Reviews
Excellent and prompt service. Very polite and professional staff. I always have a pleasant experience when I service my Ford.
Excellent and prompt service. Very polite and professional staff. I always have a pleasant experience when I service my Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your comments about our prompt service and courteous professionalism highlight what our service department strives for at every appointment. Hearing that you always have a pleasant experience servicing your Ford Explorer means a great deal to us.
Amazing Really appreciate the support Very kind and professional They did understand the problem and noted it down. Made it easy for both me and the mechanic engineer Quick delivery
Amazing Really appreciate the support Very kind and professional They did understand the problem and noted it down. Made it easy for both me and the mechanic engineer Quick delivery
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communication is at the heart of how our service department operates. We’re glad our detailed notes on your Explorer’s issue streamlined the process for you and your service technician. Your positive feedback and five-star rating mean a lot to our service department.
Friendly people and reasonably fast service. The waiting area is clean and comfortable, although the coffee maker was out of water. I did not want to bother anyone because you guys were very busy.
Friendly people and reasonably fast service. The waiting area is clean and comfortable, although the coffee maker was out of water. I did not want to bother anyone because you guys were very busy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you found our service both friendly and efficient means a lot to our service team. We’re glad the waiting area was comfortable, and we apologize the coffee maker ran dry during your visit. Thank you for trusting us with your Ford Escape’s service.
Excellent customer service. Great communication as well. Really appreciated the complimentary pickup and drop off as well as text reminders and uodates.
Excellent customer service. Great communication as well. Really appreciated the complimentary pickup and drop off as well as text reminders and uodates.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your recognition of our pickup and drop-off service and timely text reminders and updates for your Ford F-150 highlights the convenient, attentive care we aim to deliver. Your five-star rating and kind words mean a lot to our service department.
John was my service writer and I want to acknowledge his good work. I have a situation at home that just allowed me a short window to get this work done. He was able to accommodate me on short notice. I appreciate that.
John was my service writer and I want to acknowledge his good work. I have a situation at home that just allowed me a short window to get this work done. He was able to accommodate me on short notice. I appreciate that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about accommodating your tight schedule highlights how our service department strives to be flexible. Knowing we could fit your Ford Edge in on short notice is rewarding. Your praise for our service writer means a lot to our team.
The dealership was clean. Everyone was welcoming and kind. Our sales rep Chase was knowledgeable and personable. Overall great experience!
The dealership was clean. Everyone was welcoming and kind. Our sales rep Chase was knowledgeable and personable. Overall great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our team enjoyed welcoming you to our clean showroom and helping you find your new Explorer with Chase. Knowing you felt well cared for means a great deal to us; enjoy your new Explorer!
Easy to schedule very polite, knowledgeable and professional. Would definitely recommend and definitely be back for future services
Easy to schedule very polite, knowledgeable and professional. Would definitely recommend and definitely be back for future services
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your mention of easy scheduling and our team’s professionalism underscores our commitment to smooth service for your Ford F-350. Thank you for recommending us and we look forward to your next visit.
Thorough, explained things, kept me informed. I was told it would take about 2 hrs and that was spot on.
Thorough, explained things, kept me informed. I was told it would take about 2 hrs and that was spot on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team kept you updated and that the service on your Ford Edge was completed right on the two-hour timeframe. Knowing you found our explanations helpful means a lot to us.
Always good service...... but it took way too long. It wasnt their fault, but the part took a week to arrive
Always good service...... but it took way too long. It wasnt their fault, but the part took a week to arrive
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with a positive experience despite the delay. We sincerely value your business and look forward to your next visit.
Greeted immediately by Chelsea and she informed me what was going on. Very nice and professional.
Greeted immediately by Chelsea and she informed me what was going on. Very nice and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing you felt greeted promptly and kept informed means a lot to our service department. We’re glad your Lincoln MKZ service felt professional and attentive throughout.