Reviews
I was greeted with a smile and felt welcomed there. I was in and out in a timely manner very pleased with the visit
I was greeted with a smile and felt welcomed there. I was in and out in a timely manner very pleased with the visit
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought another vehicle for our company fleet, and Jeff made sure we got exactly what we needed! Excellent service, great communication, and delivered on promises... I've come to expect nothing less!
Bought another vehicle for our company fleet, and Jeff made sure we got exactly what we needed! Excellent service, great communication, and delivered on promises... I've come to expect nothing less!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service department was excellent. They arranged a pickup and drop off of my vehicle which was different than from my original appointment. The staff explained the issue with my car and quickly fixed the problem the same day. The car porters were courteous and very timely. I will definitely use this service again.
The service department was excellent. They arranged a pickup and drop off of my vehicle which was different than from my original appointment. The staff explained the issue with my car and quickly fixed the problem the same day. The car porters were courteous and very timely. I will definitely use this service again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Poor communication. Overpromised and under delivered. Delivered car back with issues still not fixed. Never sent itemized estimates as promised.
Poor communication. Overpromised and under delivered. Delivered car back with issues still not fixed. Never sent itemized estimates as promised.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Charles was so helpful throughout the process of buying my first Ford. He was down-to-earth, personable, and professional from start to finish. He took the time to show me all of the vehicle’s features and made sure I felt comfortable before I left. He also let me know I could reach out if I had any questions, which I really appreciated. He made buying my first car a great experience, and I would definitely recommend working with him!
Charles was so helpful throughout the process of buying my first Ford. He was down-to-earth, personable, and professional from start to finish. He took the time to show me all of the vehicle’s features and made sure I felt comfortable before I left. He also let me know I could reach out if I had any questions, which I really appreciated. He made buying my first car a great experience, and I would definitely recommend working with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
1. Two weeks in advance scheduled 5/20 The Works + recall 25S83. Parts not ordered correctly for recall. 2.
1. Two weeks in advance scheduled 5/20 The Works + recall 25S83. Parts not ordered correctly for recall. 2.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Sent my car in for recall service and a ding repair that was under warranty. The recall service went as expected but the warranty service was useless. They found a way to get out of covering the warranty work and needed to charge me for the work. The work was minimal but I wanted it done so I only paid for what was absolutely needed. I feel a bit cheated for purchasing the warranty. It seems to always be just outside the scope of what the warranty will cover. Disappointed.
Sent my car in for recall service and a ding repair that was under warranty. The recall service went as expected but the warranty service was useless. They found a way to get out of covering the warranty work and needed to charge me for the work. The work was minimal but I wanted it done so I only paid for what was absolutely needed. I feel a bit cheated for purchasing the warranty. It seems to always be just outside the scope of what the warranty will cover. Disappointed.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
I love this dealership. They are very good at treating your vehicle as if it were their own. If you need to get an appointment for something a little bit quicker they try to get you in as soon as possible. I’ve only had good experiences with Bo Beuckman . Thanks.!!!
I love this dealership. They are very good at treating your vehicle as if it were their own. If you need to get an appointment for something a little bit quicker they try to get you in as soon as possible. I’ve only had good experiences with Bo Beuckman . Thanks.!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Recently purchased a new vehicle from Charles at Bo Beuckman Ford. Charles was great, very friendly and honest. Overall a smooth transaction once we had the necessary paperwork. I would recommend to anyone seeking a good dealership experience.
Recently purchased a new vehicle from Charles at Bo Beuckman Ford. Charles was great, very friendly and honest. Overall a smooth transaction once we had the necessary paperwork. I would recommend to anyone seeking a good dealership experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I called about a recall on my Ford escape. I gave them the recall number was set up a date and time to drop my car off. I dropped the car off when the technician was looking at it. They realize they didn’t have the parts as parts were not available. You would think the dealer would know that didn’t have the parts before I set up the appointment. It was a complete waste of my time.
I called about a recall on my Ford escape. I gave them the recall number was set up a date and time to drop my car off. I dropped the car off when the technician was looking at it. They realize they didn’t have the parts as parts were not available. You would think the dealer would know that didn’t have the parts before I set up the appointment. It was a complete waste of my time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair