Reviews
Always great service at Ferman.
Always great service at Ferman. Kevin is great to work with. Gets you out fast.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Thank you!
I have traded my cars with this dealership for the past 3
I have traded my cars with this dealership for the past 3 years and couldn’t ask for better service both from sales to service. I have had 2 GMC Terrains and although they were amazing I recently had been thinking with gas prices going up and I really needed to find ways to save money to help my mom who has Leukemia. The day of my first anniversary with the 2018 Terrain I received an email from my salesperson Anas Saed. He ask if there was anything he could do just let him know. So I said what the heck and reached out to him asking if he could put me in something newer with less mileage, better gas mileage and lower payments. He said absolutely and I went to see him. He showed me a few cars and they weren’t for me. Then he had a Kia Soul 2019 with 36000 miles. It was another salespersons car who was trading it in. I took one look at it and was sold. She still had her stuff in it as her new car was being detailed. So we went back the next day to finalize and drive it home. The thing is I didn’t even test drive it. Didn’t have to cause I trusted him and that he would do the right thing. My credit was not good but finance worked and found a better interest rate and lowered my payments. They are great! Anas is always a pleasure to work with and is the Best! I cannot thank everyone enough for all the hard work you put in working with customers everyday to make the experience better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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We were late getting our jeep, our advisor was still
We were late getting our jeep, our advisor was still there thankfully!; he went out of his way to get is settled so we could take it home. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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They are very professional, they listen, take notes and
They are very professional, they listen, take notes and address all issues in promised time,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Their service team is very professional, they listen, take notes, address all issues and return the car within promised time.
Service staff are awesome!
Service staff are awesome! The waiting area is comfortable and you are kept informed about your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Fantastic experience ordering my new Challenger -
Fantastic experience ordering my new Challenger - friendly, knowledgeable, excellent customer service overall. Highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Brian was very helpful and had my vehicle done before
Brian was very helpful and had my vehicle done before promised time. Excellent customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Very nice and they do their best to stay in contact with
Very nice and they do their best to stay in contact with you about your vehicle and its status.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Salesman and Finance person were so nice and helpful.
Salesman and Finance person were so nice and helpful. They did a great job in making our experience and purchase very comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Dealership was neat, clean and the staff was phenomenal!
Dealership was neat, clean and the staff was phenomenal! They got my new tires put on efficiently!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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