Reviews
Great Service!
It was overall a great experience! Dale made the process easy and was very helpful with all my questions and helped me find the perfect vehicle! I also really enjoyed the helpful insight from Jeff! I really appreciate the service I received from Kia of St.Cloud!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share with us, Olivia! The goal of the Kia of St. Cloud team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of Dale and Jeff. Please remember that we're always here to assist you with any future auto needs. Amado Espinosa - General Manager
Great service!
Everyone that I worked with was very helpful, patient and nice. This was my first new car-buying experience and they made it much easier than I thought it would be!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elana, it was a pleasure to read about your first buying experience working with our team. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Amado Espinosa - General Manager
EXCELLENT SERVICE
THE SALES STAFF AND FINANCE MGR VERY HELPFULL AND DID ALL THEY COULD TO MAKE BUYING A CAR A ENJOYABLE EXPERENCE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for taking the time to share with us! The goal of the Kia of St. Cloud team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Amado Espinosa - General Manager
Amazing customer service
Customer service was amazing. Omar was great to conversate with and jeff took extra time out of his day to help us with setting our features up, even kept his daughter waiting but NEVER made us feel rushed. All deserve a raise!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
The gentleman that works in check in area for service has always been amazing. Goes out of his way to help you. A few others not nearly as nice and genuine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic Service
Very friendly service. I recently moved to ND; however, I continue to get my service at Kia of St. Cloud.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Kia Dealership
Very impressed with the way everything was handled. When I first went on the internet for info about a Kia, the dealership of St. Cloud, MN got back in touch with me and that was Dan Mertens, sales consultant, and I made an appointment to see him. I had went on a Sunday when I could just take my time and I wrote down the vin. # that I was interested in and that is the one I test drove and purchased the same day. Dan Mertens was a very pleasant person to deal with and then I did the paper-work with Sean Hernandez and that was very easy also. Sean was a very informative person that went over all the options and programs I could choose from. Would highly recommend both of them. Before I left they Dan took me out to the service department to meet Travis Martin, the service advisor but he was with a customer and did not get to talk with him but will in the future when I have to get an oil change. Like the idea it is not very far for me to drive to the dealer, about only 22 miles from my home.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Sales & Finance Dept
Found us a nice vehicle that fit in our budget and worked hard to make financing work for us. So far we love our purchase
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
I was working and set appt after work. The staff stayed way past closing time and still stayed patient with all my questions. I would highly recommend Dan who was my salesman. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service; nice facilities
The service was prompt and reasonable. The coffee was good; the popcorn was cold but tasty. The chairs were reasonably comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase