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Kia of St. Cloud

(1,075 reviews)

Reviews

(1,075 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of St. Cloud from DealerRater.

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Great buying experience

You showed me cars that I could afford not let me look at cars that I found out after I liked them that I couldn't afford. And your salesmen and every one there was friendly and informative it would be nice to have free soda not just coffee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Attention to detail, I have a chip in my windshield that the previous two scheduled service appointments at a DIFFERENT DEALER failed to note or mention, makes me think THEY were just checking off boxes instead of preforming inspections. KIA of ST Cloud DID spot and note the chip! Sarah was very professional and friendly and kept me inform throughout my wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very helpful and willing to explain things about the car they went above and beyond for the service we required

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service repair

Friendly customer service, and were very attentive to my needs. Hot coffee and plenty of space in the waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast, easy and friendly!

Dale was very helpful and thorough. The staff was friendly and the place was clean! Everything went in a timely matter and way easier than I stressed myself out to be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Reasonably priced reliable service

Friendlieness of the service writer and the explanations from the mechanic of what work will be needed soon. No pressure to have any work done at this visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Very Friendly Staff. Could maybe offer a car wash with any service, my hood had hand prints from the oil change and never got washed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

They were very helpful and knowledgeable about the different care packages. They were also friendly and nice about letting my bring my car in early.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Friendly and helpful staff. Process went as smoothly as possible with the amount of fiance help the had available. Clean facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sales Experience

Great salespeople, Chat was the best answered all questions and very knowledgeable. And just a good egg. Even the Service Manager came out and explained some things for us. What a great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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