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Den Kelly Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)
Visit Den Kelly Chevrolet GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
New (877) 680-8877 (877) 680-8877
Used (888) 751-8877 (888) 751-8877
Service (888) 935-8877 (888) 935-8877

Inventory

See all 60 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2024.
Welcome to Den Kelly Chevrolet GMC. We are a small family owned dealership located in Hamilton NY. Not only do we sell and lease new Chevy and GMC's but we specialize in GM factory certified pre-owned and used vehicles. Our goal is to make your buying process easy and transparent the way it should be! If we don't have the exact new or used vehicle you want in stock let us know and we can get it for you at no extra cost! We are experienced in doing out-of-state transactions as well and we take our internet sales seriously. If you are not happy neither are we!
Customer Satisfaction is #1

Service center

Phone number (888) 935-8877

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Den Kelly Chevrolet GMC from DealerRater.

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Very satisfied, friendly and professional!

Very satisfied, friendly and professional! I visited many different dealers in my area, they were my best choice and I'm staying with them! Thank you.

Very satisfied, friendly and professional!

Very satisfied, friendly and professional! I visited many different dealers in my area, they were my best choice and I'm staying with them! Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very friendly staff,made the buying experience quick and

Very friendly staff,made the buying experience quick and easy. Sales person was professional and knowledgeable. Would definitely recommend shopping there.

Very friendly staff,made the buying experience quick and

Very friendly staff,made the buying experience quick and easy. Sales person was professional and knowledgeable. Would definitely recommend shopping there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Honest and Excellent Customer Service

I brought my Lexus SUV in for service since it was having electrical problems and AAA towed it to Den Kelly for repairs. I must say that the service rep, Will went above and beyond to find the problem. Because it was not a Chevy, he called Lexus service to help understand the problem. After a lot of diagnostic work, They concluded that it was probably the battery and not the car's computer as originally thought. Will even returned my battery to an auto supply store in the area to exchange it (it was still under warranty) at no extra charge! He only charged me for the labor to put the battery. Very honest people who did what was best for the customer. Highly recommended!

Honest and Excellent Customer Service

I brought my Lexus SUV in for service since it was having electrical problems and AAA towed it to Den Kelly for repairs. I must say that the service rep, Will went above and beyond to find the problem. Because it was not a Chevy, he called Lexus service to help understand the problem. After a lot of diagnostic work, They concluded that it was probably the battery and not the car's computer as originally thought. Will even returned my battery to an auto supply store in the area to exchange it (it was still under warranty) at no extra charge! He only charged me for the labor to put the battery. Very honest people who did what was best for the customer. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5 star review! We appreciate that you chose us to do business with!

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Honest

I purchased a New 2014 Chevy Silverado through Den Kelly GMC. The buying experience was pleasureable. When returning for service I did not experience any high pressure sales tactics or upselling you see from other dealerships.

Honest

I purchased a New 2014 Chevy Silverado through Den Kelly GMC. The buying experience was pleasureable. When returning for service I did not experience any high pressure sales tactics or upselling you see from other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the awesome review Steve! Our goal is to do such a good job that all customers will be able to give the same review you just did!

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Great service

The service department has been fantastic. I bought my car in 2009 and have never had any complaints or concerns. Any correspondence and work performed on my vehicle has been professional and completed in a timely manner.

Great service

The service department has been fantastic. I bought my car in 2009 and have never had any complaints or concerns. Any correspondence and work performed on my vehicle has been professional and completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Extreamely great service

Treated us very well. Knows our likes and dislikes. Has been a loyal dealer for us for over 35 years.

Extreamely great service

Treated us very well. Knows our likes and dislikes. Has been a loyal dealer for us for over 35 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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got inspection done there

It was very fast and easy service at the garage. Easy paperwork and friendly too. Waiting room with wifi and coffee.

got inspection done there

It was very fast and easy service at the garage. Easy paperwork and friendly too. Waiting room with wifi and coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The service manage always treats us well. Calls back if necessary and performs service in a timely manner. I will keep going back for all my service needs.

Great service

The service manage always treats us well. Calls back if necessary and performs service in a timely manner. I will keep going back for all my service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great svc

svc was fast and quality work. Very Happy..I would recomend Den Kelly Chevy to my friends and my family. Thank you.

Great svc

svc was fast and quality work. Very Happy..I would recomend Den Kelly Chevy to my friends and my family. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great and efficient service

When I called for a date for service it was only a couple days and the work was done as promised.

great and efficient service

When I called for a date for service it was only a couple days and the work was done as promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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See all 51 reviews