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Meet Jim Grace

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Sales Manager
(141 reviews)

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Reviews

Excellent service and communication all around, made the

Excellent service and communication all around, made the purchase process go smoothly, thank you all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey ermyneeg, Thanks for sharing your experience! We’re glad to hear that our team provided excellent service and communication, making your purchase process smooth and enjoyable. We truly appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

Everyone was very friendly no pressure and understood my

Everyone was very friendly no pressure and understood my needs. It was a nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Hey d1213b, Thanks for sharing your experience! We’re glad to hear that our team was friendly, attentive, and made your visit a nice, no-pressure experience. We appreciate your feedback and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

Great experience dealing with John Mailot.

Great experience dealing with John Mailot. He made the entire process very simple and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey jcolett2, Thanks for sharing your experience! We’re glad to hear that John Mailot made your car-buying process simple and easy. It’s great to know you had a smooth experience, and we look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

The process is always transparent from sales, to

The process is always transparent from sales, to financing, to service. Mark, Pat, and Ekaterina are the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jeff, Thanks for sharing your experience! We’re thrilled to hear that every step of your visit, from sales to financing to service, was transparent and smooth. It’s wonderful to know that Mark, Pat, and Ekaterina provided excellent support and made your experience positive! Happy Driving, The Lester Glenn Subaru Team

Great experience purchasing my pre certified Subaru

Great experience purchasing my pre certified Subaru Outback at Lester Glenn smooth and professional the entire process. The salesman Seth was extremely helpful and Mike/ Finance Dept. went out of his way to move things quickly through the process so I could go enjoy driving my pre certified Outback!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi jg912, Thanks for sharing your experience! We’re thrilled to hear that your purchase of an Outback was smooth and professional from start to finish. It’s wonderful that Seth and Mike, along with the finance team, made the process quick and enjoyable so you could get out and start driving your Outback with ease! Happy Driving, The Lester Glenn Subaru Team

Anthony is the best.

Anthony is the best. Pick up of my new Subaru went very smooth. Very friendly Staff and helpful. Comfortable atmosphere. Thank you to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lanningmarge, Thanks for sharing your experience! We’re thrilled to hear that Anthony and our team made your Subaru pickup smooth and enjoyable. It’s wonderful to know you felt comfortable and supported throughout the process. Your kind words mean a lot to us! Happy Driving, The Lester Glenn Subaru Team

We are repeat customers at Lester Glenn Subaru.

We are repeat customers at Lester Glenn Subaru. We are always treated fairly. Our salesman, John, was excellent. Very knowledgeable. He answered all of our questions. We highly recommend the John as a salesman and the staff at Lester Glenn. Excellent dealer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bigdel152, Thanks for sharing your experience! We love hearing from repeat customers, and it’s great to know that John made the process smooth and informative for you. His knowledge and dedication clearly stood out, and we’re glad he was able to answer all your questions with care. We truly appreciate your continued trust and recommendation, it means a lot to our team. Happy Driving, The Lester Glenn Subaru Team

Dealer is interested in working with you in new car

Dealer is interested in working with you in new car negotiations, not high pressure, but persistent. It helps to be well informed when shopping. Dealer makes helpful suggestions about models and trim levels that help meet your budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey ART.GASCH, Thanks for the thoughtful feedback! We’re glad to hear that you felt supported throughout the process and appreciated our approach to working with you during your new car negotiations! Being well-informed definitely helps, and we're happy our team could offer helpful suggestions to find the right fit for your budget! Happy Driving, The Lester Glenn Subaru Team

John Mailot made the deal for me.

John Mailot made the deal for me. Thank you for your time & talent. Right on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi stacdoc97, Thanks for sharing your experience! We're glad to hear John made the deal happen and left such a strong impression with his time and talent. We’ll be sure to pass along your appreciation! Happy Driving, The Lester Glenn Subaru Team

Alexander was great!

Alexander was great! If there is one thing that turns us off it is a pushy Salesman, Alex was the complete opposite, knowledgeable and listened to what our needs were. Everyone from Jamie, Jim, Melissa, Brandon & Alex were great! We will definitely recommend our friends to Lester Glenn Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi ucal1214, Thanks for sharing your experience! We’re glad Alexander and the entire team, provided knowledgeable, attentive service without any pressure. It’s great to know you felt heard and supported. We appreciate your recommendation and look forward to welcoming your friends! Happy Driving, The Lester Glenn Subaru Team