Reviews
Thorough, explained things, kept me informed. I was told it would take about 2 hrs and that was spot on.
Thorough, explained things, kept me informed. I was told it would take about 2 hrs and that was spot on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team kept you updated and that the service on your Ford Edge was completed right on the two-hour timeframe. Knowing you found our explanations helpful means a lot to us.
Always good service...... but it took way too long. It wasnt their fault, but the part took a week to arrive
Always good service...... but it took way too long. It wasnt their fault, but the part took a week to arrive
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Greeted immediately by Chelsea and she informed me what was going on. Very nice and professional.
Greeted immediately by Chelsea and she informed me what was going on. Very nice and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt greeted promptly and kept informed means a lot to our service department. We’re glad your Lincoln MKZ service felt professional and attentive throughout.
2.5 hour oil change. Unacceptable. And poor communication/updates while I waited. Expect better next time.
2.5 hour oil change. Unacceptable. And poor communication/updates while I waited. Expect better next time.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Appreciate working with us to get truck picked up and serviced at last minute. Friendly
Appreciate working with us to get truck picked up and serviced at last minute. Friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our service department is pleased we could arrange last-minute pickup and service for your Ford F-150. Knowing you found our team friendly means a lot to us.
Great service and personnel. Very clean dealership. Customer service people are helpful and friendly. Thanks
Great service and personnel. Very clean dealership. Customer service people are helpful and friendly. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing the service on your Ford F-150 went smoothly and that our dealership felt welcoming is rewarding. Thank you for the five-star rating and your kind words.
Found a deal for a new truck through a Facebook ad and decided to check it out. We had been looking for a new truck for a couple of weeks and this was the best deal we'd found. The dealership is small and definitely not pushy. It was a really good experience.
Found a deal for a new truck through a Facebook ad and decided to check it out. We had been looking for a new truck for a couple of weeks and this was the best deal we'd found. The dealership is small and definitely not pushy. It was a really good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Knowing you found our pressure-free, straightforward approach refreshing means a lot to our team. We’re glad our Facebook ad led you to the right new Ford F-150 and that we could help you secure the deal you had been searching for.
Car sat for 47 minutes before taking to service. 10:00 appointment, I arrived 09:50. Gave keys went to waiting area. From that point car sat untouched for 47 minutes. 1 hour projected wait time became 2+ hours event
Car sat for 47 minutes before taking to service. 10:00 appointment, I arrived 09:50. Gave keys went to waiting area. From that point car sat untouched for 47 minutes. 1 hour projected wait time became 2+ hours event
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They are very reliable and the service is amazing. I bought my truck from Bo Beuckman, and they have changed the oil and serviced the truck a few times. I love the pick up and delivery service!
They are very reliable and the service is amazing. I bought my truck from Bo Beuckman, and they have changed the oil and serviced the truck a few times. I love the pick up and delivery service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I dropped my truck off for an oil change, a dash rattle, and the AC converter not working. I had to track down when my truck was completed, they claimed they couldn’t replicate the dash rattle and that the AC converter was working. I had their service manager come out to prove that the issues were not fixed and the outlets were in fact not working. They have yet to fix these issues.
I dropped my truck off for an oil change, a dash rattle, and the AC converter not working. I had to track down when my truck was completed, they claimed they couldn’t replicate the dash rattle and that the AC converter was working. I had their service manager come out to prove that the issues were not fixed and the outlets were in fact not working. They have yet to fix these issues.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.