Beuckman Ford

Car was in for recall. Brought home and repair was incomplete and had to bring back to dealership and was told a partial repair was done. Did not qualify for a full repair??? Ford sent us a letter saying parts were on for the recall. Now dealership says no estimated on when the remaining part would be in and gave no update on when I could get my car. They stopped texting because they closed for the day.

Routine oil change and tire rotation took about an hour and 15 minutes. All went well.

I bought a luxury truck and feel like I have got awful service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth thousands was the right thing to do ...dont trust them with your vehicle also I got new tires and had nothing but problem with them and had to take it in to get them fixed multiple times

Great service, timely feedback, responsive to questions. The level of excellent service I have been accustomed to from Beuckman Ford.

The service department was great in getting my car looked at, but I did not get any information throughout the day, had to call several times to get an update.

The experience was fast and easy. The staff was friendly and efficient. I would recommend them to every bronco owner!

Very prompt service from front desk to service completed . A response sent back vehicle was ready and I was on my way . Always a pleasure to come to Beuckman

John did an excellent job of explaining the issue with my brakes and reaching out to my extended warranty company to get them to pick up part of the cost due to a failed bracket assembly. Really appreciated his attention to detail

Poor communication. Poor customer service. Never called back, and never answered in service area. Never coming back to this dealership.

So convenient and super quick! Thank you! The pickup and drop off and total time taken for the oil change was so convenient and quick. Thank you!!