Reviews
Shopping for used
Lee was the guy I worked with and we had great customer service & took really good care of me. Made me feel welcomed!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We here at Cleo Bay Subaru kindly thank you for your input and feedback. Please let us know if there is anything we can do for you in the future. Remember used vehicles first oil change is always free here.
Perfect!
Perfect!!!! Couldn't ask for better customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for those comments, and please let us know if there is anything we can do in the future.
Fast and Easy
Process was fast and easy. Lee worked with me to make sure I was comfortable with the process. Facilities were clean and comfortable.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our goal is World Class customer service. Please let us know if there is anything in the future we can do to earn your repeated business.
Above Exceptional Service
Since 2010, I have had nothing but above exceptional service and customer care from Cleo Bay Subaru staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much, we do try to exceed customer expectations and would like to say thanks again for your comments. See you again in a couple of months.
Great customer service
Great customer service from Fred. Always kept me informed of what was going on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for your kind words and please, let us know if there is anything we can do for you, and remember your first oil change is on us as well.
Great Service
Service was exceptional. I actually felt good about how I was treated. Even if I didn't get a car from these guys, I would recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate those kind words and thank you for your time. I am happy we could take care of you and please always remember, you have a friend here at Cleo Bay Subaru.
Awesomly awesome!!!
We had an amazing experience, Lee was very patient as we jumped from car to suv to truck. He kept us in our price range and didn't try to go over. He did not pressure us to buy a car right then and there. The buying process was easy and simple, they lowered the overall price to help fit into our budget. Everybody was nice to us and very helpful the entire time, even the other sales rep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for those kind words and I am happy we were able to take care of your needs. Please always remember, we here at Cleo Bay Subaru will be here for you now and in the future.
Best Service!
This is, by far, the best dealership I have been to here in the Killeen/Ft. Hood area. After three car purchases from my Sales Rep, Carol, I feel like I have a second family in the team at Cleo Bay Subaru. I will definitely continue to use them as my car dealer and strongly recommend them to anyone looking to purchase a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We thank you for those kind words and we also would like to say we appreciate you taking the time to do a review. Please always remember you have a friend her @ Cleo Bay Subaru.
Luke williamson
Always had a friendly and professional experience at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you kindly for those comments, and we definitely aim to please. If there is anything I can do to make your next visit better please let me know. I thank you in advance for your time.
Highly recommended...
The guys here were courteous and fairly quick with all the service I've brought their way. Can't ask for much more in a dealership than that.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase