Reviews
Good customer service.
Good customer service. Good customer services . Good customer service. . Good service. Nice loner car service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are elated to hear about your positive experience with our team. Your kind words about our customer service truly mean a lot to us. We're pleased that we could provide you with excellent service throughout your visit. It's wonderful to know that our loaner car service met your needs as well. Your feedback motivates us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Crest Cadillac and for taking the time to share your experience.
Douglas B is very much appreciated for his professional
Douglas B is very much appreciated for his professional dealings..He was very approachable and helpful. Thanks Douglas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear about your positive experience with our team. Your kind words about the professional service you received mean so much to us. We truly value customers who take the time to recognize when our team members are approachable and helpful during their visit. Thank you for choosing Crest Cadillac and for sharing your wonderful feedback.
Crest is a great dealership i will be buying more car
Crest is a great dealership i will be buying more car from there going forward
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Well everything was really good exelent service and
Well everything was really good exelent service and really nice people thank you for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're delighted to hear about your positive experience with our excellent service and friendly staff. We appreciate your kind words and look forward to serving you again in the future.
Very helpful, friendly, informative and followed up with
Very helpful, friendly, informative and followed up with any questions we had. We had prompt call backs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are excited to hear about your positive experience with our team. Your kind words about receiving helpful and informative service mean so much to us. We understand how important it is to have your questions answered thoroughly, and we're pleased that our team provided the friendly support and timely responses you needed. Thank you for taking the time to share your feedback with us.
Me and my wife were very pleased.
Me and my wife were very pleased. The sales man was extremely helpful with lots of information. Finance department was very prepared and very professional as well as the delivery was awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We are delighted to hear that both you and your wife had such a positive experience with us. It sounds like our sales team provided you with the comprehensive information you needed to make an informed decision. We take great pride in having our finance department well-prepared and maintaining the highest professional standards throughout the process. Knowing that your delivery experience was exceptional truly makes our day. Your satisfaction means everything to us at Crest Cadillac, and we appreciate you taking the time to share your experience with others.
Crest personel were excellent, friendly and informative.
Crest personel were excellent, friendly and informative. The entire process was easy and streamlined by salesman, and finance group.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We are delighted to hear that our team provided excellent service and made your experience so positive. It's wonderful to know that you found our staff friendly and informative throughout the process. We take pride in making the entire experience easy and streamlined for our customers, and we're thrilled that both our sales team and finance group delivered on that commitment. Your feedback means a great deal to us at Crest Cadillac, and we truly appreciate you taking the time to share your experience.
Will never buy a car from there again.
Will never buy a car from there again. Very little to no communication. Bought a Toyota Supra GR. I was promised a remote since the car I purchased only came with one. And some might think this is petty, but cars now a days are so picky and or sophisticated that without the remote/FOB key the car will is not start, period. You will have to tow the car to the dealership and then wait until the new remote/FOB arrives. If not, you will be stuck with 50k paperweight sitting in your garage. The remote for this car is 1100$. Special order and dealer item only. I have gone to the 4 Toyota dealership and have done all the research and work to get it ordered. I even text the contact information of the Toyota dealership as to make it easier for both parties and all I received was crickets. I have contacted the service manager by text and phone number to get this paid for. But with no resolution. So after, buying the car on the spot with no issues financially from my part, and 8 months later. I now will have to pay an additional 1100$. If they did not promise it, so be it. I had originally left a 5 star review, that was for the amazing salesman and finance, but after that, none to very little communication about the extra remote issue. I feel frustrated and feel disrespected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Your feedback is appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.
Working with Crest Cadillac made a smooth easy buying
Working with Crest Cadillac made a smooth easy buying experience for my new 2025 Escalade V
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is our third Cadillac purchased from this
This is our third Cadillac purchased from this dealership. Professional, knowledgeable and care free buying experience. Five star treatment!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car