Reviews
Emmett kept me apprised of the work and arranged for a
Emmett kept me apprised of the work and arranged for a ride home and back to the dealership when the work required longer than anticipated. Your driver Steve was super, too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Excellent, fast, effective, and efficient service from
Excellent, fast, effective, and efficient service from start to finish. From the Service Director to the Service Advisor it was a pleasure and the Gold Standard on how service and communications should be.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Kevin was great to work with.
Kevin was great to work with. Great support and service after the sale of our Jeep.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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The service department at Ferman CJDR always does a great
The service department at Ferman CJDR always does a great job with our vehicles. They take the time to do the job right. Keith Smith does a wonderful job, is great to work with, keeps you posted on the work being performed and makes you aware of upcoming service items that might need to be addressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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This is an excellent facility from which to acquire a
This is an excellent facility from which to acquire a vehicle and have it regularly serviced.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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From the moment we walked in, we felt at ease and our car
From the moment we walked in, we felt at ease and our car buying experience was nothing short of excellent!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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The service department team is always ready, willing, and
The service department team is always ready, willing, and able, to address my automotive needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Keith in the service department did a great job!
Keith in the service department did a great job! I stopped by without an appointment to get an oil change. Keith fit me in and had me back on the road in about an hour. Great job and thanks to Keith for the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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The service advisors at Ferman Jeep are always
The service advisors at Ferman Jeep are always knowledgeable, friendly, honest, and accommodating. Marc Gonzalez is no exception. Marc helped me on a recent visit, and stayed in touch regularly throughout the service to answer all of my questions. He coordinated with the techs to accommodate some unusual requests I had. Marc was technically competent, but also very personable. I appreciate Marc and the whole Team at Ferman and look forward to bringing my business there in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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My experience was short and sweet.
My experience was short and sweet. I knew what I wanted and my sales agent Anthony Suda made it happen. Jason Speed was great. He explained every thing we needed to know about our new truck. The service we got was awesome. Will definitely refer anyone to you guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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