Reviews
Write a reviewUsed car with several issues.
Bought A Buick on the 21st of November and on the 25th of November the engine light came on it's been in shop six times since with four other issues. it's still in the shop they've had my car for a whole month now and refuse to pay to have it fixed they found out what the problem was within the 30-day warranty and they refuse to fix it then.But they looking for my extended warranty to pay for it which my extended warranty company say they don't pay for these parts .never buy a car from Danis Auto unless you want a lemon. Because that is exactly what they sold . Bad company to deal with. Once they get your money they don't care anything about you. My advice is to go to a REAL Dealer.
Used car with several issues.
Bought A Buick on the 21st of November and on the 25th of November the engine light came on it's been in shop six times since with four other issues. it's still in the shop they've had my car for a whole month now and refuse to pay to have it fixed they found out what the problem was within the 30-day warranty and they refuse to fix it then.But they looking for my extended warranty to pay for it which my extended warranty company say they don't pay for these parts .never buy a car from Danis Auto unless you want a lemon. Because that is exactly what they sold . Bad company to deal with. Once they get your money they don't care anything about you. My advice is to go to a REAL Dealer.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Evette
Horrible they had me drive off in a car only 30 days later to tell me they made a mistake and then took the car and gave downpayment back they were horrible customer service didn’t even try to help me get another one or anything DO NOT RECOMMEND!
Evette
Horrible they had me drive off in a car only 30 days later to tell me they made a mistake and then took the car and gave downpayment back they were horrible customer service didn’t even try to help me get another one or anything DO NOT RECOMMEND!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best car dealership
Was a very good experience working with David over at Danis auto he was very helpful and gave a lot a knowledge on bettering my credit and lowering my car note each month would definitely recommend him to anyone looking to buy a car
Best car dealership
Was a very good experience working with David over at Danis auto he was very helpful and gave a lot a knowledge on bettering my credit and lowering my car note each month would definitely recommend him to anyone looking to buy a car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer
David world famous Crawford was so helpful and patient when it came to assisting my family in purchasing our car. I highly recommend him because he’ll make sure that your driving away today in the car of your choice. Thank you David
Happy customer
David world famous Crawford was so helpful and patient when it came to assisting my family in purchasing our car. I highly recommend him because he’ll make sure that your driving away today in the car of your choice. Thank you David
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beware. Do your research
I had recently brought a car. My interest rate is very high. I don’t plan to keep the car after 2 years. Before coming to this dealership do your research. I kind of regret buying a car from them. The sales rep wasn’t the issue. The manager of this place is the problem
Beware. Do your research
I had recently brought a car. My interest rate is very high. I don’t plan to keep the car after 2 years. Before coming to this dealership do your research. I kind of regret buying a car from them. The sales rep wasn’t the issue. The manager of this place is the problem
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Trusted auto online sales company
Terri helped me buy a car and she was helpful throughout the online process. I will get my next car from Terri! They are recommended as a trusted auto sales team!
Trusted auto online sales company
Terri helped me buy a car and she was helpful throughout the online process. I will get my next car from Terri! They are recommended as a trusted auto sales team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Paperwork Screw Up
purchased a truck from the Danis owned online dealership, Get-A-Car. The sales portion of the experience was great. BUT....................... this is where it ended. Six months later the registration and title are not in my possession. So many phone calls and texts have been made on my end only to be told that I have to deal with the customer representative. He has tried to help but getting no where. I went to PennDot and found the paperwork from Get-A-Car was incorrectly submitted 2 times. While the sale was a pleasant experience, this debacle over paperwork is proving to be a nightmare.
Paperwork Screw Up
purchased a truck from the Danis owned online dealership, Get-A-Car. The sales portion of the experience was great. BUT....................... this is where it ended. Six months later the registration and title are not in my possession. So many phone calls and texts have been made on my end only to be told that I have to deal with the customer representative. He has tried to help but getting no where. I went to PennDot and found the paperwork from Get-A-Car was incorrectly submitted 2 times. While the sale was a pleasant experience, this debacle over paperwork is proving to be a nightmare.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Noreen, we appreciate the feedback and we're glad to hear the car is what you were looking for. We do apologize for any paperwork discrepancies and will certainly dive into the scenario and how we can adapt moving forward. Please expect a call from our service team to learn more about the situation. Thank you again for working with us!
Totally dishonest
Everything went very smoothly until the car arrived... The paintwork was super beat-up, so many dings and scratches that weren't disclosed or visible in the online photos. One side had been keyed and the interior was also really battered. I guess I should have been suspicious of why there were no interior photos on the listing. I tried to accept the car and now I'm still waiting for my $5000 down payment to be refunded.
Totally dishonest
Everything went very smoothly until the car arrived... The paintwork was super beat-up, so many dings and scratches that weren't disclosed or visible in the online photos. One side had been keyed and the interior was also really battered. I guess I should have been suspicious of why there were no interior photos on the listing. I tried to accept the car and now I'm still waiting for my $5000 down payment to be refunded.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Hannah, we are sorry to hear our vehicle didn't meet your expectations. We pride ourselves on providing quality of used vehicles. We have a feature on our vehicle page that hotspots minor imperfections. We also provide 25-30 pictures which include interior (which are typically pictured in slots 12-15). We did issue the refund on 9/1 so please expect that back in 3-5 business days from that issuance date. We do appreciate you giving gettacar a try and if you're still in the market we'd love an opportunity to come through for you.
Disaster
Have not sent my plates yet. Dealer on vacation. Answering service takes messages and no call backs ever. Disaster. Would never recommend. Absolute unreliable service!
Disaster
Have not sent my plates yet. Dealer on vacation. Answering service takes messages and no call backs ever. Disaster. Would never recommend. Absolute unreliable service!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sienna - We're sorry to hear about your experience, we'd love to resolve this issue for you. Please give us a call at 888-900-9218. Thanks!
Excellent Customer Service
I had Terri Garcia as my customer service advisor and she was amazing. Even when I was unavailable to talk on the phone she would keep me updated through text or email. Even the delivery driver Jake and Rob in the service department were amazing. There was a small mishap of a chip in the windshield that happened during the delivery before I even finished the walk around they were already scheduling an appointment to repair the chip. Everything went very smoothly and the car turned out amazing.
Excellent Customer Service
I had Terri Garcia as my customer service advisor and she was amazing. Even when I was unavailable to talk on the phone she would keep me updated through text or email. Even the delivery driver Jake and Rob in the service department were amazing. There was a small mishap of a chip in the windshield that happened during the delivery before I even finished the walk around they were already scheduling an appointment to repair the chip. Everything went very smoothly and the car turned out amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so pleased to hear about amazing your car buying experience was with Terri and gettacar. Welcome again to our gettafam and enjoy the new car!
