Reviews
I’m driving my first Porsche and Annapolis has been
I’m driving my first Porsche and Annapolis has been awesome every step of the way!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that our team provided such helpful service in getting you into your first Porsche! We wish you safe travels ahead and hope you enjoy the ride!
Excellent service.
Excellent service. I drive 2 1/2 hours to bring it to Porsche Annapolis. Service always exceed my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, thank you for making the trip to see our team! We are thrilled to hear the drive is worthwhile and we hope to see you again at Porsche Annapolis! Safe travels!
My battery somehow died on my 2024 911 Turbo S.
My battery somehow died on my 2024 911 Turbo S. I tried a number of steps to get it started, but no luck. The Service Manger, Rob Blizzard, sent his Asst. Service Manager to my home to try and start it. He was successful and took it to the dealership to clear all faults and ensure the battery could be recharged which they were able to do. The Annapolis Porsche Service team went above and beyond and were great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
RJ, we are so happy that Rob and the team went above and beyond to get you back on the road. Thank you for choosing Porsche Annapolis and for sharing your experience!
Charlie and Team, I wanted to take a moment to express
Charlie and Team, I wanted to take a moment to express my heartfelt gratitude for the outstanding service I received during my recent visit to your dealership. From the moment I walked in, I was greeted with warm smiles and genuine courtesy, which immediately made me feel welcome. You and your team went above and beyond to ensure that my experience was nothing short of excellent. Your professionalism, knowledge, and willingness to assist with every detail were truly impressive. It's not often that one encounters such a dedicated and cohesive team, and I felt compelled to acknowledge the effort and care that was clearly put into making my visit so pleasant. Thank you for getting the car of my choice once again for the amazing service and for having such an exemplary team. I look forward to future visits and will certainly recommend your dealership to friends and family. Warm regards, Kobita Mukherjee
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kobita, thank you for sharing this thoughtful review! We are thrilled to hear that you had a seamless experience at Porsche Annapolis and will be sure to pass along your appreciation to Charlie and the team. Safe travels ahead, and we hope to welcome you back again down the road!
Excellent and courteous customer service with a smile.
Excellent and courteous customer service with a smile. Porsche Annapolis service is efficient and customer oriented.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to read this five-star review of Porsche Annapolis! Thank you for sharing your support of our efficient, courteous, customer-oriented team.
Had a loaner ready to go.
Had a loaner ready to go. Service was done in a timely manner and Hugo did a great job communicating the progress. The car was washed and in the service drop off area for a quick check out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gary, thank you for sharing such positive feedback about Hugo and our team! It was our pleasure to assist you with your vehicle, and we hope to welcome you back to Porsche Annapolis again in the future. Take care!
Excellent work on my 2022 Taycan on short notice.
Excellent work on my 2022 Taycan on short notice. I had popup steering warning while in the Annapolis. I did not want to return across the Chesapeake Bay Bridge without knowing whether this was a safety issue. Jamie Wist took the car in immediately and provided a loaner vehicle. The issue was quickly resolved with a software update and returned to me. Porsche Annapolis is very well run with excellent customer service and great staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased that Jamie and our team could assist you at short notice. Thank you for choosing Porsche Annapolis and for sharing your experience with us!
We've leased a Panamera 4 with this dealership and it's
We've leased a Panamera 4 with this dealership and it's been a great experience. Two service managers, Jaime and Hugo, provide outstanding service levels. A great dealership and one we expect to work with for years to come.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Robert! We are grateful for your business and thrilled to hear of your positive experience. Jaime and Hugo will be grateful for your recognition. We look forward to continuing to serve you and your Porsche Panamera here at Porsche Annapolis for many miles to come!
Just purchased a used vehicle and had a trade-in.
Just purchased a used vehicle and had a trade-in. The process was seamless from end to end for both the purchase and sale of my previous car. Fantastic experience in all regards. No surprises. Very efficient. Did what they said they would do. Also super nice folks - sales person, finance department manager, GM and used sales manager - all super professional and great. Highly recommend this dealership to anyone looking for a new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rich, thank you for your feedback! We're delighted to hear you had a seamless and professional experience with our team. Your recommendation means a lot to us, and we hope to be of service again in the future. Take care!
Great service!
Great service! They were a pleasure to work with and made the process very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This review is music to our ears, Teresa! Thank you for choosing Porsche Annapolis and for sharing your experience. Safe travels ahead!
