Reviews
Great customer service in our time of need.
Great customer service in our time of need. Our 2017 Ram was crushed by a tree in the last hurricane.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
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Superior service and friendly staff.
Superior service and friendly staff. I always have my car serviced by Ferman automotive technicians.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I have been coming to the Ferman Dealership at Wesley
I have been coming to the Ferman Dealership at Wesley Chapel for 5 years now and I have nothing but compliments for the establishment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great good customer service thank you very much save my
Great good customer service thank you very much save my problem good experience great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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TYLER & HURLEY ARE THE BEST!
TYLER & HURLEY ARE THE BEST! MAN! GOD IS SO GOOD! My wife and I both lost our vehicles in Hurricane Milton after already being flooded by Hurricane Helene. Through it all, we remained positive. When I tell you that our boys Tyler Gann & Hurley got us right, THEY DID JUST THAT! My wife drove off in her new 2024 Kia Seltos (it’s so cute and cool) and I was lucky enough to get a 2023 Dodge Charger. Losing our things was very hard but these guys at Ferman over in Wesley Chapel made our car buying experience one we will never forget. We made new friends and we had a good time with nothing but good fun and laughter. We all laughed until our cheeks hurt. But in the end, we were blessed to get back on the road with vehicles we love. Thank you guys so much for helping us get back on the road after these catastrophic hurricanes. 💯🫶🏾🩵🩵 If y’all need a new ride, DO NOT HESITATE to go and see Tyler & Hurley, they will definitely get you back on the road in a nice ride! 💯
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Very helpful, professional and knowledgeable associate,
Very helpful, professional and knowledgeable associate, Jason Croucher, and all staff that we came in contact with. Not a pressured sale which was deeply appreciated during a stressful post hurricane period.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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They accurately identified issues needing immediate
They accurately identified issues needing immediate repair. When after the repairs there were still issues, we brought the car in for check of the battery connections. It turned out after replacement of the batteries that we did under warranty outside the dealership, a reset of the computer modules was needed. They did not charge us for this second visit to reset the modules. This was much appreciated after doing some costly repairs just a couple days prior.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Very smooth transition.
Very smooth transition. Marc was very helpful, no pressure no hassle. I would recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Great place to do business
Marc was great. Very informative and attentive to my wishes.
The service department does a good job of communicating,
The service department does a good job of communicating, correcting customer issues, in a timely manner.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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Brian my service tech is awesome.
Brian my service tech is awesome. He is very knowledgeable and takes care of all his customers.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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