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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Emmett kept me apprised of the work and arranged for a

Emmett kept me apprised of the work and arranged for a ride home and back to the dealership when the work required longer than anticipated. Your driver Steve was super, too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent, fast, effective, and efficient service from

Excellent, fast, effective, and efficient service from start to finish. From the Service Director to the Service Advisor it was a pleasure and the Gold Standard on how service and communications should be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Kevin was great to work with.

Kevin was great to work with. Great support and service after the sale of our Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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The service department at Ferman CJDR always does a great

The service department at Ferman CJDR always does a great job with our vehicles. They take the time to do the job right. Keith Smith does a wonderful job, is great to work with, keeps you posted on the work being performed and makes you aware of upcoming service items that might need to be addressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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This is an excellent facility from which to acquire a

This is an excellent facility from which to acquire a vehicle and have it regularly serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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From the moment we walked in, we felt at ease and our car

From the moment we walked in, we felt at ease and our car buying experience was nothing short of excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

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The service department team is always ready, willing, and

The service department team is always ready, willing, and able, to address my automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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Keith in the service department did a great job!

Keith in the service department did a great job! I stopped by without an appointment to get an oil change. Keith fit me in and had me back on the road in about an hour. Great job and thanks to Keith for the great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

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The service advisors at Ferman Jeep are always

The service advisors at Ferman Jeep are always knowledgeable, friendly, honest, and accommodating. Marc Gonzalez is no exception. Marc helped me on a recent visit, and stayed in touch regularly throughout the service to answer all of my questions. He coordinated with the techs to accommodate some unusual requests I had. Marc was technically competent, but also very personable. I appreciate Marc and the whole Team at Ferman and look forward to bringing my business there in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

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My experience was short and sweet.

My experience was short and sweet. I knew what I wanted and my sales agent Anthony Suda made it happen. Jason Speed was great. He explained every thing we needed to know about our new truck. The service we got was awesome. Will definitely refer anyone to you guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

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