Nissan of Orange

⚠️ Warning: I strongly recommend going to another Nissan dealership or at least reading this for awareness. We came in Sunday night to trade our car for a Nissan Pathfinder. The vehicle was at the Redlands location, and the dealership promised to transfer it to Orange for pickup Monday. We signed paperwork and were excited to collect the car, but instead were told conflicting stories: the tailgate was broken, the car was in transit, or that we’d need to wait. This felt like a breach of our verbal agreement. When I tried to cancel and retrieve our Tacoma, I was told the key wouldn’t be available until our sales manager returned. After mentioning legal action, Alfredo—the sales manager on duty—treated us as a threat. He was dismissive, defensive, and even mocked us with a “did someone hold a gun to your head?” gesture when I explained how pressured I felt signing. Worse, he threatened to report our Tacoma stolen if we drove it off the lot. Alfredo repeatedly refused to provide a copy of our contract, while the general manager avoided us altogether. When I politely asked finance for it, Alfredo intervened again, insisting police involvement was required. Ultimately, it took two hours and the presence of law enforcement just to receive the paperwork. This ordeal could have been resolved in ten minutes. Instead, Alfredo escalated the situation, behaved unprofessionally, and intimidated us rather than helping. The lack of accountability from management was equally concerning. Sharing so others don’t fall victim to the same tactics

The best customer service ever. Yaz was such a pleasure to work with. Thank you Stadium Nissan.

I haven’t bought a car in a really long time and this place helped me make the best possible deal and I love my new car. I felt well taken care of and they were very accommodating and patient with a some what first time buyer

I had an amazing experience at this dealership! The team was incredibly friendly, helpful, and understanding. They genuinely cared about my needs and made the entire process smooth and stress-free. Their honesty and dedication to great service truly stood out. I highly recommend them to anyone looking for a great experience!

Honest, caring, and genuine service with a welcoming vibe. I felt valued, respected, and appreciated—a truly outstanding dealership experience!

I’m publishing this review before I see the bottom line, but Sergio was honest and and frank, so I trust that he’ll get it right when I see the closer.

I had the pleasure of working with Esteban. He was patient and so well spoken. Made my experience smooth and easy. I have a new Nissan Kicks!

I can not express how fast and efficient Randall was when I came in to purchase my Versa. Fran in finance was just amazing as well. Thank you Stadium Nissan.

I can not express how fast and efficient Randall was when I came in to purchase my Versa. Fran in finance was just amazing as well. Thank you Stadium Nissan.

amazing experience with the sales department at Stadium Nissan. They even have fresh popcorn and everyone is very welcoming.