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Meet Austin Drabick

Austin Drabick headshot
Cadillac Certified Sales Consultant
(57 reviews)

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Industry experience 8 years
Dealership experience 2 years

Originally from Lincoln, Nebraska, I bring a passion for helping people find the perfect vehicle to fit their needs. Whether you’re looking for luxury, performance, or reliability, I’m committed to making your car-buying experience smooth, stress-free, and enjoyable. Outside of work, I enjoy spending time with my wife, Cierra, and our two dogs, Mini and Chubbs. I’m also an avid weightlifter, football fan, and golf enthusiast. I believe in hard work, dedication, and always striving to be the best—values that I bring to both my personal and professional life. I look forward to helping you find your next vehicle and providing top-tier service along the way!

Reviews

Good customer service.

Good customer service. Good customer services . Good customer service. . Good service. Nice loner car service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are elated to hear about your positive experience with our team. Your kind words about our customer service truly mean a lot to us. We're pleased that we could provide you with excellent service throughout your visit. It's wonderful to know that our loaner car service met your needs as well. Your feedback motivates us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Crest Cadillac and for taking the time to share your experience.

It was a pleasant experience working with professionals.

It was a pleasant experience working with professionals. If looking for a Cadillac this would be the place to try

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear about your pleasant experience with our team. Your feedback about working with professionals truly means a lot to us. We understand how important it is to have knowledgeable staff who can guide you through your automotive needs. Thank you for recommending Crest Cadillac as the place to visit. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of professionalism.

It was a pleasure working with Austin.

It was a pleasure working with Austin. He was extremely knowledgeable and easy to work to work with. He was very thorough in making sure I was satisfied with everything and that all my requests prior to leaving were covered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your visit was such a positive one and that you found our team member to be knowledgeable and easy to work with. It's particularly meaningful to know that you felt thoroughly cared for and that all your needs were addressed before you left. Your satisfaction is our priority, and we're delighted that we could provide you with the exceptional service you deserved. We truly appreciate your business and look forward to serving you again in the future.

The team has always been extremely kind!

The team has always been extremely kind! I have zero complaints. I brought my daughters and my truck for service and Logan always takes care of me. I really do appreciate all the work they do

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are elated to hear about your wonderful experience with our team! Your kind words about our staff's exceptional care mean the world to us. We're delighted that you feel comfortable bringing your family and your vehicle to us for service, and we're pleased to know that our team consistently takes great care of you and your needs. Your appreciation for our work truly motivates us to continue providing the outstanding service you deserve. Thank you for being such a valued customer and for taking the time to share your positive experience with us.

This is my second Escalade purchased from this dealer.

This is my second Escalade purchased from this dealer. They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us! I will continue to go back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your wonderful experience with your second Escalade purchase! It means so much to us that you chose Crest Cadillac again and that we could demonstrate our dedication to exceptional customer service. We're thrilled that Austin provided you with outstanding care throughout your visit. Your loyalty and trust in our team truly makes our day. We look forward to serving you again in the future!

I always have a great experience at this dealership!

I always have a great experience at this dealership! Austin and Kodie were awesome to work with. Everyone was professional, friendly, and really took the time to make sure I was taken care of throughout the process. They made everything smooth and stress-free, and I truly appreciated their attention to detail. Highly recommend working with them if you’re looking for a new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your positive feedback means so much to us! We are thrilled to hear that you had such a wonderful experience. It sounds like Austin and Kodie provided exactly the kind of professional and friendly service we strive for with every customer. We are delighted that they took the time to ensure you felt well taken care of and made your car buying process smooth and stress-free. Their attention to detail truly reflects our commitment to excellence. Thank you for recommending our team - we are honored to have earned your trust and look forward to serving you again in the future.

Samuel Dixon was by far the most professional,

Samuel Dixon was by far the most professional, knowledgeable and courteous salesman that I’ve ever seen associated with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns

I have always enjoyed having service here for the last

I have always enjoyed having service here for the last three years. Shawn B. has always been so helpful with my concerns when it comes to my car/service. Highly recommend him!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From the moment I walked into Crest Cadillac, the

From the moment I walked into Crest Cadillac, the experience was top-notch. I was warmly greeted by a friendly receptionist, and standing nearby was a salesman, Austin Drabick, finishing up with other clients. We immediately clicked! Austin’s outgoing personality, genuine energy, and professionalism stood out from the start. He really listened to what we were looking for and jumped right into helping us find the perfect Escalade—even on a scorching hot day in Frisco, he didn’t miss a beat. Austin went above and beyond, and his follow-up after the sale has been just as impressive. He’s reached out to make sure I’m enjoying the car, answered questions, and expressed his appreciation for our business. If you're looking for someone who truly cares and delivers great service, ask for Austin at Crest Cadillac!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a wonderful and detailed review! We're thrilled to hear that Austin made your experience at Crest Cadillac truly top-notch, from the warm welcome to finding the perfect Escalade despite the hot day. It’s fantastic that his genuine energy, professionalism, and attentive follow-up stood out so positively. We’ll be sure to pass along your kind words to Austin—he’ll be delighted to know how much you appreciate his care and dedication. Enjoy your new Escalade, and we look forward to supporting you anytime you need us!

Great time at dealership, Austin was very nice, courteous

Great time at dealership, Austin was very nice, courteous and helpful. He helped reduce the stress of buying a car by a ton

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're thrilled to hear that Austin made your car-buying experience enjoyable and stress-free. We appreciate your support and look forward to serving you again!