Reviews
LHMH is awesome
John has been a really great service advisor. Keep up the good work!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for reaching out and letting us know how we did! I am so happy to hear that you were impressed with John, and your service! William Khouri, General Manager
Bad service
I came in for oil change waited 20 minutes while service writer talked to someone on the phone about their home computer finally left came to Jiffy Lube won't go back again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM **Please do not "Reply" to this email, but use the phone number or email address directly above** Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382
Friendly efficient helpful
My dealer rep was wonderful. Got things done efficiently with knowledge of product. Great customer service skills. Car was clean and ready to go. Hooked up my Bluetooth too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for reaching out and letting us know how we did! I am so glad that you had a great purchase experience! I hope you are loving your new car! William Khouri, General Manager
From start to finish everything went well and i was pleased
Dan Darling was on top of everything and was a pleasure to work with.He was on top of everything and kept me informed as things progressed.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your feedback. Is there anything we can do to get your review up from 1 star? Was there anything that we could improve on? Please let us know! William Khouri, General Manager
Excellent service
Service was excellent as usual. I highly recommend Dirk.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for leaving us this review Mark! I will make sure to pass along your kind words to Dirk, and the rest of the crew. William Khouri, General Manager
Regular maintainent
Excellent, service personnel answer questions are prompt, helpful, and make you smile.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your review Paul! I am so pleased to hear that you were happy with your experience. I will make sure the rest of the staff hears about your kind words. William Khouri, General Manager
servicing on car
john did a very thorough job of explaining every thing, was very nice, he has been the best service man i have had yet. will keep asking for him..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this feedback, Alicia. I am so glad to hear that you were treated professionally, and with kindness. I will make sure to pass along your review to John. William Khouri, General Manager
5-Star Service .
Although I did not buy my 2013 Ellantra GT from Larry Miller Hyundai.. they have always treated me as a valued customer. my service advisor takes the tame to explain the process and what work is being performed. . I really like how through my Blue link I can scheduled my service appointments . also Larry Millers service website is easy to navigate. I get a confirmation email and reminder. another thing I really like is the fact that I know the cost going in., no surprises . The general service manger is a hands on type of guy . he is always available to help or answer questions., The dealership is beautiful . especially the service and parts departments. they are immaculately clean and well stocked.. If warranty work needs to be performed its done with a smile. of course everyone knows Hyundai has the best warranty in the market . In summery Great service , Best Warranty, Great car, Is a win ,win ,win . Larry Miller Hyundai of Peoria Az , Has a 5-Star Service and Parts departments .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your review James! I am so happy to hear that you were happy with your service appointment. I will make sure to pass along you review to the service crew. William Khouri, General Manager
Service Visit
As Always Larry Miller Hyundai provided excellent service. My representative John is always helpful in answering questions. He noted the recent seat belt recall for the front passenger seat. He mentioned it before I could, very commendable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for leaving us this review! I am so pleased to hear that you were impressed with John. I will make sure he hears about your kind review! William Khouri, General Manager
Oil Change
Even tho I had an appointment, another customer was attended to prior to me. When I asked why I was told that my service rep was not in that day so I had to wait for another one. However, the process was quick. Maybe should look at how that process?
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for your feedback Victoria. I apologize about the wait. I will look into the situation! Thanks so much for your review! William Khouri, General Manager