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CarMax Phoenix-Gilbert

(55 reviews)
Visit CarMax Phoenix-Gilbert
Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(254) 470-7803 (254) 470-7803

Inventory

See all 318 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
Experience Clear and Simple Car Buying and Selling

Reviews

(55 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Phoenix-Gilbert from DealerRater.

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Great customer services.

Great customer services. Tori Campa was very helpful by helping me choose a nice vehicle.

Great customer services.

Great customer services. Tori Campa was very helpful by helping me choose a nice vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service.

Great service. Nice cars will recommend car max to friends and family. Overall great price

Great service.

Great service. Nice cars will recommend car max to friends and family. Overall great price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The best car purchase experience ever!

The best car purchase experience ever! Very fast and simple! I recommend CarMax to everyone!

The best car purchase experience ever!

The best car purchase experience ever! Very fast and simple! I recommend CarMax to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent experience, selecting a vehicle from a photo

Excellent experience, selecting a vehicle from a photo and having it shipped opens up availability to get exactly what you want. Carmax makes this process so easy, since you are not required to make the purchase post ship if there are unexpected findings and you can return within 10 days, with no added fees.Walk in and ask for Jon, get your information in the system, then start hunting online or on the lot. Jon goes above and beyond and the team around him supports his customer care.

Excellent experience, selecting a vehicle from a photo

Excellent experience, selecting a vehicle from a photo and having it shipped opens up availability to get exactly what you want. Carmax makes this process so easy, since you are not required to make the purchase post ship if there are unexpected findings and you can return within 10 days, with no added fees.Walk in and ask for Jon, get your information in the system, then start hunting online or on the lot. Jon goes above and beyond and the team around him supports his customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is my husband and I second vehicle we've purchased

This is my husband and I second vehicle we've purchased from a dealership in The last 5 years and this is the second vehicle we purchased from CarMax we are very very happy and content with the buying experience of CarMax and we've told everybody go to CarMax because it's the easiest most stress-free way to purchase a vehicle and still get a good price.

This is my husband and I second vehicle we've purchased

This is my husband and I second vehicle we've purchased from a dealership in The last 5 years and this is the second vehicle we purchased from CarMax we are very very happy and content with the buying experience of CarMax and we've told everybody go to CarMax because it's the easiest most stress-free way to purchase a vehicle and still get a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is the 4th vehicle we've purchased.

This is the 4th vehicle we've purchased. Lisa was amazing, helpful, patient, and knowledgeable....other than the time spent for necessary documents/safety paperwork we had a good experience

This is the 4th vehicle we've purchased.

This is the 4th vehicle we've purchased. Lisa was amazing, helpful, patient, and knowledgeable....other than the time spent for necessary documents/safety paperwork we had a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very customer friendly, I would like to have seen more

Very customer friendly, I would like to have seen more inventory to choose from, we where disappointed in the lack of inventory.

Very customer friendly, I would like to have seen more

Very customer friendly, I would like to have seen more inventory to choose from, we where disappointed in the lack of inventory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service and selection.

Great service and selection. No “pushy” sales person pitch. Overall, great experience and wide range of car selection, especially on their website.

Great service and selection.

Great service and selection. No “pushy” sales person pitch. Overall, great experience and wide range of car selection, especially on their website.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I was amazed by the quick and accurate service.

I was amazed by the quick and accurate service. Details were cleared and numbers never changed. I was very pleased and satisfied with this team’s work and effort to ensure great service. KUDOS!

I was amazed by the quick and accurate service.

I was amazed by the quick and accurate service. Details were cleared and numbers never changed. I was very pleased and satisfied with this team’s work and effort to ensure great service. KUDOS!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly staff, decent amount of vehicles to see.

Friendly staff, decent amount of vehicles to see. Tori was a lot of help and would recommend her.

Friendly staff, decent amount of vehicles to see.

Friendly staff, decent amount of vehicles to see. Tori was a lot of help and would recommend her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 55 reviews