (850) 257-7946 (850) 257-7946
Used (850) 257-7974 (850) 257-7974
Service (850) 257-7976 (850) 257-7976

Inventory

See all 125 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2022.
Welcome Group 1 Volkswagen of Panama City in Springfield Florida - Serving Pensacola and Tallahassee

Volkswagen is Das Auto. Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.

Service center

Phone number (850) 257-7976

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(330 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Volkswagen of Panama City from DealerRater.

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Their sales and mechanics worker's are very helpful as

Their sales and mechanics worker's are very helpful as well as all of the other sales personnel. We are always treated quickly.

Their sales and mechanics worker's are very helpful as

Their sales and mechanics worker's are very helpful as well as all of the other sales personnel. We are always treated quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Volkswagen of Panama City! Thank you again, and have a fantastic day!

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Everyone is so friendly and helpful.

Everyone is so friendly and helpful. Making an appointment is easy. Salesmen are not pushy.

Everyone is so friendly and helpful.

Everyone is so friendly and helpful. Making an appointment is easy. Salesmen are not pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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The team was very accommodating and super helpful.

The team was very accommodating and super helpful. I had a wonderful experience. Tj was a wonderful sales associate who was very Easter and attentive to all my needs and my concerns and ultimately we were able to secure a great deal on a new car. I’ll definitely be a returning customer!

The team was very accommodating and super helpful.

The team was very accommodating and super helpful. I had a wonderful experience. Tj was a wonderful sales associate who was very Easter and attentive to all my needs and my concerns and ultimately we were able to secure a great deal on a new car. I’ll definitely be a returning customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The employees at Volkswagon of Panama City are so very

The employees at Volkswagon of Panama City are so very nice. The facility is clean and they always do a great job on my yearly servicing. Thank you Panama City Volkswagon!!

The employees at Volkswagon of Panama City are so very

The employees at Volkswagon of Panama City are so very nice. The facility is clean and they always do a great job on my yearly servicing. Thank you Panama City Volkswagon!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent and professional staff, not pushy they let you

Excellent and professional staff, not pushy they let you decide what you want and they show you their selection. Will definitely do business again. Thanks

Excellent and professional staff, not pushy they let you

Excellent and professional staff, not pushy they let you decide what you want and they show you their selection. Will definitely do business again. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Group 1 Volkswagen of Panama City! Please don't hesitate to reach out if there's anything additional we can do for you.

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They provided MORE for my trade in than expected, which

They provided MORE for my trade in than expected, which made me want to deal.

They provided MORE for my trade in than expected, which

They provided MORE for my trade in than expected, which made me want to deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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I went to this dealership just to look at a vehicle I saw

I went to this dealership just to look at a vehicle I saw online and within 2 hours I was approved and drove home the car. Excellent and efficient service

I went to this dealership just to look at a vehicle I saw

I went to this dealership just to look at a vehicle I saw online and within 2 hours I was approved and drove home the car. Excellent and efficient service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service Advisor Robert Jenkins was efficient and helpful.

Service Advisor Robert Jenkins was efficient and helpful. Lobby employees were also friendly even though I was not dealing directly with them. As usual the service tech completed my repairs and provided a detailed report.

Service Advisor Robert Jenkins was efficient and helpful.

Service Advisor Robert Jenkins was efficient and helpful. Lobby employees were also friendly even though I was not dealing directly with them. As usual the service tech completed my repairs and provided a detailed report.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Good people that are always trying to help.

Good people that are always trying to help. The Techs do a good job and it shows.

Good people that are always trying to help.

Good people that are always trying to help. The Techs do a good job and it shows.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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This dealership it's great.

This dealership it's great. Everybody is smiling and more than happy to help. I went in with the low tire and they checked my warranties and said yep you don't have to pay. And they even checked everything else in my car and let me know that my brakes needed to be redone in the back. I will go back again. I thank them very much for their help

This dealership it's great.

This dealership it's great. Everybody is smiling and more than happy to help. I went in with the low tire and they checked my warranties and said yep you don't have to pay. And they even checked everything else in my car and let me know that my brakes needed to be redone in the back. I will go back again. I thank them very much for their help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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See all 330 reviews