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Serra Honda O'Fallon

(311 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (618) 403-5180 (618) 403-5180
Used (618) 403-5193 (618) 403-5193
Service (618) 403-5218 (618) 403-5218

Reviews

(311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Honda O'Fallon from DealerRater.

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TJ was amazing!

TJ was amazing! From start to end, he cared about every decision I made! He was super involved and helpful! He never left my side the entire time!

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

TJ was very helpfully in finding my dream car!

TJ was very helpfully in finding my dream car! He got us a great deal and put our interests and wants first!!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

He was very knowledgeable, wasn’t pushy a did his best to

He was very knowledgeable, wasn’t pushy a did his best to get what works best for us.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Patient, accommodating, polite.

Patient, accommodating, polite. Words honestly can’t explain my experience. Best experience I’ve had here. This is my second go around and I’ll be back when it’s time. TJ made it happen and dealership worked with me. TJ understood the assignment and he delivered! Communication was top tier. Thank you TJ for everything and your hard work with making my purchase happen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very Professional, Made the process less painful and

Very Professional, Made the process less painful and more fun! Bubbly personality makes everything easier and less anxious.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

I thoroughly enjoyed my visit with Jose Diaz, in the

I thoroughly enjoyed my visit with Jose Diaz, in the process of financing my 2021 Honda Civic. I felt very comfortable, like visiting with a old friend, and not at all like I was at a dealership, being pressured. Everyone was very friendly. Jose Diaz was very knowledgeable, helpful and efficient. We even got to know each other a bit, when we realized we had some common interests and like old friends we spent some time catching up... Lol! Everything unexpectedly went very smoothly and I had a really good time. I'd definitely recommend Jose Diaz and the whole Honda dealership to my friends.. thanks for making this visit, ( that I'd been putting off), such a pleasant experience 😊

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dealership is nice and has a decent selection.

Dealership is nice and has a decent selection. I felt taken care of during my visit.

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  • Overall experience 4.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.

Tyler was friendly, quick, and helpful.

Tyler was friendly, quick, and helpful. He explained everything clearly and gave me options all along the way. He was never pushy or aggressive. He was really accommodating and helpful.

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  • Overall experience 4.0
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I am so pleased with Serra Honda of Offallon Illinois

I am so pleased with Serra Honda of Offallon Illinois and the Salesman Joe Duco. This is the second time I’ve dealt with Joe. He is kind, respectful and never pushy getting a deal. He answers all questions and gives you time to go over all the numbers.. I have never dealt with a salesman like Joe and would never go to anyone else to work out a deal. Serra Honda you have an amazing salesman working for you. Joe you are an amazing gentleman and salesman. Thank you so much, Carol H

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

José and the entire Serra Honda team were kind, answered

José and the entire Serra Honda team were kind, answered questions, and efficient throughout the process. Easiest vehicle purchase ever!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.