Reviews
Write a reviewNo Thanks
Bought a Ford Taurus & the engine had many different parts with model #'s scratched off. When I asked for a Carfax Rick said they don't do those because they cost too much. He was rude to my parents when they tried to help me. I'm looking for a car now & like I said "No Thanks"
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I do not no who you are, or when you could possibly have bought a Taurus from here. I can not even remember the last Taurus I sold. We have auto checks here on all vehicles, plus anyone can purchase a car fax. We do no service here so I do not no about different engine parts or model numbers scratched off, or what that could mean. I am sorry you are dissatisfied, but I can not answer your bad review with any accuracy not knowing who you are.
great family owned dealer
just purchased a vehicle from them. Very happy with the salesman the van and the ease of financing paperwork. the van had a few minor problems during the test drive on a Saturday and they were professionally taken care of Monday morning. They truly want happy customers and it shows.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Customer
Purchased 2 vehicles and Ford Escape and a Chevy Malibu. Great cars. No complaints. Great Salesmen and referred 2 people to the car lot and received a referral fee.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Super friendly, and knowledgable
I have purchased 2 cars from Rick Elias, both of which were great vehicles. The price was better than any competitor. The staff was friendly and knowledgable and had me driving within a hour both times. I would recommend anyone, including my family, to stop in and purchase a car here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Extra Mile
My carsalesman, Gary really went the extra mile for me,love my car and would recommed my friends to him. thanks again.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good customer care
Rick Elias helped me when no one else would. Just when I was ready to give up, he was able to find someone to finance me. Since purchasing the vehicle he has called several times just to be sure all was well. I encountered a problem with the truck and right away Rick Elias took care of the situation for me.This is the third vehicle my family has purchased over a 10 year course. I truly appreciate Fred Elias Auto Sales and would recommend them to family and friends.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
never, ever
Ever time I spoke with Rick (salesman) the story changed, the payments changed, the amount I was financed for changed, the vehicle I wanted to buy was now out of my price range, I was required to purchase a warranty, I was not allowed to purchase a warranty, I needed a co-signer, my co-signer with a 790 credit score was good enough because they had not purchase a vehicle on credit recently. Unless you like to be treated poorly, look elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am sorry you feel that way about our company. We try our best with credit approvals, but unfortunately some people can not qualify for a loan due to there personal credit situation.
2005 G6
Buyer beware, car had been repainted and bondo'd on at least one rear quarter panel with no mention from salesman, be sure vehicle is inspected closely.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I do not know who you are, or why you think the G6 had bondo on it. I do know that we never sold you a vehicle, and that we did sell that G6. The customer whom actually bought the car is very happy with it.
Elias Auto Sales
Great Dealer- Searched for monthes for a used Olds Silhouette Van with low miles- found one at Fred Elias this past summer- Best price for loaded, low miles, clean and very good condition van. I live in Ohio and had to drive a few hours round trip but worth the drive. Price was a couple thousand lower than vans comparable in Ohio. Will return to this dealer first when purchasing another used car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
