Reviews
Will totally reccomend.
Will totally reccomend. Vary professional. The salesman Tony was patient and took care of everything. Reid in the finance dept was super cool and talked with us plainly and was a real cool person
Will totally reccomend.
Will totally reccomend. Vary professional. The salesman Tony was patient and took care of everything. Reid in the finance dept was super cool and talked with us plainly and was a real cool person
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eddie, we're glad to hear you had a great experience with Tony and Reid! Thank you for recommending our team at McLarty Daniel Buick GMC! Safe travels!
My sales man Tony was vary chill in the process.
My sales man Tony was vary chill in the process. He was respectful and just a good guy to have delt with. Vary good and genuine experience at this dealership. Good job Tony
My sales man Tony was vary chill in the process.
My sales man Tony was vary chill in the process. He was respectful and just a good guy to have delt with. Vary good and genuine experience at this dealership. Good job Tony
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! It's fantastic to hear that Tony from our sales team made the process so enjoyable. We’ll be sure to pass along your kind words. We hope to see you again at McLarty Daniel Buick GMC!
We purchased a used 2024 Nissan Frontier from this
We purchased a used 2024 Nissan Frontier from this dealership at the beginning of November. It was delivered to our house with several defect codes. We called the salesman, Richard Jenkins and he explained it might be a bad battery, he would reimburse us after we purchased one. So we did and it did not fix this issue. He in fact did reimburse us for the battery. However, he told us since it did not fix the issue that we could have someone look at it so we took it to the nearest Nissan dealership, Sparks Nissan and they deemed the truck unsafe to drive and kept it for two and a half weeks while a new alternator came in. Once it was repaired I reached back out to Richard Jenkins and sent him the repair bill which was $1,137.00 and he informed me that they were not responsible for the repair bill since we purchased it as is. However, I know for a fact that if a dealership sells a vehicle to a customer without disclosing defects with the vehicle they are in fact responsible for the repairs. I have never in my life dealt with such dishonest people before. They did not stand by their word and reimburse us for the repairs on this vehicle. I understand that a used vehicle is sold as is but when the vehicle was delivered in that condition, the repairs should be handled by the dealership, not the customer.
We purchased a used 2024 Nissan Frontier from this
We purchased a used 2024 Nissan Frontier from this dealership at the beginning of November. It was delivered to our house with several defect codes. We called the salesman, Richard Jenkins and he explained it might be a bad battery, he would reimburse us after we purchased one. So we did and it did not fix this issue. He in fact did reimburse us for the battery. However, he told us since it did not fix the issue that we could have someone look at it so we took it to the nearest Nissan dealership, Sparks Nissan and they deemed the truck unsafe to drive and kept it for two and a half weeks while a new alternator came in. Once it was repaired I reached back out to Richard Jenkins and sent him the repair bill which was $1,137.00 and he informed me that they were not responsible for the repair bill since we purchased it as is. However, I know for a fact that if a dealership sells a vehicle to a customer without disclosing defects with the vehicle they are in fact responsible for the repairs. I have never in my life dealt with such dishonest people before. They did not stand by their word and reimburse us for the repairs on this vehicle. I understand that a used vehicle is sold as is but when the vehicle was delivered in that condition, the repairs should be handled by the dealership, not the customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your concerns. We understand your position and take these matters seriously. Please know that our goal is to ensure every customer feels confident and satisfied with their purchase. While dealerships do have responsibilities regarding disclosure of known issues, we also strive to address any concerns as quickly and fairly as possible, including our previously presented offer to repurchase the vehicle at the full price you paid, in addition to absorbing the repair bill, ensuring a fair and resolute outcome. Please let us know how we can assist further by contacting our Customer Relations Manager at 479-845-9128.
Excellent dealership to work with.
Excellent dealership to work with. Would definitely use them in the future. Smooth transaction and process. Love my new Yukon xl. Great selection of vehicles available
Excellent dealership to work with.
Excellent dealership to work with. Would definitely use them in the future. Smooth transaction and process. Love my new Yukon xl. Great selection of vehicles available
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Kasey! Enjoy your new Yukon XL, and we look forward to assisting you again at McLarty Daniel Buick GMC! Safe travels!
Tyler was my sales rep and helped me with an issue that
Tyler was my sales rep and helped me with an issue that came up. He was knowledgable, professional and went the extra mile for me,
Tyler was my sales rep and helped me with an issue that
Tyler was my sales rep and helped me with an issue that came up. He was knowledgable, professional and went the extra mile for me,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Bruce, it's great to know Tyler was able to assist you so effectively at McLarty Daniel Buick GMC. We truly appreciate your business and look forward to serving you again! Safe travels!
Robert was very helpful and patient with us!
Robert was very helpful and patient with us! We would definitely request his assistance again in the future!
Robert was very helpful and patient with us!
Robert was very helpful and patient with us! We would definitely request his assistance again in the future!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sabrina is the kind of person any company should want
Sabrina is the kind of person any company should want employed on the team. When our family vehicle broke down on vacation from out of state in the Ozarks, she sprang into action from first contact. Had it towed 40 miles to the dealership, got us into another vehicle right away, and worked late over the weekend to provide us with the highest level of service and support I’ve received from any business. She is a shining star at McLarty Daniel and I hope her efforts on behalf of the business and their customers is duly recognized. Thank you, Sabrina! You’re a gem 🙏🏼
Sabrina is the kind of person any company should want
Sabrina is the kind of person any company should want employed on the team. When our family vehicle broke down on vacation from out of state in the Ozarks, she sprang into action from first contact. Had it towed 40 miles to the dealership, got us into another vehicle right away, and worked late over the weekend to provide us with the highest level of service and support I’ve received from any business. She is a shining star at McLarty Daniel and I hope her efforts on behalf of the business and their customers is duly recognized. Thank you, Sabrina! You’re a gem 🙏🏼
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in for a simple complimentary oil change and was
Went in for a simple complimentary oil change and was charged $136.05 for something they seemed as “recommended” maintenance. Will NEVER BE BACK TO THIS PLACE AND TAYLER WAS NO HELP AT ALL!!!
Went in for a simple complimentary oil change and was
Went in for a simple complimentary oil change and was charged $136.05 for something they seemed as “recommended” maintenance. Will NEVER BE BACK TO THIS PLACE AND TAYLER WAS NO HELP AT ALL!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have always been treated fairly and had any issues
I have always been treated fairly and had any issues handled professionally. Problems were always explained
I have always been treated fairly and had any issues
I have always been treated fairly and had any issues handled professionally. Problems were always explained
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice people.
Nice people. Professional. Good Service. Excellent and regular communication of where your car is in the process.
Nice people.
Nice people. Professional. Good Service. Excellent and regular communication of where your car is in the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
