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Ferman Chrysler Jeep Dodge RAM of Wesley Chapel

(2,674 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 9 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 353-5691 (888) 353-5691
Used (877) 450-1861 (877) 450-1861
Service (877) 890-6710 (877) 890-6710

Reviews

(2,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ferman Chrysler Jeep Dodge RAM of Wesley Chapel from DealerRater.

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Always great service at Ferman.

Always great service at Ferman. Kevin is great to work with. Gets you out fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Consumer response

Thank you!

I have traded my cars with this dealership for the past 3

I have traded my cars with this dealership for the past 3 years and couldn’t ask for better service both from sales to service. I have had 2 GMC Terrains and although they were amazing I recently had been thinking with gas prices going up and I really needed to find ways to save money to help my mom who has Leukemia. The day of my first anniversary with the 2018 Terrain I received an email from my salesperson Anas Saed. He ask if there was anything he could do just let him know. So I said what the heck and reached out to him asking if he could put me in something newer with less mileage, better gas mileage and lower payments. He said absolutely and I went to see him. He showed me a few cars and they weren’t for me. Then he had a Kia Soul 2019 with 36000 miles. It was another salespersons car who was trading it in. I took one look at it and was sold. She still had her stuff in it as her new car was being detailed. So we went back the next day to finalize and drive it home. The thing is I didn’t even test drive it. Didn’t have to cause I trusted him and that he would do the right thing. My credit was not good but finance worked and found a better interest rate and lowered my payments. They are great! Anas is always a pleasure to work with and is the Best! I cannot thank everyone enough for all the hard work you put in working with customers everyday to make the experience better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

We were late getting our jeep, our advisor was still

We were late getting our jeep, our advisor was still there thankfully!; he went out of his way to get is settled so we could take it home. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

They are very professional, they listen, take notes and

They are very professional, they listen, take notes and address all issues in promised time,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Consumer response

Their service team is very professional, they listen, take notes, address all issues and return the car within promised time.

Service staff are awesome!

Service staff are awesome! The waiting area is comfortable and you are kept informed about your car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Fantastic experience ordering my new Challenger -

Fantastic experience ordering my new Challenger - friendly, knowledgeable, excellent customer service overall. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Brian was very helpful and had my vehicle done before

Brian was very helpful and had my vehicle done before promised time. Excellent customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Very nice and they do their best to stay in contact with

Very nice and they do their best to stay in contact with you about your vehicle and its status.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Salesman and Finance person were so nice and helpful.

Salesman and Finance person were so nice and helpful. They did a great job in making our experience and purchase very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Dealership was neat, clean and the staff was phenomenal!

Dealership was neat, clean and the staff was phenomenal! They got my new tires put on efficiently!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!