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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,673 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Great customer service in our time of need.

Great customer service in our time of need. Our 2017 Ram was crushed by a tree in the last hurricane.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Superior service and friendly staff.

Superior service and friendly staff. I always have my car serviced by Ferman automotive technicians.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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I have been coming to the Ferman Dealership at Wesley

I have been coming to the Ferman Dealership at Wesley Chapel for 5 years now and I have nothing but compliments for the establishment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great good customer service thank you very much save my

Great good customer service thank you very much save my problem good experience great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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TYLER & HURLEY ARE THE BEST!

TYLER & HURLEY ARE THE BEST! MAN! GOD IS SO GOOD! My wife and I both lost our vehicles in Hurricane Milton after already being flooded by Hurricane Helene. Through it all, we remained positive. When I tell you that our boys Tyler Gann & Hurley got us right, THEY DID JUST THAT! My wife drove off in her new 2024 Kia Seltos (it’s so cute and cool) and I was lucky enough to get a 2023 Dodge Charger. Losing our things was very hard but these guys at Ferman over in Wesley Chapel made our car buying experience one we will never forget. We made new friends and we had a good time with nothing but good fun and laughter. We all laughed until our cheeks hurt. But in the end, we were blessed to get back on the road with vehicles we love. Thank you guys so much for helping us get back on the road after these catastrophic hurricanes. 💯🫶🏾🩵🩵 If y’all need a new ride, DO NOT HESITATE to go and see Tyler & Hurley, they will definitely get you back on the road in a nice ride! 💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very helpful, professional and knowledgeable associate,

Very helpful, professional and knowledgeable associate, Jason Croucher, and all staff that we came in contact with. Not a pressured sale which was deeply appreciated during a stressful post hurricane period.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They accurately identified issues needing immediate

They accurately identified issues needing immediate repair. When after the repairs there were still issues, we brought the car in for check of the battery connections. It turned out after replacement of the batteries that we did under warranty outside the dealership, a reset of the computer modules was needed. They did not charge us for this second visit to reset the modules. This was much appreciated after doing some costly repairs just a couple days prior.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very smooth transition.

Very smooth transition. Marc was very helpful, no pressure no hassle. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Consumer response

Great place to do business

Consumer response

Marc was great. Very informative and attentive to my wishes.

The service department does a good job of communicating,

The service department does a good job of communicating, correcting customer issues, in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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Brian my service tech is awesome.

Brian my service tech is awesome. He is very knowledgeable and takes care of all his customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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