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Pine Belt Chrysler Jeep Dodge Ram of Lakewood

(3,591 reviews)
Visit Pine Belt Chrysler Jeep Dodge Ram of Lakewood
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 29 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (732) 835-4397 (732) 835-4397
Used (732) 835-4392 (732) 835-4392
Service (732) 835-4391 (732) 835-4391

Reviews

(3,591 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pine Belt Chrysler Jeep Dodge Ram of Lakewood from DealerRater.

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Friendly, well informed, overall pleasant experience

Friendly, well informed, overall pleasant experience, Brian was a great help in getting the car I needed with no pressure. Thank You for making the process so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this we appreciate your kind feedback! My name is Joseph Pagano, E-Commerce director and if you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com. Thank you and congratulations!

A great start to 2018

2018 is starting off to a wonderful and blessed start thanks to Ahmed! I didn't think it would be possible to get into a brand new car.....until Ahmed proved me wrong. Going from a SRT8 to a Renegade is a HUGE switch but its not about me its about reliability for work and my two kids and Ahmed understood that. I cant say thank you enough to this man for proving that not all salesman and or dealerships are out to help themselves. If anyone is looking for a car don't hesitate to see mt boy Ahmed over at pinebelt jeep. ITS 2018 BABY, LETS GO!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this we appreciate your kind feedback! My name is Joseph Pagano, E-Commerce director and if you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com. Thank you and congratulations!

Ahmed Kandil Was a Excellent professional sales associate !

Ahmed Kandil made my Jeep Grand Cherokee purchase and delivery easy. He set up my I phone and Sirius radio so I have no problem with my radio or phone functions and they work great !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this we appreciate your kind feedback! My name is Joseph Pagano, E-Commerce director and if you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com. Thank you and congratulations!

attempted to purchase 2016 jeep patriot

The dealership would not negotiate the price, they wanted the same price for a 2017 & 2016 Jeep. I constantly kept asking how much was the jeep and couldn't get a number until after I was told it would cost me over $400 per month. That is outrageous I would never pay more than $300.00 per month for any vehicle. My daughter had purchased a "certified" 2012 Chevy equinox, and has nothing but problems, sometimes it starts sometimes it doesn't. It has been in the shop more times than I can count on 2 hands. I tried to ask for an even exchange because of the problems with in the first week of owning it. And we were told we can buy another vehicle, but that was it. No one in my family or any of my friends will ever go back to pine belt for anything! Run far away from this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I am so sorry that this happened. Please send your information to customerservice@pinebeltcars.com to get this problem resolved. Thank you.

Anthony was so helpful!

5 stars for the sales associate, Anthony Mitrione. He was a pleasure to speak with and was helpful in helping me find a car that suited my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write this we appreciate your kind feedback! My name is Joseph Pagano, E-Commerce director and if you need anything in the future please feel free to contact me directly at joseph.pagano@pinebeltcars.com. Thank you and congratulations!

great truck buying experience 👍🏻

Ahmed kandil Stopped at nothing until he found me the exact truck I wanted at the price I wanted and put forth every effort to make sure I was completely satisfied in my purchase.. this guy even met up with me on Sunday in which it was his day off in order to show me how all the electronics (creature comforts) of the truck work. I bought a lot of vehicles over the years and I can honestly say it was a pleasure dealing with this gentleman and everyone over at Pinebelt. Thank you guys 👍🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Just what we love to hear! We are thrilled Ahmed went out of his way to get you everything you wanted and more. Enjoy your new car and thank you for your feedback.

GREAT EXPERIENCE!

I had a great experience! The staff was very friendly. Ahmed and the Pinebelt staff made sure I was taken care of and made me feel confident and comfortable on making the decision to purchase my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Music to our ears! Enjoy your new car and thank you for your feedback.

Best place to buy your Jeep

Once again, Ahmed Kandil and the entire staff at Pine Belt Chrysler Jeep Dodge Ram exceeded my expectations. I love my 2018 Jeep Cherokee Limited... Bring on the blizzard!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Just what we love to hear! Thank you for your feedback.

Disappointing Service

Selected vehicle and was ready to purchase until terms of sales and quote on trade in mysteriously changed. Called to discuss with Joe Pagano who was going to look into the matter and never bothered to call us back. Very poor customer service and very unfortunate.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am so sorry that this happened. Please send your information to customerservice@pinebeltcars.com to get this problem resolved. Thank you.

Bad Experience

Worst service in sales department. Had issues with solidifying purchase on vehicle we were interested in after pricing package changed and spoke with a joe (?) pagano. He is supposed to be a manager for the dealership, but never even had the courtesy to call us back. Very poor service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

I am so sorry about this, I would like to look further into this but I do not have any contact information. Please send me an email to customerservice@pinebeltcars.com with your information. Thank you.