Reviews
Write a reviewBuyers beware of Autohaus of Naples.
Buyers beware of Autohaus of Naples. Despite them having good reviews and ratings, Autohaus of Naples sold me a vehicle in July 2025 that had covered-up severe damage to the front end. I discovered the severe damage upon delivery and by taking it to a highly praised body shop in my city. They discovered that the front bumper cover was attached to the front end with only Zip-Ties. Every single attachment point on the front bumper cover were broken and unusable so Zip Ties were used to attach the front bumper cover to the front end plus all of the bolts and clips were missing. In addition, there was damage to a part of the radiator and to the inside of both front fenders. Bottom line, Autohaus of Naples sold me a WRECKED vehicle that was covered-up with a Salvage front bumper cover and fastened to the front end with only Zip-Ties. One of the hinge covers on the hard top convertible was broken off and missing. The repairs cost me $2,626.00. I then sent all of the photos of evidence from the body shop including the paid in full detailed invoice to the general manager Tim. I politely requested to be reimbursed for the cost of repairs. Tim refused to take responsibility for selling me a wrecked vehicle. He made up excuse after excuse. He also stated that the repair should have only been around $700. Which is complete xxxxxxxx! The new replacement front bumper cover cost in itself $1,200. He claimed they shouldn't have used an OEM bumper. Further proof that Tim scammed me with the purchase of the vehicle. He said a cheaper non OEM bumper should have been used. xxx?! If you are considering purchasing a pre-owned vehicle, you should at all costs avoid a purchase from Autohaus of Naples. Worth mentioning, Tim essentially called me a liar. Even tho, I provided him all of the documented EVIDENCE of damage. Stay away from Autohaus of Naples. I wished I could post the photos of evidence of the wrecked vehicle that they sold me and then refused to take responsibility. Jimmy Andazola
Buyers beware of Autohaus of Naples.
Buyers beware of Autohaus of Naples. Despite them having good reviews and ratings, Autohaus of Naples sold me a vehicle in July 2025 that had covered-up severe damage to the front end. I discovered the severe damage upon delivery and by taking it to a highly praised body shop in my city. They discovered that the front bumper cover was attached to the front end with only Zip-Ties. Every single attachment point on the front bumper cover were broken and unusable so Zip Ties were used to attach the front bumper cover to the front end plus all of the bolts and clips were missing. In addition, there was damage to a part of the radiator and to the inside of both front fenders. Bottom line, Autohaus of Naples sold me a WRECKED vehicle that was covered-up with a Salvage front bumper cover and fastened to the front end with only Zip-Ties. One of the hinge covers on the hard top convertible was broken off and missing. The repairs cost me $2,626.00. I then sent all of the photos of evidence from the body shop including the paid in full detailed invoice to the general manager Tim. I politely requested to be reimbursed for the cost of repairs. Tim refused to take responsibility for selling me a wrecked vehicle. He made up excuse after excuse. He also stated that the repair should have only been around $700. Which is complete xxxxxxxx! The new replacement front bumper cover cost in itself $1,200. He claimed they shouldn't have used an OEM bumper. Further proof that Tim scammed me with the purchase of the vehicle. He said a cheaper non OEM bumper should have been used. xxx?! If you are considering purchasing a pre-owned vehicle, you should at all costs avoid a purchase from Autohaus of Naples. Worth mentioning, Tim essentially called me a liar. Even tho, I provided him all of the documented EVIDENCE of damage. Stay away from Autohaus of Naples. I wished I could post the photos of evidence of the wrecked vehicle that they sold me and then refused to take responsibility. Jimmy Andazola
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Buyers beware of Autohaus of Naples. Despite them having good reviews and ratings, Autohaus of Naples sold me a vehicle in July 2025 that had covered-up severe damage to the front end. I discovered the severe damage upon delivery and by taking it to a highly praised body shop in my city. They discovered that the front bumper cover was attached to the front end with only Zip-Ties. Every single attachment point on the front bumper cover were broken and unusable so Zip Ties were used to attach the front bumper cover to the front end plus all of the bolts and clips were missing. In addition, there was damage to a part of the radiator and to the inside of both front fenders. Bottom line, Autohaus of Naples sold me a WRECKED vehicle that was covered-up with a Salvage front bumper cover and fastened to the front end with only Zip-Ties. One of the hinge covers on the hard top convertible was broken off and missing. The repairs cost me $2,626.00. I then sent all of the photos of evidence from the body shop including the paid in full detailed invoice to the general manager Tim. I politely requested to be reimbursed for the cost of repairs. Tim refused to take responsibility for selling me a wrecked vehicle. He made up excuse after excuse. He also stated that the repair should have only been around $700. Which is complete xxxxxxxx! The new replacement front bumper cover cost in itself $1,200. He claimed they shouldn't have used an OEM bumper. Further proof that Tim scammed me with the purchase of the vehicle. He said a cheaper non OEM bumper should have been used. xxx?! If you are considering purchasing a pre-owned vehicle, you should at all costs avoid a purchase from Autohaus of Naples. Worth mentioning, Tim essentially called me a liar. Even tho, I provided him all of the documented EVIDENCE of damage. Stay away from Autohaus of Naples. I wished I could post the photos of evidence of the wrecked vehicle that they sold me and then refused to take responsibility. Jimmy Andazola
Great people very nice to deal with very accommodating I
Great people very nice to deal with very accommodating I bought the car and I’m glad I went there
Great people very nice to deal with very accommodating I
Great people very nice to deal with very accommodating I bought the car and I’m glad I went there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stopped in met Jacob he was kind polite and addressed my
Stopped in met Jacob he was kind polite and addressed my questions stated the car showed me the spots that had bondo
Stopped in met Jacob he was kind polite and addressed my
Stopped in met Jacob he was kind polite and addressed my questions stated the car showed me the spots that had bondo
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Outstanding operation.
Outstanding operation. I couldn’t be happier with the purchase of my Porsche 911. Thank you!
Outstanding operation.
Outstanding operation. I couldn’t be happier with the purchase of my Porsche 911. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great for buying, selling, and consginments!
Tim was super helpful when I brought my vehicle in for consignment. He got the car sold fast, and got me top dollar for my car. It was one of the 2 vehicles I have purchased from Autohaus of Naples. Great store to do business with!
Great for buying, selling, and consginments!
Tim was super helpful when I brought my vehicle in for consignment. He got the car sold fast, and got me top dollar for my car. It was one of the 2 vehicles I have purchased from Autohaus of Naples. Great store to do business with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
When I emailed him I would be a buyer of the car at the
When I emailed him I would be a buyer of the car at the Kelly Blue Book value he never responded.
When I emailed him I would be a buyer of the car at the
When I emailed him I would be a buyer of the car at the Kelly Blue Book value he never responded.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone was very friendly and helpful. The salesman was...
Everyone was very friendly and helpful. The salesman was able to answer every question I had about the car I was interested in.
Everyone was very friendly and helpful. The salesman was...
Everyone was very friendly and helpful. The salesman was able to answer every question I had about the car I was interested in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2014 Maserati GranTurismo Sport
We have purchased two cars from Autohaus of Naples and both experiences were great, the sales person made it really easy and there was zero pressure. They offer service that is much cheaper than the other dealerships and the people are very friendly. We will come back again. Jason Cheney
2014 Maserati GranTurismo Sport
We have purchased two cars from Autohaus of Naples and both experiences were great, the sales person made it really easy and there was zero pressure. They offer service that is much cheaper than the other dealerships and the people are very friendly. We will come back again. Jason Cheney
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for coming in Jason, we are always trying to exceed our customers expectations. Autohaus of Naples features luxury European and Domestic cars, trucks and SUV's. Call us anytime (239) 610-2277
Great Car Buying Experience
I had a great car buying experience. They have awesome gently used well maintained and fair priced high end vehicles. They are honest and professional. My salesman Tim was incredible and the owner Peter was very fair and a joy to do business with. I highly recommend these guys.
Great Car Buying Experience
I had a great car buying experience. They have awesome gently used well maintained and fair priced high end vehicles. They are honest and professional. My salesman Tim was incredible and the owner Peter was very fair and a joy to do business with. I highly recommend these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Christopher, we have been working hard to search out the best of the best across the country to provide exceptional ONE OWNER, LOW MILE cars. We appreciate you and all of our customers, YOU make us work harder!!!
AMAZING service, they facilitated everything!
Tim assisted me in buying a 1973 Pinzgauer. Everything was seamless from start to finish. I was really concerned about registering a vintage foreign vehicle in Illinois but Autohaus of Naples gave me ALL the proper paperwork to sail through our Secretary of State office with ZERO trouble. I would buy from them again in a heartbeat.
AMAZING service, they facilitated everything!
Tim assisted me in buying a 1973 Pinzgauer. Everything was seamless from start to finish. I was really concerned about registering a vintage foreign vehicle in Illinois but Autohaus of Naples gave me ALL the proper paperwork to sail through our Secretary of State office with ZERO trouble. I would buy from them again in a heartbeat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
