Reviews
The staff was very attentive to our needs.
The staff was very attentive to our needs. Jake The tech guy was super helpful
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Crest has one of the best customer service and care
Crest has one of the best customer service and care experience I have received in a very long time. They are always willing to go the extra mile
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed to hear about your wonderful experience with our team. Your kind words about receiving exceptional customer service and care truly mean the world to us. We take great pride in going above and beyond for each of our customers, and knowing that we made such a positive impact on your visit fills us with joy. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering the outstanding service that sets us apart.
My sales agent was Joseph, trainee was Lani and finance
My sales agent was Joseph, trainee was Lani and finance manager was Travis. All were excellent, profesional and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are overjoyed to hear about your wonderful experience! It sounds like our team provided you with outstanding service throughout your visit. We're proud to have such dedicated professionals who go above and beyond to ensure every customer feels valued and supported. Your kind words about their excellent and helpful approach mean so much to us. We truly appreciate you taking the time to share this positive feedback, and we look forward to continuing to serve you with the same level of excellence in the future.
Marital was very knowledgeable about the car I was
Marital was very knowledgeable about the car I was interested in purchasing. Then she let me know that they had the car of my dreams available, the CT6 premium luxury addition. I was sold when I saw the car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear about your wonderful experience with our team and finding your dream vehicle. It sounds like our staff member provided you with excellent knowledge about the vehicle you were considering and helped you discover the perfect CT6. We understand how exciting it must have been to see exactly what you were looking for. Your satisfaction with both the service you received and finding your ideal car means everything to us at Crest Cadillac. We appreciate you taking the time to share your positive experience with others.
Cody and Anthony do a great job on every one of my
Cody and Anthony do a great job on every one of my vehicle purchases. Keep up the good work guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us, Frank! We are thrilled to hear that our team has consistently provided excellent service for all of your vehicle purchases. Your recognition of their dedication and hard work means so much to us. We truly value customers like you who appreciate the effort our staff puts into making each purchase experience exceptional. Your continued trust is greatly appreciated, and we look forward to serving you for many years to come.
Glenn was very helpful and made it quick for us as we
Glenn was very helpful and made it quick for us as we traveled 400 miles there and back to get our new car! We appreciate everyone at Crest!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear about your wonderful experience with us! It sounds like our team member provided excellent service and made your process efficient, which we know was especially important given the significant distance you traveled to visit us. We truly appreciate customers like you who are willing to go the extra mile, and we're delighted that we could make your journey worthwhile. Thank you for taking the time to share your positive experience - it means the world to our entire team!
Great service all around, was in and out without any
Great service all around, was in and out without any hassle. Got the car I wanted at the price I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful for your wonderful feedback, Alex! It's fantastic to hear that you experienced excellent service throughout your visit. We're thrilled that you were able to complete your transaction smoothly and efficiently without any complications. Most importantly, we're delighted that you drove away with exactly the vehicle you were looking for at a price that worked perfectly for you. Your positive experience means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share your thoughts. We look forward to serving you again in the future!
I took my car in for a tire change and they scratched my
I took my car in for a tire change and they scratched my rims paint, however up until then my advisor was outstanding
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is appreciated. Please reach out to our General Sales Manager Caleb Brosin @cbrosin@vtaig.com to further discuss your concerns.
Monica is the best she is very detail oriented and I am
Monica is the best she is very detail oriented and I am always happy after servicing my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Crest Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.
Felix did a great job selling the car and seeing to every
Felix did a great job selling the car and seeing to every detail after the sale. This was an all-cash sale, and it took management and the business office almost two hours to complete the transaction. In my opinion that's way to long!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car