Reviews
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. Waiting area comfortable and appealing. Wait time was reasonable and staff keep you update.
Friendly and knowledgeable staff.
Friendly and knowledgeable staff. Waiting area comfortable and appealing. Wait time was reasonable and staff keep you update.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I buy a new car once every 12 years or so, and so far, I
I buy a new car once every 12 years or so, and so far, I haven't purchased from the same dealership twice. I buy the vehicle I want when the old one wears out. Every purchase I've ever made goes great until I get into the finance office, where they push products on you and bring in additional "support" to shame you into buying add-ons. But not at IKE. Not only did Clay do an outstanding job communicating with us throughout the sale, but he also never pressured us to come in until we were ready. I prefer communicating primarily through text, and they respected that and got back to me quickly with all of my questions. Roger tracked down a beautiful 2026 Honda Pilot Elite for us! I am sold on IKE and Honda for sure. Even Tim in the finance office was excellent. Of course, he offered additional services and warranties, but after the pitch, we told him it didn't work in our situation, and that was the end of it. No pressure. Just a handshake, and we got the paperwork done. I can't recommend this dealership enough. I'm sure there are others that are low-pressure, but I've never come across them at any of the Ford, Toyota, or other dealerships. Super happy customer! Thank you, IKE!
I buy a new car once every 12 years or so, and so far, I
I buy a new car once every 12 years or so, and so far, I haven't purchased from the same dealership twice. I buy the vehicle I want when the old one wears out. Every purchase I've ever made goes great until I get into the finance office, where they push products on you and bring in additional "support" to shame you into buying add-ons. But not at IKE. Not only did Clay do an outstanding job communicating with us throughout the sale, but he also never pressured us to come in until we were ready. I prefer communicating primarily through text, and they respected that and got back to me quickly with all of my questions. Roger tracked down a beautiful 2026 Honda Pilot Elite for us! I am sold on IKE and Honda for sure. Even Tim in the finance office was excellent. Of course, he offered additional services and warranties, but after the pitch, we told him it didn't work in our situation, and that was the end of it. No pressure. Just a handshake, and we got the paperwork done. I can't recommend this dealership enough. I'm sure there are others that are low-pressure, but I've never come across them at any of the Ford, Toyota, or other dealerships. Super happy customer! Thank you, IKE!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
To Whom It May Concern, I am submitting a formal
To Whom It May Concern, I am submitting a formal complaint regarding my vehicle purchase and the unacceptable handling of repairs by your dealership. I purchased a vehicle from your dealership for approximately $20,000. Within three months of ownership, the transmission failed. Your dealership initially refused to address the issue until I made a public complaint, at which point the vehicle was finally taken in for repair. My vehicle remained in your possession for over two months. When it was returned to me, it was in worse condition than when I dropped it off. Damage now present includes cigarette burn holes inside the vehicle (I do not smoke cigarettes), exposed framing underneath the vehicle, and underbody panels that were not properly reinstalled or secured. These issues were not present prior to your dealership taking possession of the car. Due to the damage caused while the vehicle was in your care, I no longer trust your dealership to perform any additional repairs. Allowing further work by the same party that caused this damage is not an acceptable solution. Sincerely, Ashleigh Sprague
To Whom It May Concern, I am submitting a formal
To Whom It May Concern, I am submitting a formal complaint regarding my vehicle purchase and the unacceptable handling of repairs by your dealership. I purchased a vehicle from your dealership for approximately $20,000. Within three months of ownership, the transmission failed. Your dealership initially refused to address the issue until I made a public complaint, at which point the vehicle was finally taken in for repair. My vehicle remained in your possession for over two months. When it was returned to me, it was in worse condition than when I dropped it off. Damage now present includes cigarette burn holes inside the vehicle (I do not smoke cigarettes), exposed framing underneath the vehicle, and underbody panels that were not properly reinstalled or secured. These issues were not present prior to your dealership taking possession of the car. Due to the damage caused while the vehicle was in your care, I no longer trust your dealership to perform any additional repairs. Allowing further work by the same party that caused this damage is not an acceptable solution. Sincerely, Ashleigh Sprague
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Ashleigh, We’re sorry to hear that you’re dissatisfied with your experience. We understand how frustrating an extended repair process can be, especially when it involves a major mechanical issue. Our team reviewed this matter thoroughly and worked to address the transmission concern as comprehensively as possible under the circumstances. While delays related to sourcing replacement components can unfortunately occur, the vehicle was repaired and a loaner vehicle was provided during the time of service. We take feedback seriously, even when we do not share the same perspective on every aspect of an experience. We appreciate you taking the time to leave your review and wish you the best going forward.
Ike Honda is thee place to go for a vehicle and for any
Ike Honda is thee place to go for a vehicle and for any service needs. Sales, financing, parts and service team are all super helpful. And Honest!!
Ike Honda is thee place to go for a vehicle and for any
Ike Honda is thee place to go for a vehicle and for any service needs. Sales, financing, parts and service team are all super helpful. And Honest!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clay did an excellent job.
Clay did an excellent job. We tried out several vehicles . After purchasing one he took the time to explain how everything worked on the vehicle. Service department did a great job getting the vehicle ready. Thank you all for a great experience.
Clay did an excellent job.
Clay did an excellent job. We tried out several vehicles . After purchasing one he took the time to explain how everything worked on the vehicle. Service department did a great job getting the vehicle ready. Thank you all for a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I highly recommend that you visit Clare at Ike Honda for
I highly recommend that you visit Clare at Ike Honda for an easy and pleasant buying experience.
I highly recommend that you visit Clare at Ike Honda for
I highly recommend that you visit Clare at Ike Honda for an easy and pleasant buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Recently bought a car from Ike Honda and worked with Nona
Recently bought a car from Ike Honda and worked with Nona Cobb, Charles Clark, and Jason Eigenrauch. The experience was pretty easy and straightforward—no gimmicks, everything was upfront, and they made the process painless. I bought the vehicle remotely without even stepping into the dealership. I can honestly say it would be worth driving to buy a vehicle from this dealership.
Recently bought a car from Ike Honda and worked with Nona
Recently bought a car from Ike Honda and worked with Nona Cobb, Charles Clark, and Jason Eigenrauch. The experience was pretty easy and straightforward—no gimmicks, everything was upfront, and they made the process painless. I bought the vehicle remotely without even stepping into the dealership. I can honestly say it would be worth driving to buy a vehicle from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words Jade! We're thrilled to hear that your experience was easy and straightforward. We strive to make the process as seamless as possible, whether in-person or remotely. Enjoy your new vehicle!
Very happy with sales team and my new to me car!
Very happy with sales team and my new to me car! Financing was easy with online application.
Very happy with sales team and my new to me car!
Very happy with sales team and my new to me car! Financing was easy with online application.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review Alice! We're thrilled to hear you're happy with your new car and that the financing process was seamless. Our team at Ike Honda strives to make every step easy and enjoyable, and we’re so glad we could assist you. Enjoy your new ride, and feel free to reach out if you need anything else!
The service department makes me want to continue owning a
The service department makes me want to continue owning a Honda for a very long time. Kenny is truly the best and takes care of explaining to me everything I need to know about what’s going on with my car.
The service department makes me want to continue owning a
The service department makes me want to continue owning a Honda for a very long time. Kenny is truly the best and takes care of explaining to me everything I need to know about what’s going on with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're so glad to hear that Kenny and the service department have made such a positive impact on your experience with us. Providing excellent service and clear communication is always our priority, and we're thrilled to hear you're satisfied. We look forward to continuing to assist you with all your Honda needs for many years to come!
Service was friendly and efficient.
Service was friendly and efficient. Tommy was great and patient kept me well informed with my CRV.
Service was friendly and efficient.
Service was friendly and efficient. Tommy was great and patient kept me well informed with my CRV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words Brian! We're so happy to hear that Tommy provided you with great service and kept you informed throughout your experience. We strive to offer friendly and efficient service, and we're glad you had a positive experience with your CR-V. We appreciate your feedback and look forward to assisting you again in the future!
