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Payne Chevrolet Buick GMC

(371 reviews)

Reviews

(371 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Payne Chevrolet Buick GMC from DealerRater.

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Patrick my salesman was very professional and courteous.

Patrick my salesman was very professional and courteous. I have no doubt that I will continue using Payne.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5⭐ review, Ricky! We’re thrilled to hear Patrick delivered a professional, courteous experience. We appreciate your trust in Payne and look forward to serving you again! 🚗👏

Luis was very helpful and understanding to what I was

Luis was very helpful and understanding to what I was really needing in a new SUV and he was there from beginning til end and that speaks highly of his character.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5⭐ review, Marbella! We’re so glad to hear that Luis provided the attention and care you deserved throughout the entire process. Your kind words mean a lot to our team — enjoy your new SUV! 🚗👏

David was very helpful always answered my calls Took

David was very helpful always answered my calls Took care of my deal quick and alot of option to choose from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy to know that David went above and beyond to get you the best deal for you! Thank you for your trust! Enjoy the new ride🚗👏

David was my salesman that helped me purchased my Tahoe.

David was my salesman that helped me purchased my Tahoe. I drove from Corpus Christi to find the perfect vehicle for me, and from the time I called David to let him know that I was coming to the time I agreed on a contract he was professional, friendly and very helpful. I hope he gets a well deserved cut. And to all that were involved in the sales, I thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so happy to hear that the drive from Corpus Christi to us was worth it for the great deal and customer service! The Tahoe is a great choice, we hope you love every second of it!🚗👏

I had a very pleasant experience at Payne Chevrolet Buick

I had a very pleasant experience at Payne Chevrolet Buick GMC Weslaco especially services provided by Jay. He was very understanding, helpful and gave excellent customer service. I definitely recommend him for your next purchase. He’s was great. Thank you Jay for the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Veronica! We're so happy to know that Jay made this buying process easy and smooth for you! Enjoy the new ride🚗👏

Salesman Eugenio Rodriguez’ phenomenal professionalism

Salesman Eugenio Rodriguez’ phenomenal professionalism and expertise was impressive. He earned my business after more than 15 years of buying vehicles in other dealerships due to previous unsatisfactory experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Danny. Could you email us at pwm@paynegroup.com with your phone number and a detailed explanation of what occurred?

John and Alvaro are amazing.

John and Alvaro are amazing. Great service. Quick and easy business. 100% recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Hayden! They sure are amazing! And that's how business should be, really!

Gabriel was very professional he kept informed and

Gabriel was very professional he kept informed and Financing was fast n friendly. I will definitely recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Martha! We will share our kudos with Gabriel. Great communication, fast financing and excellent customer service is our every day goal!

Great customer service experience with salesman, Charlie.

Great customer service experience with salesman, Charlie. Assured me every step of the way. Made the process a lot simpler.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stephanie! We will let Charlie know! A knowledgeable and easy to talk to salesman always makes the car buying process easier!

They helped me get out of a 22 Hyundai and into a 26

They helped me get out of a 22 Hyundai and into a 26 terrain with only an increase of $50 on my payment! Great service overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Erika! Happy to hear you are enjoying your new 2026 GMC Terrain and with a small increase in budget, that's absolutely the best! Enjoy your vehicle and we will see you for your first oil change in a few months!