Reviews
I always receive excellent service at Crest Cadillac.
I always receive excellent service at Crest Cadillac. Everyone is friendly and helpful in the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you consistently receive outstanding service when you visit us. Your kind words about our service department team mean so much to us. We take great pride in ensuring every interaction is both welcoming and helpful. Your loyalty and trust truly make our day, and we look forward to continuing to provide you with the exceptional care you deserve.
After having our new Cadillac for over a week, still
After having our new Cadillac for over a week, still several of the repairs were either not done, or not done correctly.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Your Feedback is appreciated, please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
An Unforgettable Five-Star Experience at Crest Cadillac!
An Unforgettable Five-Star Experience at Crest Cadillac! I recently purchased a Cadillac Vistiq from Crest Cadillac, and I can say without hesitation that this was the best car-buying experience of my life. This wasn’t just about purchasing a vehicle — it was about teamwork, resilience, and commitment on both sides to get to the finish line. There were definitely hurdles along the way, but what stood out most was how the entire team handled them. Nobody complained, nobody lost patience, and nobody gave up. Instead, they worked tirelessly with me, showing resilience and professionalism that made me feel like my satisfaction was their absolute top priority. That perseverance made all the difference. Chris Rucker – The Salesperson Who Fights for You Chris is the definition of going above and beyond. Through every challenge, he stayed calm, patient, and determined to make sure I got the Cadillac Vistiq I wanted. He fought hard for me to get the best deal and never once wavered in his commitment. Chris’s resilience and customer-first attitude are rare in this industry, and I will always appreciate how he made this purchase possible. Joshua Gabbai – A Manager Who Leads With Heart Joshua is a manager who doesn’t just supervise from the sidelines — he steps in and ensures every customer is cared for. His politeness, kindness, and steady patience through the process gave me peace of mind. Even when we hit roadblocks, Joshua reassured me that everything would work out — and it did. He embodies what great leadership in customer service looks like. Jordan Naemi – The Smoothest Finance Experience Ever Jordan is hands-down the best finance director I’ve ever worked with. He had me in and out in minutes, with zero pressure to add unnecessary extras. He respected my time and my choices, and he simply got the deal done with efficiency and professionalism. It was smooth, stress-free, and exactly how finance should be handled. Caleb Brosin – A Man of His Word Caleb made promises, and he delivered on every single one of them. In an industry where follow-through isn’t always guaranteed, Caleb proved himself to be someone you can trust. His patience and honesty gave me confidence, and he truly made sure I walked away knowing I had the best deal possible. The Car & The Journey The Cadillac Vistiq itself is an incredible vehicle — stylish, powerful, and worth every penny. But what makes this purchase so special to me is the journey it took to get here. The resilience, patience, and teamwork from everyone at Crest Cadillac made this car more than just a purchase — it’s a reminder that great things happen when people work together with integrity and determination. Final Thoughts Crest Cadillac isn’t just a dealership; it’s a place where people care about doing right by their customers. They showed patience when lesser teams might have gotten frustrated, and they displayed resilience when challenges came up. At the end of the day, we made it across the finish line together, and I couldn’t be more grateful. If you’re looking for a dealership that truly values you, stands by their word, and will jump through hurdles with you until the very end, Crest Cadillac is the place to go. I recommend them with complete confidence and gratitude.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are absolutely thrilled to hear about your incredible experience with your new Cadillac Vistiq! Your words truly capture what we strive for every day - creating meaningful partnerships with our customers that go far beyond a simple transaction. It means the world to us that our team's dedication and perseverance made such a lasting impression. We understand that the car-buying journey can present unexpected challenges, and we're proud that our staff demonstrated the patience and determination needed to work through every hurdle alongside you. Your recognition of their unwavering commitment and professional approach reflects the values we hold dear. We're especially touched by your detailed recognition of each team member's contributions. Their individual strengths - from fighting for the best deal to leading with genuine care, handling finances with respect for your time, and following through on every promise - represent exactly the kind of service we aim to deliver consistently. Your new Vistiq sounds like the perfect match for you, and we're honored that the entire experience has become something so meaningful. The teamwork, integrity, and determination you experienced embody our commitment to doing right by every customer who walks through our doors. Thank you for taking the time to share such thoughtful feedback about your journey with us. Your confidence in recommending Crest Cadillac means everything to our team, and we're grateful to have earned your trust through genuine care and dedication to your satisfaction.
My service advisor is Monica and she is great.
My service advisor is Monica and she is great. Service with a smile. Everything is always done correctly and on time. I highly recommend Crest to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you receive service with such care and attention, and that everything is consistently completed accurately and promptly. Your confidence in recommending Crest Cadillac to your friends means the world to us. We truly appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the excellent service you deserve.
The service was very good.
The service was very good. More time needs to be allocated to instructions for the car. The sales rep, Keilyn, did an outstanding job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to hear that you found our service to be very good and that our team member provided outstanding assistance during your visit. Your suggestion about dedicating more time to vehicle instructions is valuable feedback that we will share with our team. We want every customer to feel completely confident and comfortable with their new vehicle, and we appreciate you bringing this to our attention. It means so much to us when customers take the time to recognize exceptional service. We are proud to have team members who go above and beyond to ensure a positive experience for everyone who visits us. We hope that your new vehicle brings you many happy miles!
I actually worked with Alex Duckworth on the purchase of
I actually worked with Alex Duckworth on the purchase of my car. He was very professional, extremely knowledgeable about the car I bought, and very personable. He made the entire experience as enjoyable and smooth as possible. I've leased 4 Cadillacs at Crest, and to date Alex was the best salesperson I've had and best overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are absolutely thrilled to hear about your wonderful experience with your recent vehicle purchase. It's fantastic to know that you found the service to be professional and knowledgeable throughout the entire process. We're especially pleased that the experience was smooth and enjoyable for you. Your loyalty as a returning customer means the world to us, and we're delighted that this visit provided you with the best overall experience you've had with us. Thank you for taking the time to share your positive feedback - it truly makes a difference to our team.
Very good experience.
Very good experience. Felix did a great job and answered all of our questions. Very responsive before and after the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear about your wonderful experience with us. It sounds like you received exceptional service throughout your entire journey, and we're so pleased that all of your questions were thoroughly addressed. Having someone who remains attentive and responsive both before and after your purchase clearly made a positive impact on your experience. Your feedback means the world to us at Crest Cadillac, and we truly appreciate you taking the time to share your thoughts. We look forward to continuing to serve you with the same level of care and attention in the future.
We like the vehicle and Raschid to a good job selling the
We like the vehicle and Raschid to a good job selling the product. We had to wait for 90 minutes for financing and that was disappointing.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasant experience working with professionals.
It was a pleasant experience working with professionals. If looking for a Cadillac this would be the place to try
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear about your pleasant experience with our team. Your feedback about working with professionals truly means a lot to us. We understand how important it is to have knowledgeable staff who can guide you through your automotive needs. Thank you for recommending Crest Cadillac as the place to visit. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of professionalism.
Chris Rucker was very helpful.
Chris Rucker was very helpful. He answered all our questions, which led to a happy purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We are delighted to hear that our team member provided such helpful service and took the time to thoroughly address all of your questions. It brings us great joy to know that this attention to detail contributed to your satisfaction with your purchase. At Crest Cadillac, we strive to ensure every customer feels supported throughout their entire experience, and your positive comments reflect our commitment to excellent service. We truly appreciate you taking the time to share your experience with us.