Reviews
I am listened to, treated respectfully and the work always gets done. Everyone is very pleasant. I’ve been a customer for 15 years.
I am listened to, treated respectfully and the work always gets done. Everyone is very pleasant. I’ve been a customer for 15 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fifteen years with our dealership means a great deal to our team. We’re glad you feel heard and valued when you bring your Ford Explorer in for service, and that you can count on us to get the work done.
Chelsea was great in the service department. Got my wheels fleet vehicle tires approved and got them installed quickly. Super friendly and apologetic for the time it took to get approved even though it wasn’t her fault.
Chelsea was great in the service department. Got my wheels fleet vehicle tires approved and got them installed quickly. Super friendly and apologetic for the time it took to get approved even though it wasn’t her fault.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Our team is pleased we could get the tires approved and installed on your Ford F-150 Lightning. Your recognition of Chelsea’s kindness and consideration throughout the process means a lot to us.
Steve and the entire front desk service department was great! The communication from Steve and and the other service managers was consistent and concise. They were able to answer and questions I had and were transparent about what was going on with my truck. The valet service was extremely convenient and I could tell that my truck was treated with respect and care.
Steve and the entire front desk service department was great! The communication from Steve and and the other service managers was consistent and concise. They were able to answer and questions I had and were transparent about what was going on with my truck. The valet service was extremely convenient and I could tell that my truck was treated with respect and care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt well informed about your Ford F-250’s service means a lot to our team. We’re also glad the valet service made things easier and that you felt your truck was handled with care.
Very efficient and quick service. The technician was very helpful. Waiting accommodations were comfortable and nice.
Very efficient and quick service. The technician was very helpful. Waiting accommodations were comfortable and nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased the service on your Ford E150 was handled promptly and our technician provided the help you needed. It's also good to know you felt at ease in our waiting area.
We liked no haggle sales.we liked all of Chase's efforts. We were confused why an employee took a one of a kind vehicle home on his day off making it impossible to see the truck.
We liked no haggle sales.we liked all of Chase's efforts. We were confused why an employee took a one of a kind vehicle home on his day off making it impossible to see the truck.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Had a couple of issues with sched times. Very quickly resolved! The valets were so great!
Had a couple of issues with sched times. Very quickly resolved! The valets were so great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased the scheduling concerns for your Ford Bronco Sport service were sorted out promptly. Hearing that our valets made such a positive impression means a lot to our team.
Good service in and out respectful Everybody was nice and friendly they answered any questions I had and they did all that they needed to do and they got me in and out
Good service in and out respectful Everybody was nice and friendly they answered any questions I had and they did all that they needed to do and they got me in and out
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing your Ford Explorer service was efficient and your questions were answered means a lot to our team. We’re happy you felt welcomed and treated with courtesy throughout your visit.
The dealer ship is great but had a little mix up with John putting my info on my other truck that I no longer had but it was a fast fix and everything is just fine
The dealer ship is great but had a little mix up with John putting my info on my other truck that I no longer had but it was a fast fix and everything is just fine
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry for the information mix-up during your Ford Maverick service and are glad it was promptly corrected. Thank you for the five-star rating.
The dealer ship is great but had a little mix up with John putting my info on my other truck that I no longer had but it was a fast fix and everything is just fine
The dealer ship is great but had a little mix up with John putting my info on my other truck that I no longer had but it was a fast fix and everything is just fine
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry for the mix up with your vehicle information during your Ford Maverick service, and we’re glad it was promptly corrected. Thank you for the five star rating.
Vehicle was complete but could not get receipt because service rep was at lunch. Should have provisions when this happens so that customer can pay and leave in a timely manner.
Vehicle was complete but could not get receipt because service rep was at lunch. Should have provisions when this happens so that customer can pay and leave in a timely manner.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.