Reviews
Just purchased our 4th car through this dealership.
Just purchased our 4th car through this dealership. Will not purchase a car anywhere else.
Just purchased our 4th car through this dealership.
Just purchased our 4th car through this dealership. Will not purchase a car anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and convenient, nearly effortless transaction.
Easy and convenient, nearly effortless transaction. Friendly and helpful staff. Efficient. Willing to work overall with my needs. Answered all my questions.
Easy and convenient, nearly effortless transaction.
Easy and convenient, nearly effortless transaction. Friendly and helpful staff. Efficient. Willing to work overall with my needs. Answered all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best dealer around.
Best dealer around. Their service department is hands down the best in the area. They are patient and work hard to solve any problems while maintaining my vehicle. I trust my car because I trust them.
Best dealer around.
Best dealer around. Their service department is hands down the best in the area. They are patient and work hard to solve any problems while maintaining my vehicle. I trust my car because I trust them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cristy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at John Sinclair Nissan. Thank you, and have a fantastic day!
Process of trade in and purchase was easy.
Process of trade in and purchase was easy. The purchase price was good and the trade valuation was what I wanted. Garrett was good to work with through the process and answered all my questions, as well as Marshall in finance. I used John Sinclair Nissan to maintain my old Nissans and will continue to use them for my new one.
Process of trade in and purchase was easy.
Process of trade in and purchase was easy. The purchase price was good and the trade valuation was what I wanted. Garrett was good to work with through the process and answered all my questions, as well as Marshall in finance. I used John Sinclair Nissan to maintain my old Nissans and will continue to use them for my new one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Ray was great from the initial hand shake until we
Ray was great from the initial hand shake until we completed our purchase and drove off the lot in our new Nissan Rogue. Emma from the service department helped me with a completely different matter involving my Nissan pickup. The entire experience was excellent from the moment visited the dealership for the first time. I’ll be back and I’ll recommend them to my friends and family. Our entire experience was sold me on Nissan and this dealership! Eagerly anticipating my next new vehicle purchase from John Sinclair Nissan and his top notch team of pros!! Thanks Ray and Emma!!!
Ray was great from the initial hand shake until we
Ray was great from the initial hand shake until we completed our purchase and drove off the lot in our new Nissan Rogue. Emma from the service department helped me with a completely different matter involving my Nissan pickup. The entire experience was excellent from the moment visited the dealership for the first time. I’ll be back and I’ll recommend them to my friends and family. Our entire experience was sold me on Nissan and this dealership! Eagerly anticipating my next new vehicle purchase from John Sinclair Nissan and his top notch team of pros!! Thanks Ray and Emma!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Raymond Sisk, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
Ray was attentive and helpful!
Ray was attentive and helpful! He made buying a car easy and was extremely helpful! Great experience! Sandy
Ray was attentive and helpful!
Ray was attentive and helpful! He made buying a car easy and was extremely helpful! Great experience! Sandy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sandra, thank you for taking the time to leave a review for us at John Sinclair Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
Bought my car with them in March 2023, and had the best
Bought my car with them in March 2023, and had the best experience. Kaylyn was so helpful, and helped me choose the right car for me! It’s now April 2024 and I’ve been extremely satisfied with the service department! Oil changes are quick, and the lounge to wait in is so comfortable. Definitely will be returning to John Sinclair Nissan for my next vehicle!
Bought my car with them in March 2023, and had the best
Bought my car with them in March 2023, and had the best experience. Kaylyn was so helpful, and helped me choose the right car for me! It’s now April 2024 and I’ve been extremely satisfied with the service department! Oil changes are quick, and the lounge to wait in is so comfortable. Definitely will be returning to John Sinclair Nissan for my next vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Casey, thank you for sharing your positive experience! We look forward to your next visit! Take care!
Been Having John Sinclair Nissan To Service My Nissans.
Been Having John Sinclair Nissan To Service My Nissans. Current Nissan Is A 2023 Murano AWD Platinum. Took The Murano In 03-08-2024 To Have My Murano Serviced. Have To Say John Sinclair Nissan Has Improved His Service Department Fabulously If You Have A Part, Leak Etc They Can Show You The Item Or Leak. Then You Can Get The Issue Fixed Now. Don’t Forget They Sell NEW Auto, Trucks, And Used Vehicles Also. Anyway Give Mr. Dowlings Service Team A Call Or Buy A Vehicle 🚗 See Charlie Or Ray Or Give Them A Call 📞 Or Go In To John Sinclair Nissan To See The Difference In Dealerships In Cape Girardeau Missouri
Been Having John Sinclair Nissan To Service My Nissans.
Been Having John Sinclair Nissan To Service My Nissans. Current Nissan Is A 2023 Murano AWD Platinum. Took The Murano In 03-08-2024 To Have My Murano Serviced. Have To Say John Sinclair Nissan Has Improved His Service Department Fabulously If You Have A Part, Leak Etc They Can Show You The Item Or Leak. Then You Can Get The Issue Fixed Now. Don’t Forget They Sell NEW Auto, Trucks, And Used Vehicles Also. Anyway Give Mr. Dowlings Service Team A Call Or Buy A Vehicle 🚗 See Charlie Or Ray Or Give Them A Call 📞 Or Go In To John Sinclair Nissan To See The Difference In Dealerships In Cape Girardeau Missouri
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Phillip Kelley, thank you for taking the time to leave a review for us at John Sinclair Nissan. We're happy we could meet your expectations!
Do not recommend
We drove over 2 hours to look at a pickup there. Got there and test drove it and it was shaking. They said they would get it to a ford dealer to have it looked at but it was probably just needing an alignment. (They had the truck for 2 months already so I'm not sure why it wasn't fixed yet) We also talked about meeting at a dealer halfway if we wanted it so we wouldn't have to drive 2 hours again to sign papers, they said they could do that. Salesman called back and said it was just out of alignment and we set up a day to meet at 4:30 at a stl dealership. We arrive at the Sinclair ford dealership at 4:30, truck isn't there, no one has heard anything about it. Call & text the salesman and nothing. 30 minutes later he calls back and says we were supposed to meet at the Buick dealership, which my husband forgot. Get there and the truck isn't there, No one at the dealership has seen it, and it's like 5:50 at this point. We leave and go to dinner, he calls ray and he says he has no idea where the truck is. He calls back and says it's in st Charles stuck in traffic. We say we'll pass. Very unprofessional, no communication skills whatsoever. We wasted 3.5 hours that evening waiting to buy a truck that we had an appointment for. The salesman then wants to text and gaslight us saying they only made one small mistake, after we already told him we were not interested anymore.
Do not recommend
We drove over 2 hours to look at a pickup there. Got there and test drove it and it was shaking. They said they would get it to a ford dealer to have it looked at but it was probably just needing an alignment. (They had the truck for 2 months already so I'm not sure why it wasn't fixed yet) We also talked about meeting at a dealer halfway if we wanted it so we wouldn't have to drive 2 hours again to sign papers, they said they could do that. Salesman called back and said it was just out of alignment and we set up a day to meet at 4:30 at a stl dealership. We arrive at the Sinclair ford dealership at 4:30, truck isn't there, no one has heard anything about it. Call & text the salesman and nothing. 30 minutes later he calls back and says we were supposed to meet at the Buick dealership, which my husband forgot. Get there and the truck isn't there, No one at the dealership has seen it, and it's like 5:50 at this point. We leave and go to dinner, he calls ray and he says he has no idea where the truck is. He calls back and says it's in st Charles stuck in traffic. We say we'll pass. Very unprofessional, no communication skills whatsoever. We wasted 3.5 hours that evening waiting to buy a truck that we had an appointment for. The salesman then wants to text and gaslight us saying they only made one small mistake, after we already told him we were not interested anymore.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We apologize for the massive breakdown in OUR attempt to get that truck to St Louis. I put 400+ miles on the truck a few weeks after we traded for it and I assume hit enough bad pavement to aggravate the alignment issue. We just wanted to let you know we would try to offer some concession on the distance involved. No intent to minimize our messing the deal up. Sorry that it seems to have left such bad feelings with you and your husband. You are spending a lot of money and that while stressful should be a little bit more positive. 1) We apologize for it. 2) We hope your holidays rebound and are a lot happier going forward. 3) There are a lot of trucks coming into the market at years end, prices depending on conditions might come down a bit more. Folks looking to buy should be in good shape. We wish you well.
Great Staff, Great Dealership
We were traveling home to Louisiana from visiting family in Minnesota when our car broke down leaving us with no way to get home without repair work. Fortunately we broke down very close to this dealership and we were able to drive the car there. We arrived an hour before the shop was scheduled to open and one of the mechanics was in the shop. I talked to him about our situation and he was kind enough to come take a look at our car. This guy was awesome and he jumped into action and started working on our car immediately. The manager was very kind in letting us into the lobby early to wait. Our overall experience that we encountered with this dealership was phenomenal. We felt like we were adopted into their family for the day and it was much appreciated. We will never forget the kindness shown to us by the whole staff and it’s good to know that there are still great places of businesses out there who genuinely care for their customers. This dealership is definitely one of them. Thank you so much for your hospitality. Larry Norman
Great Staff, Great Dealership
We were traveling home to Louisiana from visiting family in Minnesota when our car broke down leaving us with no way to get home without repair work. Fortunately we broke down very close to this dealership and we were able to drive the car there. We arrived an hour before the shop was scheduled to open and one of the mechanics was in the shop. I talked to him about our situation and he was kind enough to come take a look at our car. This guy was awesome and he jumped into action and started working on our car immediately. The manager was very kind in letting us into the lobby early to wait. Our overall experience that we encountered with this dealership was phenomenal. We felt like we were adopted into their family for the day and it was much appreciated. We will never forget the kindness shown to us by the whole staff and it’s good to know that there are still great places of businesses out there who genuinely care for their customers. This dealership is definitely one of them. Thank you so much for your hospitality. Larry Norman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry Norman, thanks for your praise and kind comments about our team. I will make sure to relay the message to the technician, Donny. He is a great asset to our team.
