Reviews
This dealership is untrustworthy buyers beware!
This dealership is untrustworthy buyers beware! My car failed MD inspection I was informed after signing paperwork that the car key and fob was missing. I was instructed to bring the car back to fix repairs, however after reading all the bad reviews about how they will tell you to keep bringing your car back only to find out they aren't fixing the problems. I was told after my deal was completed that my car did not have a key fob and to return to pay for a key for a low price. This experience was a nightmare please save your money. I just paid 7 thousand dollars to fix repairs to pass MD inspection. The inspection sticker on the car sold to me is bogus. This place should be put out of business for misleading their customers. I experience a robbery and a overall headache I purchased my vehicle 2 weeks ago and my vehicle has been off the road getting repaired so that it can pass inspection. BEWARE TRUST THE REVIEWS I DIDNT LISTEN TO THE REVIEWS NOW I AM PAYING THE PRICE LITERALLY! THIS DEALERSHIP IS A SCAM SAVE YOUR MONEY SHOP ELSEWHERE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Name is Ethan Lear.
Name is Ethan Lear. Top notch dealer!!! Eric D. Mr. Hummer, Jerry Jones and everyone were awesome. Love the truck, and the service. I felt like family in how they treated me. Anyone looking for another vehicle should first shop here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love this dealership!
I love this dealership! Mickey is the best sale agent my husband and I have dealt with. He kept the sale fun and memorable for sure. Mickey kept us in our budget and made sure we were in something that we liked. My husband and I hadn't shopped for car insurance and Mickey and John found us insurance that we could afford as well. If you are looking for a nice affordable car this is the place to go. Walk in and ask for Mickey because he's the best. Thanks Mickey! you deserve a nice raise for sure! Keep being amazing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jerry Jones for helping my wife get into her
Thank you Jerry Jones for helping my wife get into her new vehicle. Jerry was very helpful and explain the process of our purchase. I would recommend him to anyone looking for a vehicle. Thank you again. Jeff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erie DAY WAS THE SALES PERSON FOR ME .
Erie DAY WAS THE SALES PERSON FOR ME .HE WAS very professional and kind .I GOT TO SAY FIRST TIME I HAVE EVER ENJOY BUYING A CAR . THANK YOU ERIE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a ford F150 from this place that I love….
I bought a ford F150 from this place that I love…. All downhill from there! The engine light came on. I was told it was due to the exhaust having a leak. They had it for a week and 2 days after picking it up the light came on again. I brought it back up there again and they had it for 10 days because they said the new exhaust parts were in Virginia Beach. I then find out that they drove my truck to Virginia Beach to pick up the parts. The truck also jumps/slips when going from 3rd the 4th gear and I was told that a sensor was replaced to fix that problem. When I went to pick up the truck after 10 days I was handed the keys and sent on my way with no paperwork to show what was done to the truck. The very next day the truck is still jump/slipping and I can’t get anyone to return a call to answer to any of this. I’ve left messages for Bryan, John, and Chad and nobody returns a phone call. If you buy a vehicle from this dealership after reading this you have yourself yo blame for the problems you go through
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
BIGGEST SCAMMERS OUT THERE . BUYER BEWARE .
DO NOT BUY A VEHICLE FROM THIS DEALERSHIP . They are the biggest scammers with their hidden /non disclosed fees . Vehicle advertised online for sale $34,500. After speaking with Eric approximately 2 weeks ago about their 2015 S-class Mercedes Benz , he said that the price of the vehicle was $34,500 . Additional fees included sales tax , registration fee. , and a processing fee of $499 . Almost two weeks later 09/11/2023 speaking to Eric , I’m now being informed that the out the door price has now jumped to $43,394 . Because they made no disclosure in their statements on their website about a $2995. certification fee which gives you a 3 month/ 3000 mile warranty . I made Eric aware that I can purchase an extended warranty for 1-2 years on my own for the same price . Taxes and registration fees have to paid by anyone purchasing any vehicle anywhere. But it doesn’t stop there with this dealer… so the advertised price is $34,500. But the price is really $37961 . So with all the hidden fees that they charge brings the out the door price to $43,394. This is an increase in their advertised price by an amount of $8,894. When confronted with his own words and the responses to questions I had asked Eric , all he could say was ,” Yeah I’m Sorry .” Shoppers beware of this dealer and their false advertising of vehicle prices . If you feel like being taken for a ride and love being scammed by false advertising, please feel free to visit this dealer , Auto Showcase of Bel Air , and make sure you ask for Eric .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Used car buying
I enjoyed my shopping exp.It was quick and painless.The salesman Chip and Managment John and Chad did everything they said they woukd.I have not had any issues with the car since buying it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful staff👌🏾
Wonderful experience with Eric. He was easy to talk to as well as very understanding, took time to listen and was very patient with me. He made the car buying process non stressful and I’m glad to have gotten my dream car from such a great car dealership. So welcoming when you walk in the door everything was awesome 👏🏽
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Go see Mike Friend he can get you approved
I was at a crossroads. But, a deal got worked out. Mike Friend truly came through for me. Shout to his diligence and hard work with helping me get me into my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
