Reviews
It was really great service. They picked up and dropped off. I would recommend this company
It was really great service. They picked up and dropped off. I would recommend this company
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing our pick up and drop off service for your Ford F-150 Lightning met your expectations is rewarding. Your recommendation means a lot to our team.
An absolute waste of my time , which never seamed to matter to your service department
An absolute waste of my time , which never seamed to matter to your service department
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Helpful when scheduling and upfront about costs, which matched final bill. Two repairs and one service done in one day (scheduled appointment). Friendly customer service. Felt heard and appreciated.
Helpful when scheduling and upfront about costs, which matched final bill. Two repairs and one service done in one day (scheduled appointment). Friendly customer service. Felt heard and appreciated.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Brittney, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Service was quick and thorough. Can be difficult at times to book appointments online or get through to book on the phone with service advisors.
Service was quick and thorough. Can be difficult at times to book appointments online or get through to book on the phone with service advisors.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review and let us know how we are doing. We appreciate your feedback. All of us at Beuckman Ford, Inc. are glad to have you as a customer.
1) No friendly greeting, not very friendly 2) Didn't offer the waiting room on snack room. Soothing i had been here before. 3) She said service may take up to 4 hours. When i called in for the recall.I was told it would take an hour. 4) Appointment time was 10am. They didn't move the car until 10:40 Service took about an hour. This delay in service caused me to have to reschedule a very important meeting. This experience has put a bad taste in my mouth about Bueckman Ford. The sales and servers service certainly have changed for the worse since Joe and Marty retired. I will NOT be buying my next Ford here!
1) No friendly greeting, not very friendly 2) Didn't offer the waiting room on snack room. Soothing i had been here before. 3) She said service may take up to 4 hours. When i called in for the recall.I was told it would take an hour. 4) Appointment time was 10am. They didn't move the car until 10:40 Service took about an hour. This delay in service caused me to have to reschedule a very important meeting. This experience has put a bad taste in my mouth about Bueckman Ford. The sales and servers service certainly have changed for the worse since Joe and Marty retired. I will NOT be buying my next Ford here!
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
gkt me in an hour early abd finished the job sooner than expected good job
gkt me in an hour early abd finished the job sooner than expected good job
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient & Thorough Efficient and thorough as usual in a timely manner. She and everyone else at Bo Beuckman are very professional
Efficient & Thorough Efficient and thorough as usual in a timely manner. She and everyone else at Bo Beuckman are very professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Charles was super nice and helpful he answered all of the questions we had and he was honest about pricing would recommend him to anyone shopping here!
Charles was super nice and helpful he answered all of the questions we had and he was honest about pricing would recommend him to anyone shopping here!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hassle free. service agent was very professional and competent. Vehicle was fixed on time. Kept me informed on status of repair b
Hassle free. service agent was very professional and competent. Vehicle was fixed on time. Kept me informed on status of repair b
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing to work with from start to finish. Took my car right in even though I was 3 hours early for my appointment and called as soon as it was finished.
Amazing to work with from start to finish. Took my car right in even though I was 3 hours early for my appointment and called as soon as it was finished.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair